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IT Service Desk

IT Service Desk

Formerly known as the HelpDesk, the IT Service Desk is OIT’s single point of contact for all IT issues across campus.

Outage Alerts

Security Alerts

Security Notification for Evernote Users

3/5/2013 – A recent security incident at Evernote allowed attackers... Read More

Java 1.7 Security Advisory

1/15/2012 – News organizations recently announced a security issue with... Read More

Scheduled Outages

Routine Maintenance

OIT performs routine maintenance on servers and systems every Sunday from 8 a.m. to noon. Many IT services may be offline intermittently during this time. Network access and computing resources availability (Banner, E-Learning, Exchange server, etc.) may also be affected. Since this is a low-usage period, fewer UA customers will be impacted. For questions, contact the IT Service Desk at (205) 348-5555 or itsd@ua.edu.

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.