October 15th, 2014- You may have received the email titled: “RE: ITS HELP-DESK” This is an attempt to steal usernames and passwords and possibly infect your... Read More
Back in the Habit
Clothes, supplies, textbooks…you name it. The list could go on forever. Preparing for heading back to school can jump from fun and exciting to overbearing and stressful in seconds.
Luckily, students getting back in the swing of things with classes will be able to enjoy useful technology resources and alleviate some of the stress. Here’s a peek at some of the things available to you:
The Residence Hall network (ResNet) provides student residents with a high-speed connection to the University’s network and the Internet within UA residence halls. It’s available to all students living on campus.
To configure your connection, make sure your laptop is off and use an Ethernet cord to connect it to the ResNet jack (likely orange) in your room. Turn on your laptop and run your Internet connection or setup or wizard—ResNet is a Local Area Network (LAN) with IP addresses assigned automatically. You will be prompted to register your computer the first time you attempt to access the ResNet network. Use the network connection tool provided by the manufacturer of your computer or wireless card to connect to the open UA ResNet Wireless network. For more detailed instructions visit http://oit.ua.edu/oit/services/it-service-desk/resnet/.
Sidenote: Be sure to stay away from using your own wireless router on ResNet. This will degrade everyone’s wireless service.
IT Service Desk
The IT Service desk offers a variety of resources for students. The best part is customer service agents are staffed 24/7 to provide technical assistance! Services and assistance include, but are not limited to the following services:
- myBama access
- Bama, Crimson, and departmental e-mail accounts
- Mobile device configuration (Android OS, iPhone, etc.)
- Computer repair/maintenance/virus removal
- And more…
If you’re having computer issues, never hesitate to reach out to our Service Desk representatives and see what support they can provide. After all, that’s why we’re here. Click here for an inside look.
Free Antivirus Software
Cyber security is an integral focus of our office. We want to ensure that you’re always winning the fight against hackers. The University maintains a site license for antivirus software for Windows and Macintosh workstations and servers. The license covers all University-owned computers as well as computers owned by University faculty, staff, and students—free of cost. Click here for system requirements and further details.
In conclusion, relax! Take a breather. Heading back to school isn’t as stressful as you think—especially when OIT is working around the clock to meet your technology needs. Good luck with classes and here’s to a great semester! For a list of technology resources, visit oit.ua.edu.
Dr. John P. McGowan
Vice Provost and Chief Information Officer