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Making UA Technology-Tough

All of the wizards and geeks over in OIT have been working hard for many months setting things up so that even the worst disaster would not knock out critical systems and applications for more than just a few hours.  Such a capability is something most Universities only wish they had.  But being in Tuscaloosa we certainly understand the importance of this, and so UA has made the necessary investment to properly prepare for any eventuality.  We now have an off-campus Continuity of Operations computer center operational in a secure facility in Atlanta.

The ability to quickly transfer enterprise IT operations from one location to another is a tricky and complex business, though.  So to be sure it works, a series of exercises are being performed.   For the Banner application suite, including the myBama portal, production systems will be transitioned to the Atlanta facility for one week beginning Sunday, May 19th.

The myBama portal required reengineering to enable the transition.  As a result you may notice some small differences to the myBama pages. In most cases these are self-explanatory and only cosmetic in nature.  If you customized your myBama home page, your customizations will not be applied during this exercise.  The currently operational myBama (as well as all the other Banner applications) will return to normal operations from the UA data center on Sunday, May 26th.

Outage Alerts

Security Alerts

Scheduled Outages

Routine Maintenance

OIT performs routine maintenance on servers and systems every Sunday from 8 a.m. to noon. Many IT services may be offline intermittently during this time. Network access and computing resources availability (Banner, E-Learning, Exchange server, etc.) may also be affected. Since this is a low-usage period, fewer UA customers will be impacted. For questions, contact the IT Service Desk at (205) 348-5555 or itsd@ua.edu.

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.