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Making UA Technology-Tough

All of the wizards and geeks over in OIT have been working hard for many months setting things up so that even the worst disaster would not knock out critical systems and applications for more than just a few hours.  Such a capability is something most Universities only wish they had.  But being in Tuscaloosa we certainly understand the importance of this, and so UA has made the necessary investment to properly prepare for any eventuality.  We now have an off-campus Continuity of Operations computer center operational in a secure facility in Atlanta.

The ability to quickly transfer enterprise IT operations from one location to another is a tricky and complex business, though.  So to be sure it works, a series of exercises are being performed.   For the Banner application suite, including the myBama portal, production systems will be transitioned to the Atlanta facility for one week beginning Sunday, May 19th.

The myBama portal required reengineering to enable the transition.  As a result you may notice some small differences to the myBama pages. In most cases these are self-explanatory and only cosmetic in nature.  If you customized your myBama home page, your customizations will not be applied during this exercise.  The currently operational myBama (as well as all the other Banner applications) will return to normal operations from the UA data center on Sunday, May 26th.

Security Alerts

Phishing Attempt: Job Opportunities

Over the past several days, many students have received emails offering job opportunities, and many are related to babysitting, child care, or note-taking. Students should not reply to these emails... Read More

Phishing Attack: “Library Services”

This week, some students, faculty, and staff may have received the email titled: “Library Services ” This is an attempt to steal usernames and passwords and possibly infect your system with malicious code.... Read More

Phishing Email Titled “IT”

Some faculty and staff received a phishing email this morning titled “IT.” The full email is posted below. This is an attempt to steal usernames and passwords and possibly infect... Read More

Scheduled Outages

Banner Unavailable Feb. 7th

The Office of Information Technology will be updating student financial aid requirements in Banner on Sunday, Feb. 7 from 8 a.m. to 12 p.m. Banner will be unavailable during this... Read More

myBama and Other Services Unavailable Feb. 6th

OIT will be upgrading the Oracle server on Saturday, Feb 6, from 8 a.m. until noon. The following services will not be available during the upgrade: Astra, eProcurement, Degree Works,... Read More

myBama, Banner, and Other Services Unavailable on Jan.10

OIT will install the quarterly Oracle patch on Sunday, Jan. 10, from 8 a.m. until noon. The following services will be unavailable during the installation period: Appworx, Astra, Banner, Degree... Read More

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.