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Crimson Mail FAQ

What is my new e-mail address?

Your Crimson account name is identical to your myBama account name. Your new e-mail address will be your userID@crimson.ua.edu.

How do I access the new Crimson mail?

Crimson mail is accessed with the same login credentials as myBama. An icon for Crimson is located in myBama.

Who has an account on Crimson?

All University of Alabama students have e-mail accounts on Crimson. This includes all incoming students, applicants, and anyone who has been enrolled for a University of Alabama course since 2008.

Does Crimson have other Google Apps other than e-mail?

Crimson has chat, calendar, address book, and docs applications available.

What if I am a faculty or staff member as well as a student?

If you are faculty/staff and currently enrolled in classes, you will be given assigned a Crimson account with the same privileges as any other University student. Crimson accounts and Departmental accounts are separate accounts.  We will not forward departmental accounts to Crimson accounts.

Can my mobile or wireless device be set to receive Crimson email?

Yes, if your mobile phone or wireless device works with Google’s mobile application, it will work with your Crimson account.  Click here to see the list of Google mobile apps.

What if I need help or have other questions regarding Google?

Click here for help with other Google related issues. Click here to watch the videos related to Crimson mail and other features.

If you require additional assistance, please contact the IT Service Desk at 205-348-5555 or email ITSD@ua.edu with any questions. Please include your Campus-wide identification (CWID) number when calling and/or sending email inquiries.


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