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Creating a Group Email Account

The University of Alabama computer network, equipment, and resources are owned by the University and are provided primarily to support the academic and administrative functions of the University. The use of these computer resources is governed by federal and state law and University policies. The use of email accounts is subject to these terms of use.

Classes/Departments

Faculty and staff can request accounts for their departments or for classes that they teach. Email accounts for a department will require the signature of the department head; an account for a class will require the signature of the instructor listed for that class. The person who signs the account request form is responsible for all activity on that account and is referred to as the OWNER of the account. Only the OWNER account can request a password change.  However, changes can be made in writing to update ownership information.

Student Organizations

Student organization accounts are handled through the Office of the Dean of Students. The organization’s faculty/staff advisor should request the account, manage account access through requests for new passwords, and supervise all activity on that account.  Accounts in this category must be renewed every fall.

Listserv – Mass Email Mailing for Groups 25 or more

Listserv is a mass email applications that allows users to email a large number of users at once without running the risk of your email being blocked on other email systems as a spammer.  It allows you to email tens, hundreds or thousands of users in just a few minutes.

Security Alerts

Phishing Email: “IT DESK”

Some users may have received an email with the subject “IT DESK” yesterday evening. As always, be on the lookout for any email that may be attempting to steal your... Read More

Phishing Attack Titled “RE: PASSWORD MANAGER”

Early this afternoon, some faculty and staff received an email titled: “RE: PASSWORD MANAGER” This is an attempt to steal usernames and passwords and possibly infect your system with malicious code. Keep in mind... Read More

Badlock Bug

A crucial security bug was revealed today involving Samba and Windows called the “Badlock Bug.” Security vulnerabilities of this bug can be mostly categorized as man-in-the-middle and denial of service... Read More

Scheduled Outages

Disaster Recovery Exercise May 15 – 22

The University of Alabama has an off-campus, disaster-recovery data center in a secure facility in Atlanta. On May 15th, the Office of Information Technology will begin a disaster-recovery exercise and... Read More

myBama, Banner, and Services Unavailable April 24

The Office of Information Technology will be installing the quarterly Oracle patch on Sunday, Apr. 24, from 6 a.m. until 10 a.m. The following services will not be available during... Read More

Banner Unavailable on Sunday, April 17

OIT will be implementing a Banner Bundle upgrade on Sunday, April 17th, from 6 a.m. to 10 a.m. myBama will be available during the upgrade, but channels that connect to... Read More

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.