OIT performs routine maintenance on servers and systems every Sunday from 8 a.m. to noon. Many IT services may be offline intermittently during this time. Network access and computing resources availability (Banner, E-Learning, Exchange server, etc.) may also be affected. Since this is a low-usage period, fewer UA customers will be impacted. For questions, contact the IT Service Desk at (205) 348-5555 or itsd@ua.edu.
Frequently Asked Questions
1. What is myBama?
myBama is the interactive Web site for University of Alabama faculty, staff, and students. myBama provides access to e-mail, course information, campus news, and other campus- wide information. myBama is available 24/7 from anywhere in the world. Alumni and retirees are not allowed to access channels within myBama.
2. How do I login to myBama?
myBama requires a username and password. Current and prospective University of Alabama faculty, staff, and students are allowed to access myBama. Prospective students will receive myBama credentials the semester prior to attending the University.
The setup process must be completed to establish a password for myBama. Go to http://mybama.ua.edu , click on ‘Need an account’, and follow through with the setup instructions. The userID and email address will be displayed at the end of the process.
Forgot your password? Go to http://mybama.ua.edu, click on ‘Forgot your password?’ and follow through with the instructions to reset it.
If you require additional assistance, please contact the IT Service Desk at 205-348-5555 or email ITSD@ua.edu for further instructions. Please include your Campus-wide identification (CWID) number when sending email inquiries.
3. What web browsers are supported by myBama?
Currently myBama supports Internet Explorer, Mozilla Firefox, Chrome, and Safari for Windows and MacIntosh. This site uses technologies (i.e., JavaScript, Cookies, and Java) that may not be supported by all browsers.
4. How do I access my email account from myBama?
All University faculty and staff have been assigned Bama email accounts. This is the official University of Alabama email account address. The account can accessed through myBama by clicking on the envelope icon in the top right hand corner of myBama. Many faculty and staff also have departmental accounts on the Microsoft Exchange server accounts that are accessible through http://webmail.ua.edu . It is easy to setup various software to access e-mail on these accounts.
All University of Alabama student e-mail accounts are hosted at Crimson, a Google Apps for Education domain. Students have e-mail addresses with the Crimson branding (userID@crimson.ua.edu), the familiar GMAIL interface, and 7 GB of mail storage. The account can accessed through myBama by clicking on the envelope with a “C” icon in the top right hand corner of myBama.
Crimson accounts are lifelong e-mail accounts with no expiration. For more information on Crimson accounts, see Crimson Mail FAQs.
5. If myBama is down for maintenance, how can I access my email?
Faculty and staff can access Bama mail from http://bamamail.ua.edu. Faculty and staff department Exchange accounts can be accessed from http://webmail.ua.edu . Students can access Crimson mail from http://mail.crimson.ua.edu .
6. What is the timeout on a myBama session?
myBama’s session default timeout is 15 minutes after inactivity. A warning will displayed before logging off, with an option to remain logged in. To change the default timeout, login into myBama, click on ‘My Account‘ in the top left hand corner, change to the desired value, and click ‘save changes’.
7. If I have other issues with myBama, where can I find additional information?
If you need additional assistance myBama, click on HELP in the top right hand corner for a list of myBama Help Topics. For technicial assistance, please contact IT Service Desk at (205) 348-5555 or email itsd@ua.edu.