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Frequently Asked Questions

1.  What is myBama?

myBama is The University of Alabama’s portal for current faculty, staff and students.  myBama provides secure access to email, course information, campus news and announcements.

2.  How do I login to myBama?

Use your myBama ID and password to access this portal.  Current University of Alabama faculty, staff, and students are provided access myBama.  Prospective students receive myBama credentials after completion of the application for admission.

If you require additional assistance, please contact the IT Service Desk at 205-348-5555 or email ITSD@ua.edu with any questions. Please include your Campus-wide identification (CWID) number when calling and/or sending email inquiries.

3.  How do I access my email account from myBama?

All University of Alabama student e-mail accounts are hosted at Crimson, a Google Apps for Education domain. Students have e-mail addresses with the Crimson branding (userID@crimson.ua.edu), the familiar GMAIL interface. The account can be accessed through myBama by clicking on the envelope with a “C” icon in the top right hand corner of myBama.  Students can also access Crimson mail from http://mail.crimson.ua.edu

Crimson accounts are lifelong e-mail accounts with no expiration.  For more information on Crimson accounts, see Crimson Mail FAQs.

4.  What is the timeout on a myBama session?

myBama’s session default timeout is 15 minutes after inactivity. A warning will displayed before logging off, with an option to remain logged in.  To change the default timeout, login into myBama, click on ‘My Account‘ in the top left hand corner, change to the desired value, and click ‘save changes’.

5.  If I have other questions about myBama, where can I find additional information?

If you need additional assistance myBama, click on HELP in the top right hand corner for a list of myBama Help Topics.  For technical assistance, please contact IT Service Desk at (205) 348-5555 or email itsd@ua.edu.

Security Alerts

Badlock Bug

A crucial security bug was revealed today involving Samba and Windows called the “Badlock Bug.” Security vulnerabilities of this bug can be mostly categorized as man-in-the-middle and denial of service... Read More

Phishing Attempt: “WARNING! Authenticate Your Outlook Web Application

Some faculty and staff may have received the email titled: “ WARNING! Authenticate Your Outlook Web Application ” This is an attempt to steal usernames and passwords and possibly infect your system... Read More

Phishing Attempt: Job Opportunities

Over the past several days, many students have received emails offering job opportunities, and many are related to babysitting, child care, or note-taking. Students should not reply to these emails... Read More

Scheduled Outages

myBama, Banner, and Services Unavailable April 24

The Office of Information Technology will be installing the quarterly Oracle patch on Sunday, Apr. 24, from 6 a.m. until 10 a.m. The following services will not be available during... Read More

Banner Unavailable on Sunday, April 17

OIT will be implementing a Banner Bundle upgrade on Sunday, April 17th, from 6 a.m. to 10 a.m. myBama will be available during the upgrade, but channels that connect to... Read More

myBama and Other Services Unavailable March 26

myBama, Degree Works, and a small number of other applications will be unavailable from 7:30 a.m. to 9:30 a.m. on Saturday, March 26th while the ORAPDB-1 database is rebooted to move to self-encrypting... Read More

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.