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Frequently Asked Questions

1.  What is myBama?

myBama is The University of Alabama’s portal for current faculty, staff and students.  myBama provides secure access to email, course information, campus news and announcements.

2.  How do I login to myBama?

Use your myBama ID and password to access this portal.  Current University of Alabama faculty, staff, and students are provided access myBama.  Prospective students receive myBama credentials after completion of the application for admission.

If you require additional assistance, please contact the IT Service Desk at 205-348-5555 or email ITSD@ua.edu with any questions. Please include your Campus-wide identification (CWID) number when calling and/or sending email inquiries.

3.  How do I access my email account from myBama?

All University of Alabama student e-mail accounts are hosted at Crimson, a Google Apps for Education domain. Students have e-mail addresses with the Crimson branding (userID@crimson.ua.edu), the familiar GMAIL interface. The account can be accessed through myBama by clicking on the envelope with a “C” icon in the top right hand corner of myBama.  Students can also access Crimson mail from http://mail.crimson.ua.edu

Crimson accounts are lifelong e-mail accounts with no expiration.  For more information on Crimson accounts, see Crimson Mail FAQs.

4.  What is the timeout on a myBama session?

myBama’s session default timeout is 15 minutes after inactivity. A warning will displayed before logging off, with an option to remain logged in.  To change the default timeout, login into myBama, click on ‘My Account‘ in the top left hand corner, change to the desired value, and click ‘save changes’.

5.  If I have other questions about myBama, where can I find additional information?

If you need additional assistance myBama, click on HELP in the top right hand corner for a list of myBama Help Topics.  For technical assistance, please contact IT Service Desk at (205) 348-5555 or email itsd@ua.edu.

Security Alerts

February 20th, 2015: OIT is aware of an email based virus infection that seems to be spreading and changing through embedded executables in zip file attachments.  We are working on... Read More

February 10th, 2015: You may have received the email titled: “Document Important. ” (image below) This message contains a malicious attachment labeled: [ doc9218_pdf.zip\doc9218_pdf.scr ]. In most situations,... Read More

January 15th, 2015: Employees beware as there are phishing scams that are trying to steal your pay check through emails. Click here for additional information on how to avoid this... Read More

Scheduled Outages

Acrobat Adobe DC is Here

April 21, 2015 – Adobe has released Acrobat DC, the upgrade to Acrobat Pro XI.  OIT supported users can contact the IT Service Desk at itsd@ua.edu or 348-5555 to request... Read More

April 13th, 2015- As we continue the work transitioning all network services to the new campus network,  OIT is implementing a new method to administer and install network printers.  We... Read More

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.