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Frequently Asked Questions

1.  What is myBama?

myBama is The University of Alabama’s portal for current faculty, staff and students.  myBama provides secure access to email, course information, campus news and announcements.

2.  How do I login to myBama?

Use your myBama ID and password to access this portal.  Current University of Alabama faculty, staff, and students are provided access myBama.  Prospective students receive myBama credentials after completion of the application for admission.

If you require additional assistance, please contact the IT Service Desk at 205-348-5555 or email ITSD@ua.edu with any questions. Please include your Campus-wide identification (CWID) number when calling and/or sending email inquiries.

3.  How do I access my email account from myBama?

All University of Alabama student e-mail accounts are hosted at Crimson, a Google Apps for Education domain. Students have e-mail addresses with the Crimson branding (userID@crimson.ua.edu), the familiar GMAIL interface. The account can be accessed through myBama by clicking on the envelope with a “C” icon in the top right hand corner of myBama.  Students can also access Crimson mail from http://mail.crimson.ua.edu

Crimson accounts are lifelong e-mail accounts with no expiration.  For more information on Crimson accounts, see Crimson Mail FAQs.

4.  What is the timeout on a myBama session?

myBama’s session default timeout is 15 minutes after inactivity. A warning will displayed before logging off, with an option to remain logged in.  To change the default timeout, login into myBama, click on ‘My Account‘ in the top left hand corner, change to the desired value, and click ‘save changes’.

5.  If I have other questions about myBama, where can I find additional information?

If you need additional assistance myBama, click on HELP in the top right hand corner for a list of myBama Help Topics.  For technical assistance, please contact IT Service Desk at (205) 348-5555 or email itsd@ua.edu.

Security Alerts

September 8, 2015 – Increase in Phishing Attempts

OIT has found a large increase in the number of phishing attempts and compromised student accounts over the 24 hours. To avoid becoming a victim of phishing and to keep... Read More

Phishing Attack – August 27

UA has had a large-scale phishing email that went out to many faculty, staff, and students. The email can be seen below. OIT encourages any users who engaged with the site to... Read More

Phishing Attack – August 24

There is a wide spread phishing/scam attempt by someone impersonating the IT Service Desk and using a Crimson email address. You can view the email below. The University of Alabama will never... Read More

Scheduled Outages

Banner and myBama Unavailable October 11th

The Office of Information Technology will be implementing a Banner Bundle upgrade on Sunday, October 11th from 8:00 a.m. to 1:30 p.m. Please note that this upgrade will extend slightly... Read More

Some Web Services Unavailable Morning of Sunday, September 27th

On Sunday, September 27th from 8am to 10am, OIT will be implementing datacenter network changes that will result in a brief outage of many web-connected services including myBama, StarRez, and... Read More

Full Network Outage – August 2nd

OIT will implement a full network outage on August 2nd from 7 a.m. to 11 a.m. in order to replace outdated routers. Access to the Internet and other network-dependent services... Read More

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.