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Frequently Asked Questions

1.  What is myBama?

myBama is The University of Alabama’s portal for current faculty, staff and students.  myBama provides secure access to email, course information, campus news and announcements.

2.  How do I login to myBama?

Use your myBama ID and password to access this portal.  Current University of Alabama faculty, staff, and students are provided access myBama.  Prospective students receive myBama credentials after completion of the application for admission.

If you require additional assistance, please contact the IT Service Desk at 205-348-5555 or email ITSD@ua.edu with any questions. Please include your Campus-wide identification (CWID) number when calling and/or sending email inquiries.

3.  How do I access my email account from myBama?

All University of Alabama student e-mail accounts are hosted at Crimson, a Google Apps for Education domain. Students have e-mail addresses with the Crimson branding (userID@crimson.ua.edu), the familiar GMAIL interface. The account can be accessed through myBama by clicking on the envelope with a “C” icon in the top right hand corner of myBama.  Students can also access Crimson mail from http://mail.crimson.ua.edu

Crimson accounts are lifelong e-mail accounts with no expiration.  For more information on Crimson accounts, see Crimson Mail FAQs.

4.  What is the timeout on a myBama session?

myBama’s session default timeout is 15 minutes after inactivity. A warning will displayed before logging off, with an option to remain logged in.  To change the default timeout, login into myBama, click on ‘My Account‘ in the top left hand corner, change to the desired value, and click ‘save changes’.

5.  If I have other questions about myBama, where can I find additional information?

If you need additional assistance myBama, click on HELP in the top right hand corner for a list of myBama Help Topics.  For technical assistance, please contact IT Service Desk at (205) 348-5555 or email itsd@ua.edu.

Security Alerts

Phishing Attempt: Job Opportunities

Over the past several days, many students have received emails offering job opportunities, and many are related to babysitting, child care, or note-taking. Students should not reply to these emails... Read More

Phishing Attack: “Library Services”

This week, some students, faculty, and staff may have received the email titled: “Library Services ” This is an attempt to steal usernames and passwords and possibly infect your system with malicious code.... Read More

Phishing Email Titled “IT”

Some faculty and staff received a phishing email this morning titled “IT.” The full email is posted below. This is an attempt to steal usernames and passwords and possibly infect... Read More

Scheduled Outages

Banner Unavailable Feb. 7th

The Office of Information Technology will be updating student financial aid requirements in Banner on Sunday, Feb. 7 from 8 a.m. to 12 p.m. Banner will be unavailable during this... Read More

myBama and Other Services Unavailable Feb. 6th

OIT will be upgrading the Oracle server on Saturday, Feb 6, from 8 a.m. until noon. The following services will not be available during the upgrade: Astra, eProcurement, Degree Works,... Read More

myBama, Banner, and Other Services Unavailable on Jan.10

OIT will install the quarterly Oracle patch on Sunday, Jan. 10, from 8 a.m. until noon. The following services will be unavailable during the installation period: Appworx, Astra, Banner, Degree... Read More

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.