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Residential Internet Access

High-speed Internet access available to customers living in UA’s residence halls through the campus network.

Connecting to Wired

Required Equipment:

-A Standard Ethernet (network) card in your device

-CAT 5 Ethernet cable (can be purchased at SupeStore or local retail store). Do not use a phone cable.

  1. Your device should be powered OFF
  2. Connect the device to the large orange ResNet port with an Ethernet cable.
  3. Turn the device ON and open your web browser.
  4. You will be prompted to register your computer. Enter your myBama account name and password, click Submit.
  5. Read and agree to the network acceptable use agreement. Once you have completed registration, RESTART your device.


  • Open Internet Explorer, Firefox or Safari.
  • Enter your myBama username and password.
  • Restart your computer.

Connecting to Wireless

Required Equipment: Device with wireless capability

  1. Use the network/wireless connection tool provided by the manufacturer of your wireless device. Under the list of available wireless networks choose UA-WPA2.
  2. You will be prompted to register your computer. Enter your myBama Account name and password, click Submit.
  3. Read and agree to the network acceptable use agreement. Once you have completed registrations, RESTART your device.
  4. Open your web browser and use the Internet as normal.
  5. Additional instructions on connecting to WPA2 can be found at http://oit.ua.edu/oit/services/wi-fi-protected-access-wpa/

NOTE: It is a violation of the UA’s Acceptable Use Agreement to use a wireless router on campus. Please read it for details.

If you require additional assistance, please contact the IT Service Desk at 205-348-5555 or email ITSD@ua.edu with any questions. Please include your campus-wide identification (CWID) number when calling and/or sending email inquiries.

Security Alerts

February 20th, 2015: OIT is aware of an email based virus infection that seems to be spreading and changing through embedded executables in zip file attachments.  We are working on... Read More

February 10th, 2015: You may have received the email titled: “Document Important. ” (image below) This message contains a malicious attachment labeled: [ doc9218_pdf.zip\doc9218_pdf.scr ]. In most situations,... Read More

January 15th, 2015: Employees beware as there are phishing scams that are trying to steal your pay check through emails. Click here for additional information on how to avoid this... Read More

Scheduled Outages

May 19th, 2015- On Saturday, May 30, the myBama portal will be down for systems work from 8AM to 12PM. If you have any issues after noon on Saturday, please... Read More

April 9th, 2015- ORACLE PATCH TO BE INSTALLED APR. 19 — The Office of Information Technology announces that the quarterly Oracle patch will be installed Sunday, Apr. 19, from 8... Read More

March 24th, 2015- The Office of Information Technology will implement a Banner Bundle Upgrade to Production on Sunday, March 29th during the normal maintenance window. During the upgrade, myBama will... Read More

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.