OIT performs routine maintenance on servers and systems every Sunday from 8 a.m. to noon. Many IT services may be offline intermittently during this time. Network access and computing resources availability (Banner, E-Learning, Exchange server, etc.) may also be affected. Since this is a low-usage period, fewer UA customers will be impacted. For questions, contact the IT Service Desk at (205) 348-5555 or itsd@ua.edu.
ResNet
ResNet is a service available to people living in most of the residence halls. It provides high-speed Internet access through the campus network. This allows each person in the room to have his or her own Internet connection.
How to Use ResNet
Step 1: Find your ResNet outlet.
The ResNet network outlet is slightly larger than the phone outlet, and it is almost always orange. There should be two outlets in each double-occupancy room. (Apartments in Rose Towers have one outlet in each bedroom and one or two in the study.)
Step 2: Purchase an Ethernet cable.
You can purchase an Ethernet patch cord at almost any office supply or computer store. For most rooms, a 10 to 15 foot cable should be sufficient.
Step 3: Configure your connection.
Connecting to the wired network
There is an orange ResNet jack in each bedroom and in the living room.
- Turn your computer off and then connect it to the ResNet jack.
- Turn your computer on and run your Internet connection setup or wizard. ResNet is a Local Area Network (LAN) with IP addresses assigned automatically.
- You will be prompted to register your computer the first time you attempt to access ResNet network.
Connecting to the wireless network
- Use the network connection tool provided by the manufacturer of your computer or wireless card to connect to the open UA ResNet Wireless network.
- Register your computer on the wireless network. (See below.)
- To secure your wireless connection, or to enable more than Web browsing and e-mail, connect to the University’s VPN.
Do not connect your own wireless router to ResNet. This will degrade everyone’s wireless service.
Registering your computer
You need to register your computer to use either ResNet network.
- Open a Web browser (like Internet Explorer, Firefox, or Safari). Go to any Web address.
- Enter your myBama username and password on the page telling you to register your computer.
- Restart your computer.
Need assistance?
If you have problems connecting to ResNet, please call the IT Service Desk at (205) 348-5555.
