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Residential Internet Access

High-speed Internet access available to customers living in UA’s residence halls through the campus network.

Connecting to Wired

Required Equipment:

-A Standard Ethernet (network) card in your device

-CAT 5 Ethernet cable (can be purchased at SupeStore or local retail store). Do not use a phone cable.

  1. Your device should be powered OFF
  2. Connect the device to the large orange ResNet port with an Ethernet cable.
  3. Turn the device ON and open your web browser.
  4. You will be prompted to register your computer. Enter your myBama account name and password, click Submit.
  5. Read and agree to the network acceptable use agreement. Once you have completed registration, RESTART your device.


  • Open Internet Explorer, Firefox or Safari.
  • Enter your myBama username and password.
  • Restart your computer.

Connecting to Wireless

Required Equipment: Device with wireless capability

  1. Use the network/wireless connection tool provided by the manufacturer of your wireless device. Under the list of available wireless networks choose UA-WPA2.
  2. You will be prompted to register your computer. Enter your myBama Account name and password, click Submit.
  3. Read and agree to the network acceptable use agreement. Once you have completed registrations, RESTART your device.
  4. Open your web browser and use the Internet as normal.
  5. Additional instructions on connecting to WPA2 can be found at http://oit.ua.edu/oit/services/wi-fi-protected-access-wpa/

NOTE: It is a violation of the UA’s Acceptable Use Agreement to use a wireless router on campus. Please read it for details.

If you require additional assistance, please contact the IT Service Desk at 205-348-5555 or email ITSD@ua.edu with any questions. Please include your campus-wide identification (CWID) number when calling and/or sending email inquiries.

Security Alerts

Student Employment Phishing Emails

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Phishing Email: “Faculty Administrator Announcement”

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September 8, 2015 – Increase in Phishing Attempts

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Scheduled Outages

Banner Unavailable During Sunday, Nov. 15 Upgrade

The Office of Information Technology will implement an Oracle database upgrade this Sunday that will require an outage to Banner from 8 a.m. to 12 p.m. myBama will be available... Read More

Banner and myBama Unavailable October 11th

The Office of Information Technology will be implementing a Banner Bundle upgrade on Sunday, October 11th from 8:00 a.m. to 1:30 p.m. Please note that this upgrade will extend slightly... Read More

Some Web Services Unavailable Morning of Sunday, September 27th

On Sunday, September 27th from 8am to 10am, OIT will be implementing datacenter network changes that will result in a brief outage of many web-connected services including myBama, StarRez, and... Read More

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.