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Residential Internet Access

High-speed Internet access available to customers living in UA’s residence halls through the campus network.

Connecting to Wired

Required Equipment:

-A Standard Ethernet (network) card in your device

-CAT 5 Ethernet cable (can be purchased at SupeStore or local retail store). Do not use a phone cable.

  1. Your device should be powered OFF
  2. Connect the device to the large orange ResNet port with an Ethernet cable.
  3. Turn the device ON and open your web browser.
  4. You will be prompted to register your computer. Enter your myBama account name and password, click Submit.
  5. Read and agree to the network acceptable use agreement. Once you have completed registration, RESTART your device.

Registration

  • Open Internet Explorer, Firefox or Safari.
  • Enter your myBama username and password.
  • Restart your computer.

Connecting to Wireless

Required Equipment: Device with wireless capability

  1. Use the network/wireless connection tool provided by the manufacturer of your wireless device. Under the list of available wireless networks choose UA-WPA2.
  2. You will be prompted to register your computer. Enter your myBama Account name and password, click Submit.
  3. Read and agree to the network acceptable use agreement. Once you have completed registrations, RESTART your device.
  4. Open your web browser and use the Internet as normal.
  5. Additional instructions on connecting to WPA2 can be found at http://oit.ua.edu/oit/services/wi-fi-protected-access-wpa/

NOTE: It is a violation of the UA’s Acceptable Use Agreement to use a wireless router on campus. Please read it for details.

If you require additional assistance, please contact the IT Service Desk at 205-348-5555 or email ITSD@ua.edu with any questions. Please include your campus-wide identification (CWID) number when calling and/or sending email inquiries.


Security Alerts

Phishing Attack – August 27

UA has had a large-scale phishing email that went out to many faculty, staff, and students. The email can be seen below. OIT encourages any users who engaged with the site to... Read More

Phishing Attack – August 24

There is a wide spread phishing/scam attempt by someone impersonating the IT Service Desk and using a Crimson email address. You can view the email below. The University of Alabama will never... Read More

Windows 10

On July 29th, Microsoft is releasing Windows 10 to consumers. The Office of Information Technology is strongly discouraging users from updating to Windows 10 in these first few months. At this time,... Read More

Scheduled Outages

Full Network Outage – August 2nd

OIT will implement a full network outage on August 2nd from 7 a.m. to 11 a.m. in order to replace outdated routers. Access to the Internet and other network-dependent services... Read More

Banner, myBama and other services unavailable during July 26 upgrade

The Office of Information Technology will upgrade an Oracle system database and install the latest patches for it on Sunday, July 26, from 8 a.m. to noon. No databases affecting... Read More

Banner, myBama and other services unavailable during July 19 upgrade

The Office of Information Technology will install operating system patches on the Oracle database servers on Sunday, July 19, from 8 a.m. to noon. The following services will not be... Read More

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.