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Residential Internet Access

High-speed Internet access available to customers living in UA’s residence halls through the campus network.

Connecting to Wired

Required Equipment:

-A Standard Ethernet (network) card in your device

-CAT 5 Ethernet cable (can be purchased at SupeStore or local retail store). Do not use a phone cable.

  1. Your device should be powered OFF
  2. Connect the device to the large orange ResNet port with an Ethernet cable.
  3. Turn the device ON and open your web browser.
  4. You will be prompted to register your computer. Enter your myBama account name and password, click Submit.
  5. Read and agree to the network acceptable use agreement. Once you have completed registration, RESTART your device.


  • Open Internet Explorer, Firefox or Safari.
  • Enter your myBama username and password.
  • Restart your computer.

Connecting to Wireless

Required Equipment: Device with wireless capability

  1. Use the network/wireless connection tool provided by the manufacturer of your wireless device. Under the list of available wireless networks choose UA-WPA2.
  2. You will be prompted to register your computer. Enter your myBama Account name and password, click Submit.
  3. Read and agree to the network acceptable use agreement. Once you have completed registrations, RESTART your device.
  4. Open your web browser and use the Internet as normal.
  5. Additional instructions on connecting to WPA2 can be found at http://oit.ua.edu/oit/services/wi-fi-protected-access-wpa/

NOTE: It is a violation of the UA’s Acceptable Use Agreement to use a wireless router on campus. Please read it for details.

If you require additional assistance, please contact the IT Service Desk at 205-348-5555 or email ITSD@ua.edu with any questions. Please include your campus-wide identification (CWID) number when calling and/or sending email inquiries.

Security Alerts

Badlock Bug

A crucial security bug was revealed today involving Samba and Windows called the “Badlock Bug.” Security vulnerabilities of this bug can be mostly categorized as man-in-the-middle and denial of service... Read More

Phishing Attempt: “WARNING! Authenticate Your Outlook Web Application

Some faculty and staff may have received the email titled: “ WARNING! Authenticate Your Outlook Web Application ” This is an attempt to steal usernames and passwords and possibly infect your system... Read More

Phishing Attempt: Job Opportunities

Over the past several days, many students have received emails offering job opportunities, and many are related to babysitting, child care, or note-taking. Students should not reply to these emails... Read More

Scheduled Outages

myBama, Banner, and Services Unavailable April 24

The Office of Information Technology will be installing the quarterly Oracle patch on Sunday, Apr. 24, from 6 a.m. until 10 a.m. The following services will not be available during... Read More

Banner Unavailable on Sunday, April 17

OIT will be implementing a Banner Bundle upgrade on Sunday, April 17th, from 6 a.m. to 10 a.m. myBama will be available during the upgrade, but channels that connect to... Read More

myBama and Other Services Unavailable March 26

myBama, Degree Works, and a small number of other applications will be unavailable from 7:30 a.m. to 9:30 a.m. on Saturday, March 26th while the ORAPDB-1 database is rebooted to move to self-encrypting... Read More

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.