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Residential Internet Access

High-speed Internet access available to customers living in UA’s residence halls through the campus network.

Connecting to Wired

Required Equipment:

-A Standard Ethernet (network) card in your device

-CAT 5 Ethernet cable (can be purchased at SupeStore or local retail store). Do not use a phone cable.

  1. Your device should be powered OFF
  2. Connect the device to the large orange ResNet port with an Ethernet cable.
  3. Turn the device ON and open your web browser.
  4. You will be prompted to register your computer. Enter your myBama account name and password, click Submit.
  5. Read and agree to the network acceptable use agreement. Once you have completed registration, RESTART your device.

Registration

  • Open Internet Explorer, Firefox or Safari.
  • Enter your myBama username and password.
  • Restart your computer.

Connecting to Wireless

Required Equipment: Device with wireless capability

  1. Use the network/wireless connection tool provided by the manufacturer of your wireless device. Under the list of available wireless networks choose UA-WPA2.
  2. You will be prompted to register your computer. Enter your myBama Account name and password, click Submit.
  3. Read and agree to the network acceptable use agreement. Once you have completed registrations, RESTART your device.
  4. Open your web browser and use the Internet as normal.
  5. Additional instructions on connecting to WPA2 can be found at http://oit.ua.edu/oit/services/wi-fi-protected-access-wpa/

NOTE: It is a violation of the UA’s Acceptable Use Agreement to use a wireless router on campus. Please read it for details.

If you require additional assistance, please contact the IT Service Desk at 205-348-5555 or email ITSD@ua.edu with any questions. Please include your campus-wide identification (CWID) number when calling and/or sending email inquiries.


Outage Alerts

Security Alerts

Please be on the lookout for an email that will... Read More

Scheduled Outages

Routine Maintenance

OIT performs routine maintenance on servers and systems every Sunday from 8 a.m. to noon. Many IT services may be offline intermittently during this time. Network access and computing resources availability (Banner, E-Learning, Exchange server, etc.) may also be affected. Since this is a low-usage period, fewer UA customers will be impacted. For questions, contact the IT Service Desk at (205) 348-5555 or itsd@ua.edu.

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.