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Supported Operating Systems & Software

The IT Service Desk supports commonly used operating systems and software at The University of Alabama.

Operating Systems

  • Windows 7 and above
  • Macintosh OS 10.6 and above

Software

  • Microsoft Office 2007 and above (Windows)
  • Microsoft Office 2008 and above(Macintosh)
  • Microsoft Internet Explorer 8 and above
  • Safarai 10.6 and above
  • Microsoft Outlook 2007 and above (Windows)
  • Microsoft Outlook 2011 (Macintosh)

 

For a complete listing of OIT administered software programs and applications, go to http://oit.ua.edu/oit/services/software-licensing/

 

Outage Alerts

Security Alerts

Scheduled Outages

Routine Maintenance

OIT performs routine maintenance on servers and systems every Sunday from 8 a.m. to noon. Many IT services may be offline intermittently during this time. Network access and computing resources availability (Banner, E-Learning, Exchange server, etc.) may also be affected. Since this is a low-usage period, fewer UA customers will be impacted. For questions, contact the IT Service Desk at (205) 348-5555 or itsd@ua.edu.

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.