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Supported Operating Systems & Software

The IT Service Desk supports commonly used operating systems and software at The University of Alabama.

Operating Systems

  • Windows 7 and above
  • Macintosh OS 10.6 and above

Software

  • Microsoft Office 2007 and above (Windows)
  • Microsoft Office 2008 and above(Macintosh)
  • Microsoft Internet Explorer 8 and above
  • Safarai 10.6 and above
  • Microsoft Outlook 2007 and above (Windows)
  • Microsoft Outlook 2011 (Macintosh)

 

For a complete listing of OIT administered software programs and applications, go to http://oit.ua.edu/oit/services/software-licensing/

 

Security Alerts

Phishing Email: “IT DESK”

Some users may have received an email with the subject “IT DESK” yesterday evening. As always, be on the lookout for any email that may be attempting to steal your... Read More

Phishing Attack Titled “RE: PASSWORD MANAGER”

Early this afternoon, some faculty and staff received an email titled: “RE: PASSWORD MANAGER” This is an attempt to steal usernames and passwords and possibly infect your system with malicious code. Keep in mind... Read More

Badlock Bug

A crucial security bug was revealed today involving Samba and Windows called the “Badlock Bug.” Security vulnerabilities of this bug can be mostly categorized as man-in-the-middle and denial of service... Read More

Scheduled Outages

Disaster Recovery Exercise May 15 – 22

The University of Alabama has an off-campus, disaster-recovery data center in a secure facility in Atlanta. On May 15th, the Office of Information Technology will begin a disaster-recovery exercise and... Read More

myBama, Banner, and Services Unavailable April 24

The Office of Information Technology will be installing the quarterly Oracle patch on Sunday, Apr. 24, from 6 a.m. until 10 a.m. The following services will not be available during... Read More

Banner Unavailable on Sunday, April 17

OIT will be implementing a Banner Bundle upgrade on Sunday, April 17th, from 6 a.m. to 10 a.m. myBama will be available during the upgrade, but channels that connect to... Read More

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.