Home » Services » IT Service Desk » UA Faculty & Staff Accounts

UA Faculty & Staff Email Accounts


OIT Supported Microsoft Exchange

A significant number of academic and administrative departments on UA campus currently use MS Exchange email and calendaring. Its personal management features include calendaring, contacts, tasks and notes. A wide variety of mobile devices, including Windows phones, iPhones, Android phones, and other capable smartphones can access Exchange services. For more information, click on the link below:

Microsoft Exchange 2010 Upgrade Information

WEBMAIL – OIT Supported Microsoft Exchange

Outlook Web Access (OWA), also known as WEBMAIL, is a web-based service that allows you to access your Exchange email at anytime, anywhere.  Functions of OWA are limited.  Therefore, functions such as the ability to recall a message or grant delegate access are not available.

WEBMAIL works with most browser (Internet Explorer, Firefox, Chrome and Safari). For non-supported browsers and for users who have low vision there are Light versions of Outlook Web Access (OWA) that look similar, but have fewer or missing features.  Click on the link below to be directed to WEBMAIL.

Webmail Login



Reset Exchange Password from WEBMAIL

From the upper right hand corner, select Options > password > reset.

Forgotten Exchange Password

Password resets can only be performed during normal business hours, Monday through Friday, 7:30a – 4:30p CST. Users can send email requesting password reset from their myBama account to itservicedesk@ua.edu.  Afterhours requests will be processed the next business day.

NON – OIT Supported Microsoft Exchange

The departments below are NOT on the Exchange mail servers hosted by OIT.  However, some employees within Financial Affairs are using Bama Mail (@bama.ua.edu) for email. These employees will need to contact the IT Service Desk located at 125 Gordon Palmer Hall for technical support. Otherwise, contact the technical support for your area as listed below for email issues.






Security Alerts

September 8, 2015 – Increase in Phishing Attempts

OIT has found a large increase in the number of phishing attempts and compromised student accounts over the 24 hours. To avoid becoming a victim of phishing and to keep... Read More

Phishing Attack – August 27

UA has had a large-scale phishing email that went out to many faculty, staff, and students. The email can be seen below. OIT encourages any users who engaged with the site to... Read More

Phishing Attack – August 24

There is a wide spread phishing/scam attempt by someone impersonating the IT Service Desk and using a Crimson email address. You can view the email below. The University of Alabama will never... Read More

Scheduled Outages

Some Web Services Unavailable Morning of Sunday, September 27th

On Sunday, September 27th from 8am to 10am, OIT will be implementing datacenter network changes that will result in a brief outage of many web-connected services including myBama, StarRez, and... Read More

Full Network Outage – August 2nd

OIT will implement a full network outage on August 2nd from 7 a.m. to 11 a.m. in order to replace outdated routers. Access to the Internet and other network-dependent services... Read More

Banner, myBama and other services unavailable during July 26 upgrade

The Office of Information Technology will upgrade an Oracle system database and install the latest patches for it on Sunday, July 26, from 8 a.m. to noon. No databases affecting... Read More

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.