Home » Services » IT Service Desk » UA Faculty & Staff Accounts

UA Faculty & Staff Email Accounts


OIT Supported Microsoft Exchange

A significant number of academic and administrative departments on UA campus currently use MS Exchange email and calendaring. Its personal management features include calendaring, contacts, tasks and notes. A wide variety of mobile devices, including Windows phones, iPhones, Android phones, and other capable smartphones can access Exchange services. For more information, click on the link below:

Microsoft Exchange 2010 Upgrade Information

Setup Exchange access in Outlook or a mobile device

WEBMAIL – OIT Supported Microsoft Exchange

Outlook Web Access (OWA), also known as WEBMAIL, is a web-based service that allows you to access your Exchange email at anytime, anywhere.  Functions of OWA are limited.  Therefore, functions such as the ability to recall a message or grant delegate access are not available.

WEBMAIL works with most browser (Internet Explorer, Firefox, Chrome and Safari). For non-supported browsers and for users who have low vision there are Light versions of Outlook Web Access (OWA) that look similar, but have fewer or missing features.  Click on the link below to be directed to WEBMAIL.

Webmail Login



Reset Exchange Password from WEBMAIL

From the upper right hand corner, select Options > password > reset.

Forgotten Exchange Password

Password resets can only be performed during normal business hours, Monday through Friday, 7:30a – 4:30p CST. Users can send email requesting password reset from their myBama account to itservicedesk@ua.edu.  Afterhours requests will be processed the next business day.

NON – OIT Supported Microsoft Exchange

The departments below are NOT on the Exchange mail servers hosted by OIT.  However, some employees within Financial Affairs are using Bama Mail (@bama.ua.edu) for email. These employees will need to contact the IT Service Desk located at 125 Gordon Palmer Hall for technical support. Otherwise, contact the technical support for your area as listed below for email issues.






Security Alerts

Phishing Attempt: Job Opportunities

Over the past several days, many students have received emails offering job opportunities, and many are related to babysitting, child care, or note-taking. Students should not reply to these emails... Read More

Phishing Attack: “Library Services”

This week, some students, faculty, and staff may have received the email titled: “Library Services ” This is an attempt to steal usernames and passwords and possibly infect your system with malicious code.... Read More

Phishing Email Titled “IT”

Some faculty and staff received a phishing email this morning titled “IT.” The full email is posted below. This is an attempt to steal usernames and passwords and possibly infect... Read More

Scheduled Outages

Banner Unavailable Feb. 7th

The Office of Information Technology will be updating student financial aid requirements in Banner on Sunday, Feb. 7 from 8 a.m. to 12 p.m. Banner will be unavailable during this... Read More

myBama and Other Services Unavailable Feb. 6th

OIT will be upgrading the Oracle server on Saturday, Feb 6, from 8 a.m. until noon. The following services will not be available during the upgrade: Astra, eProcurement, Degree Works,... Read More

myBama, Banner, and Other Services Unavailable on Jan.10

OIT will install the quarterly Oracle patch on Sunday, Jan. 10, from 8 a.m. until noon. The following services will be unavailable during the installation period: Appworx, Astra, Banner, Degree... Read More

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.