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UA Faculty & Staff Email Accounts

Email Accounts Not Supported by OIT

Some divisions and colleges maintain separate email services, including Athletics, Financial Affairs, the College of Commerce and Business Administration, MINT, and the School of Law. Check with your IT group to see if your unit uses OIT’s email services. Employees using BamaMail should contact the IT Service Desk for assistance.

OIT-Supported Faculty and Staff Email Accounts

For most faculty and staff on campus, email accounts are handled by the OIT-supported Microsoft Exchange server. Exchange includes email, calendaring, contacts, tasks, and notes in addition to syncing to a directory of other users. Exchange servers are also redundant and located in separate geographic locations and operate in synchronous mode to ensure maximum service availability.

Mobile Devices

Most mobile devices support Exchange and its features. For more information on setting up mobile devices, click on the link below:

Setup Exchange in Outlook or a mobile device

WEBMAIL – OIT Supported Microsoft Exchange

WEBMAIL, also known as Outlook Web Access (OWA), is a web-based service that allows you to access your Exchange email from any web browser. Some functions of WEBMAIL are limited – for example, the ability to recall a message or grant delegate access are not available.

WEBMAIL works with most modern browsers (Internet Explorer, Firefox, Chrome and Safari). For non-supported browsers and for users who have low vision there are Light versions of Outlook Web Access (OWA) that look similar, but have fewer or missing features.

Changing Your Password

Most faculty and staff can change their password by changing their myBama password – this will sync your myBama and Exchange passwords. Certain campus units on child domains will not have their password synced and will need to reset their Exchange password in WEBMAIL.

Reset Exchange Password from WEBMAIL

After logging in to WEBMAIL, select Options > password > reset  from the upper-right hand corner. Please note using this method will not affect your myBama password.

Forgotten Exchange Password

Password resets can only be performed during normal business hours, Monday through Friday, 7:30 a.m. to 4:30 p.m. CST. Users should contact the IT Service Desk to reset their Exchange/WEBMAIL password. After-hours requests will be handled the next business day.


Security Alerts

Extortion Email Schemes

The FBI has released a public service announcement regarding extortion attempts via email. From the PSA: The recipients are told that personal information, such as their name, phone number, address, credit... Read More

Phishing Email: “IT DESK”

Some users may have received an email with the subject “IT DESK” yesterday evening. As always, be on the lookout for any email that may be attempting to steal your... Read More

Phishing Attack Titled “RE: PASSWORD MANAGER”

Early this afternoon, some faculty and staff received an email titled: “RE: PASSWORD MANAGER” This is an attempt to steal usernames and passwords and possibly infect your system with malicious code. Keep in mind... Read More

Scheduled Outages

Disaster Recovery Exercise May 15 – 22

The University of Alabama has an off-campus, disaster-recovery data center in a secure facility in Atlanta. On May 15th, the Office of Information Technology will begin a disaster-recovery exercise and... Read More

myBama, Banner, and Services Unavailable April 24

The Office of Information Technology will be installing the quarterly Oracle patch on Sunday, Apr. 24, from 6 a.m. until 10 a.m. The following services will not be available during... Read More

Banner Unavailable on Sunday, April 17

OIT will be implementing a Banner Bundle upgrade on Sunday, April 17th, from 6 a.m. to 10 a.m. myBama will be available during the upgrade, but channels that connect to... Read More

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.