Some users may have received an email with the subject “IT DESK” yesterday evening. As always, be on the lookout for any email that may be attempting to steal your... Read More
UA Faculty & Staff Email Accounts
Email Accounts Not Supported by OIT
Some divisions and colleges maintain separate email services, including Athletics, Financial Affairs, the College of Commerce and Business Administration, MINT, and the School of Law. Check with your IT group to see if your unit uses OIT’s email services. Employees using BamaMail should contact the IT Service Desk for assistance.
OIT-Supported Faculty and Staff Email Accounts
For most faculty and staff on campus, email accounts are handled by the OIT-supported Microsoft Exchange server. Exchange includes email, calendaring, contacts, tasks, and notes in addition to syncing to a directory of other users. Exchange servers are also redundant and located in separate geographic locations and operate in synchronous mode to ensure maximum service availability.
Most mobile devices support Exchange and its features. For more information on setting up mobile devices, click on the link below:
WEBMAIL – OIT Supported Microsoft Exchange
WEBMAIL, also known as Outlook Web Access (OWA), is a web-based service that allows you to access your Exchange email from any web browser. Some functions of WEBMAIL are limited – for example, the ability to recall a message or grant delegate access are not available.
WEBMAIL works with most modern browsers (Internet Explorer, Firefox, Chrome and Safari). For non-supported browsers and for users who have low vision there are Light versions of Outlook Web Access (OWA) that look similar, but have fewer or missing features.
Changing Your Password
Most faculty and staff can change their password by changing their myBama password – this will sync your myBama and Exchange passwords. Certain campus units on child domains will not have their password synced and will need to reset their Exchange password in WEBMAIL.
Reset Exchange Password from WEBMAIL
After logging in to WEBMAIL, select Options > password > reset from the upper-right hand corner. Please note using this method will not affect your myBama password.
Forgotten Exchange Password
Password resets can only be performed during normal business hours, Monday through Friday, 7:30 a.m. to 4:30 p.m. CST. Users should contact the IT Service Desk to reset their Exchange/WEBMAIL password. After-hours requests will be handled the next business day.