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Virtual Private Network Information

Connecting to the Virtual Private Network (VPN) allows access to many resources while off campus. All remote desktop access (RDP) from off campus requires a VPN connection. On campus, RDP connections generally do not require a VPN unless regulatory compliance such as the Payment Card Industry (PCI) or other University policy states otherwise.

Accessing the VPN

Accessing the UA VPN requires use of the Cisco AnyConnect application which can be found in the Tech tab of myBama. Use one of the guides below for further instruction.

Cisco AnyConnect is compatible with Windows XP-SP3 and above, Linux, Mac OS 10.7 and above. It is also available from the App Store for Android, iPhone, and iPad.

Courses Requiring VPN Access

Courses can be “VPN Enabled” in Banner by departmental or college staff, granting VPN access to all students enrolled in that course.

Who Can Access the VPN?

Students

Students enrolled in “VPN Enabled” courses will automatically have VPN access. Graduate students requesting VPN access will need to have their faculty member send a request to itsd@ua.edu.

Faculty and Staff

Access to the VPN is provided to all faculty and staff.

Others

Departments that have retirees, independent contractors, or vendors (non UA employees) will need to have a Dean, Director, or Department Head send a request to itsd@ua.edu for account credentials. A link to download the AnyConnect VPN client will be sent to the requestor. Access is limited to 1 year at a time for non UA employees. Additional access time must be requested at the end of that period.

Security Alerts

Phishing Email: “IT DESK”

Some users may have received an email with the subject “IT DESK” yesterday evening. As always, be on the lookout for any email that may be attempting to steal your... Read More

Phishing Attack Titled “RE: PASSWORD MANAGER”

Early this afternoon, some faculty and staff received an email titled: “RE: PASSWORD MANAGER” This is an attempt to steal usernames and passwords and possibly infect your system with malicious code. Keep in mind... Read More

Badlock Bug

A crucial security bug was revealed today involving Samba and Windows called the “Badlock Bug.” Security vulnerabilities of this bug can be mostly categorized as man-in-the-middle and denial of service... Read More

Scheduled Outages

Disaster Recovery Exercise May 15 – 22

The University of Alabama has an off-campus, disaster-recovery data center in a secure facility in Atlanta. On May 15th, the Office of Information Technology will begin a disaster-recovery exercise and... Read More

myBama, Banner, and Services Unavailable April 24

The Office of Information Technology will be installing the quarterly Oracle patch on Sunday, Apr. 24, from 6 a.m. until 10 a.m. The following services will not be available during... Read More

Banner Unavailable on Sunday, April 17

OIT will be implementing a Banner Bundle upgrade on Sunday, April 17th, from 6 a.m. to 10 a.m. myBama will be available during the upgrade, but channels that connect to... Read More

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.