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Wi-Fi Protected Access – UA-WPA2

As of Monday, May 26, 2014, UA-WPA-PSK wireless network will no longer be available for general use. All campus users will have to re-register their wireless device(s) to connect to the more secure wireless network, UA-WPA2. The authentication process for connecting to UA-WPA2 requires your myBama username and password. If you have not updated your password within the last 90 days, the authentication process will not allow you to connect successfully. To update your password, please visit https://myBama.ua.edu and click on the “Reset your password” link.

Campus users will need to install XpressConnect on their wireless device(s). Download the setup application from http://wpa2setup.ua.edu/CloudPath/. Instructions for installing XpressConnect client for a variety of devices and a troubleshooting guide are listed below.

The devices that are currently compatible with UA-WPA2 wireless network:

Troubleshooting UA-WPA2 Connectivity

If you have a device with an operating system that is not listed above, please come to 125 Gordon Palmer Hall for assistance in connecting your device, or contact the IT Service Desk at ITSD@ua.edu or (205) 348-5555.

NOTE: If you are a guest on campus, please contact the department that you are a visiting for guest wireless account credentials.

Outage Alerts

Security Alerts

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Scheduled Outages

Routine Maintenance

OIT performs routine maintenance on servers and systems every Sunday from 8 a.m. to noon. Many IT services may be offline intermittently during this time. Network access and computing resources availability (Banner, E-Learning, Exchange server, etc.) may also be affected. Since this is a low-usage period, fewer UA customers will be impacted. For questions, contact the IT Service Desk at (205) 348-5555 or itsd@ua.edu.

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.