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University of Alabama Telecom Department

162 Gordon Palmer Hall
Monday – Friday 8:00am to 4:45pm


Phone: (205) 348-9555
Email: telecom@ua.edu

The Telecommunications department is committed to providing quality products and services based on your Telecommunications needs. This site provides easy access to information regarding telephone services, request forms, voice mail instructions and more.

Outage Alerts

Security Alerts

Scheduled Outages

Routine Maintenance

OIT performs routine maintenance on servers and systems every Sunday from 8 a.m. to noon. Many IT services may be offline intermittently during this time. Network access and computing resources availability (Banner, E-Learning, Exchange server, etc.) may also be affected. Since this is a low-usage period, fewer UA customers will be impacted. For questions, contact the IT Service Desk at (205) 348-5555 or itsd@ua.edu.

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.