Get Connected

  1. Click the network icon in the bottom right hand corner of your screen.
  2. Connect directly to eduroam.
  3. Enter your ua.edu or crimson.ua.edu email address and password when prompted for a username and password.
  4. Click connect.

If this is not successful, you may need to forget the network. Forgetting a network will reset your connection and prompt you to connect again.


Forget a Network

How to forget a network in Windows 8/8.1:

  1. Click on the network icon in the bottom right hand corner of your screen.
  2. Right-click on the network you wish to forget.
  3. Click “Forget this network”.
  4. Attempt to connect to again.

How to forget a network in Windows 10:

  1. Click on the network icon in the bottom right hand corner of your screen.
  2. Click “Network Settings”.
  3. Click “Manage Wifi Settings”.
  4. At the bottom of the page, click on the network you wish to forget.
  5. Click “Forget”.
  6. Attempt to connect again.

If you are still unable to connect, please contact the IT Service Desk.