Meagan Bennett

Panopto to Replace Tegrity as UA Lecture Capture System

McGraw Hill, parent company of Tegrity lecture capture system, announced that it will discontinue support for Tegrity. OIT has selected Panopto as UA’s new lecture capture solution. Tegrity will remain available to faculty, staff, and students through December 2019 as we work to transition content from Tegrity to Panopto. 

To learn more about Panopto, and the transition from Tegrity, visit the Center for Instructional Technology’s website.

Change in Adobe for Labs

An Adobe ID is now required to use Adobe software. Faculty and staff are licensed for Enterprise Adobe accounts, and can use these accounts to download and access the software on their own computers and in lab environments.  To create an Enterprise account, faculty and staff can visit the OIT website.

On shared devices and lab environments, students may use Creative Cloud in computer labs/classrooms that have the shared device license software installed. An Adobe ID is required to access this software. Students can create an Adobe ID on the Adobe website, or they can login with an existing Adobe ID.

WPA2 Retires Aug. 5 – Connect to Eduroam

OIT will retire the wireless network UA-WPA2 effective August 5, 2019. Students, faculty and staff are encouraged to connect wireless devices to the eduroam wireless internet network with their email address and myBama password.

Eduroam has the same campus coverage at UA as WPA2; users will not notice any difference in connectivity when switching networks. The UA-WPA-PSK network will continue to provide service to streaming, gaming and media devices in residence halls.

Learn more about eduroam, and to learn a few wireless tips and tricks, on the OIT website.

Data Center Network Upgrade – July 27

OIT will conduct a necessary data center network upgrade Saturday July 27, from 6am – 8am. This upgrade will expand bandwidth and capabilities of the UA campus network. The upgrade will require that OIT take databases and applications offline while the work is being performed. 

This includes applications such as myBama, Banner, DegreeWorks, some websites and OnBase. Hosted services such as Box and Blackboard will be available directly at and

All databases and applications will resume service by 8 am. If you have any questions or concerns, please contact the IT Service Desk at 205-348-5555 or  

Server Patching – July 14

OIT will install a server patch on Sunday, July 14, from 5:00 a.m. until 10:00 a.m. The following services will be unavailable during the installation period: Appworx, BITPRD, Banner, CEME, CENSUS, Crystal Report Server, Degree Works, myBama, OIRA, PCR and SiteFile. If you have any questions or concerns, contact the IT Service Desk at 205-348-5555 or

FRC to be renamed Center for Instructional Technology

July 1 the Faculty Resource Center will become the Center for Instructional Technology. The center will include the existing services and staff of the FRC, as well as the UA technology accessibility team. The goal of CIT is to help students, faculty and staff have a more successful UA experience through the use of instructional technology. To learn more, visit the CIT website.

VPN Client Upgrade

Monday, August 12, OIT will be updating the Cisco Any Connect VPN Client. Installed VPN clients will update automatically when the application is launched and will require no further action.

Newly installed clients will need to insert the domain and network in the Ready to Connect box. For most users, this will be “”.

The new VPN client will work on all supported systems. If you are currently using an unsupported operating system, you will need to upgrade the OS to a supported version to be able to use VPN.

If you have any questions or concerns, please contact the IT Service Desk at 205-348-5555 or

Blackboard Data Center Maintenance – June 28

Friday, June 28 Blackboard will be performing data center maintenance from 1:00 a.m. until 5:00 a.m.. While they anticipate no interruption in service as a result of the work, they cannot entirely rule out brief periods of intermittent connectivity. They will make all efforts to keep service disruption, if any, within the window to a minimum.

Phishing Attempt – June 14

Friday, June 14, 2019, many UA employees received a phishing email with the subject “Ibra Ndiaye sent you files via WeTransfer” This email is an attempt to steal usernames and passwords.

Remember to notice the red flags of phishing emails. Look at the from email address of the email, and hover over links before you click to see the web address.

If you did receive an email like this, and you did provide any sensitive information, please contact the IT Service Desk at 205-348-5555 or