Announcements

Banner Services Unavailable Sunday, Dec. 2 from 5 a.m. – 10 a.m.

The Office of Information Technology will be implementing a Banner Bundle upgrade on Sunday, Dec. 2, 2018 from 5:00 a.m. – 10:00 a.m.  myBama will be available during the upgrade, but channels that connect to Banner will not be accessible, including self-service and administrative systems. For questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

OIT Recommends Not Installing Mac OS Mojave

Update 11/2/2018 – OIT continues our recommendation of not upgrading to the latest Mac OS Mojave. Many users that have upgraded are experiencing major issues – like being locked out of their machines. Please wait for the “all clear” from OIT before upgrading.


Mac is set to release its latest operating system, Mojave, Monday, Sept. 24, 2018. OIT is currently testing the OS for compatibility.

We recommend that NetAdmins test the operating system within their environment, and wait for further recommendation from OIT before putting the OS into production as any issues that cannot be resolved internally may require an update from Apple.

If you have any questions, please contact the IT Service Desk at 205-348-5555.

OIT Seeks to Expand Office 365 Applications

Office 365 is available for free for students, faculty and staff at The University of Alabama. Currently, this includes software applications Word, PowerPoint, Excel, Outlook, OneNote, Publisher and Access. Beginning spring 2019, OIT will expand upon these applications to include additional applications. Before an application is made available, OIT performs rigorous testing with each application to ensure its functionality and compatibility with other UA systems. Learn more on the OIT software catalog.

Oct. 19, 2018 – Gift Card Phishing Attempt

Friday, Oct. 19 2018, OIT received reports of many UA employees receiving messages with requests to purchase gift cards. The emails appear to come from executives or vice presidents requesting $100 gift cards; however, they are actually phishing emails from malicious actors.

If you have received an email like this, please delete the email. Additionally, if you are not a DUO user, please activate your DUO account at duo.ua.edu. Remember the red flags of phishing, and always check the “from” email address on suspicious messages.

If you did receive this email and you have questions, please contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

DUO Temporarily Disabled

Update 2:25 p.m. – OIT has restored DUO two-factor authentication to services and applications.  DUO will not be reapplied to Banner Admin until 8:00 p.m. this evening as to avoid any disruption causing users to log out and back in. DUO is investigating the root cause of the outage. Follow along with me at https://status.duo.com where the root cause will be posted. We apologize for this inconvenience.


OIT is investigating an issue with DUO two-factor authentication. The application appears to be timing out and not permitting access. While OIT security investigates this issue, we have temporarily removed DUO from required logins. Refer to the OIT Status page for up-to-date status posts.

Oct. 12, 2015 – Student Phishing Alert

Friday, Oct. 12 2018, many UA students received a phishing email with the from email address “fhamedwomanlon@gmail.com” with the subject title “Student Internship Opportunity”.

This email is a phishing attempt designed to steal credentials such as a myBama username or password.  If you haven’t already, please delete the email. Additionally, if you are not a DUO user, please activate your DUO account at duo.ua.edu.

If you did receive this email, and you did provide any sensitive information, please contact the IT Service Desk at 205-348-5555 oritsd@ua.edu.

 

Phishing Alert – October 3, 2018

Wednesday, Oct. 3 2018, many UA students received a phishing email with from the email address pg712031@gmail.com with the subject title “Students Opportunity”.

This email is a phishing attempt designed to steal credentials such as a myBama username or password.  If you haven’t already, please delete the email. Additionally, if you are not a DUO user, please activate your DUO account at duo.ua.edu.

If you did receive this email, and you did provide any sensitive information, please contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

Endnote X9 Now Available

Your favorite citation manager just got better! OIT is excited to provide the new EndNote X9 to students, faculty and staff at UA. This new version of EndNote includes enhanced reference-sharing capabilities and new reference types. To see a demonstration of EndNote X9, check out EndNote Training’s YouTube Channel.

EndNote is a citation management software that allows users to create customized libraries of references, and automatically create citations and bibliographies matching the requirements of the selected journal or style manual. Users can install EndNote on any personal or UA machine, and Endnote can also be accessed anywhere by using EndNote Online. To download Endnote X9, visit the OIT Software Catalog – https://oit.ua.edu/software.

Please note that effective December 2018 OIT will no longer offer Endnote X7.  Endnote X8 will continue to be available on the OIT software catalog.