Announcements

OIT Continues Testing of New Mac OS Sierra and McAfee Antivirus

Although several weeks have passed since Mac released their latest operating system, Sierra, The University of Alabama’s Office of Information Technology continues its recommendation of not updating to the OS. Sierra remains incompatible with the McAfee Antivirus Software applied to University machines. Our team of security analysts are working with Intel Security/McAfee to obtain and deploy a program to support Sierra.

We expect users to be able to perform the update within a few weeks. We appreciate your patience, and we welcome any questions to the IT Service Desk, 205-348-5555.

DDoS Attack – What you need to know.

UPDATE – 3:40pm Dyn hosted sites including Box, Twitter, Qualtrics, Netflix, PayPal and many others affected by the DDoS Attack are now functional and available. OIT has been in communication with our partners who assure that although accessibility to platforms has been affected intermittently throughout the day, all data is secure and has not been impacted. We will continue to update our UA community with any additional news if necessary. Below is a list of sites affected by the attack. 

  • ActBlue
  • Basecamp
  • Big cartel
  • Box
  • Business Insider
  • CNN
  • Cleveland.com
  • Etsy
  • Github
  • Grubhub
  • Guardian.co.uk
  • HBO Now
  • Iheart.com (iHeartRadio)
  • Imgur
  • Intercom
  • Intercom.com
  • Okta
  • PayPal
  • People.com
  • Pinterest
  • Playstation Network
  • Recode
  • Reddit
  • Seamless
  • Spotify
  • Squarespace Customer Sites
  • Starbucks rewards/gift cards
  • Storify.com
  • The Verge
  • Twillo
  • Twitter
  • Urbandictionary.com (lol)
  • Weebly
  • Wired.com
  • Wix Customer Sites
  • Yammer
  • Yelp
  • Zendesk.com
  • Zoho CRM
  • Credit Karma
  • Eventbrite
  • Netflix
  • NHL.com
  • Fox News
  • Disqus
  • Shopify
  • Soundcloud
  • Atom.io
  • Ancersty.com
  • ConstantContact
  • Indeed.com
  • New York Times
  • Weather.com
  • WSJ.com
  • time.com
  • xbox.com
  • dailynews.com
  • Wikia
  • donorschoose.org
  • Wufoo.com
  • Genonebiology.com
  • BBC
  • Elder Scrolls Online
  • Eve Online
  • PagerDuty
  • Kayak
  • youneedabudget.com
  • Speed Test
  • Freshbooks
  • Braintree
  • Blue Host
  • Qualtrics
  • SBNation
  • Salsify.com
  • Zillow.com
  • nimbleschedule.com
  • Vox.com
  • Livestream.com
  • IndieGoGo
  • Fortune
  • CNBC.com
  • FT.com
  • Survey Monkey
  • Paragon Game
  • Runescape

 


12:30pm Today, a considerable portion of American’s internet was crippled due to a distributed denial of service or DDoS Attack carried out on the servers of Dyn, a major DNS host.

It is unclear who carried out the attack; however, The University of Alabama’s Office of Information Technology is monitoring our affected sites and programs.

Dyn hosts major websites like Twitter, Box, Qualtrics, Spotify, Reddit, Etsy, Wired and PayPal. All of which are currently down. We will continue to provide updates and let you know when websites and programs are functional.

Below is an internet outage map from DownDetector to show the magnitude of the outage. Down-Detector-Outage-20161021

OIT Announces End of Bama Host Server

Beginning January 1, 2017, The Office of Information Technology will no longer support email or websites hosted on the Bama Host Server (bama.ua.edu). Bama.ua.edu email addresses will continue to work as normal, but BamaMail mailboxes and existing websites hosted on the Bama server will be unavailable.

OIT is currently working with faculty, staff and departments to transfer Bama email accounts to Exchange accounts. All websites hosted on the Bama server will be transitioned to the new service, people.ua.edu.

Faculty with existing websites on the Bama server should move their website to people.ua.edu as soon as possible. If you have any questions regarding the new people.ua.edu initiative, please visit the website people.ua.edu or contact Karen Burns in CIT-Multimedia Services at 205-348-8016.

Staff with websites on the retired Bama server should refer to their department for future web hosting services.

All remaining email and websites on the Bama server will officially be archived on January 1, 2017. The retirement of the Bama server does not affect CrimsonMail accounts or Exchange email accounts.

For any additional questions, please contact the IT Service Desk at itsd@ua.edu or 205-348-5555.

OIT Hosts MATLAB Seminar

The Office of Information Technology is excited to announce an upcoming MATLAB seminar provided by MathWorks. The seminars will be held Wednesday, Nov. 9 from 10am-12pm and from 1pm – 3pm. Both sessions will be held in North Lawn Hall 1013. The first session at 10am will detail machine learning with MATLAB, and the second session at 1pm will review parallel computing with MATLAB. 

There is no cost to attend the seminar; however, attendees must register online. 

I have attached a graphic with the event details. To learn more about the seminar, and to register please visit https://oit.ua.edu/matlab/

MatLab-Small

Phishing Attempt Titled “Tutor”

Tuesday, Oct. 11, 2016 students may have received an email with the subject “Tutor.” This email is an attempt to steal personal student information, potentially usernames and passwords. Please remember that The University of Alabama does not send out these types. If you haven’t already, please delete the email.

If you did provide any information in return to this email, please contact our IT Service Desk at 205-348-5555. Additionally, please promptly change your myBama password.

Phishing Attack Titled “Message from Human Resources”

Monday, Oct. 10, 2016 many UA employees received emails with the subject title “Message from University of Alabama – Payroll Department” OR “Message from Human Resources Service Center ” 

These emails are attempts to steal personal information as well as usernames and passwords. Please remember that The University of Alabama does not send out these types of messages, nor do we ask for social security numbers or dates of birth in this manner. If you haven’t already, please delete the email.

If you did receive the email, and you did click on the link in the email to provide your social security number or other sensitive data, please actively monitor your credit. Additionally, please promptly change your myBama password. Please contact the IT Service Desk with questions and concerns 205-348-5555 or itsd@ua.edu.

 

20161010-Phishing

OIT Continues Recommendation of Not Installing Mac OS Sierra

OIT continues its recommendation of not installing the new Mac OS, Sierra. McAfee Antivirus software has issued updates that OIT is currently testing for compatibility with the new OS.

We do recommend that NetAdmins test the operating system within their environment, and wait for further recommendation from OIT before putting the OS into production as any issues that cannot be resolved internally may require an update from Apple.

If you have any questions, please contact the IT Service Desk at 205-348-5555.

Banner Services Updates Oct. 2 & Oct. 9 – Services Unavailable 6am-10am

The Office of Information Technology will install the quarterly Oracle patch on Sunday, October 2 from 6 a.m. to 10 a.m. The following services will be unavailable during the installation period: Appworx, Astra, Banner, Crystal Report Server, Degree Works, myBama, Pinnacle, PCR360 and Sitefile. 

OIT will also be implementing a Banner Bundle upgrade on Sunday, October 9 from 6 a.m. to 10 a.m.  myBama will be available during the upgrade, but channels that connect to Banner will not be accessible, including self-service and administrative systems. 

In case of an emergency, The University of Alabama Police Department will have continuous access to Banner information during the scheduled down time.

For questions or concerns, contact the IT Service Desk at 348-5555 or itsd@ua.edu.

OIT Recommends Not Installing Mac OS Sierra

OIT recommends not installing the new Mac OS, Sierra. OIT is currently testing the OS for compatibility, and has since found that the OS is not compatible with Cannon printers or McAfee Anti Virus Software.

We recommend that NetAdmins test the operating system within their environment, and wait for further recommendation from OIT before putting the OS into production as any issues that cannot be resolved internally may require an update from Apple.  

If you have any questions, please contact the IT Service Desk at 205-348-5555.