Announcements

New Version of PrintLogic

OIT will be updating the PrinterLogic server to the newest version which will resolve a number of issues and add some functionality. End users will need to re-allow the plugin to run in their browser if they see a box asking them to login and refresh the page the next time that they access PrinterLogic to add a new printer. There should be no other changes or input required from the user.

If your users have any issues with PrinterLogic, please contact the IT Service Desk at (205) 348-5555 or itsd@ua.edu.

OIT Recommends Delaying OS X Update to El Capitan

El Capitan, the newest version of OSX, has been released by Apple. The Office of Information Technology recommends that users wait a few months before initiating this update. As with any operating system upgrade, it is possible that many applications will not immediately work. Technical issues that arise on OIT-supported workstations will be given low priority as there is not likely a prompt solution to many problems.

EndNote, NVivo, Boot Runner, and Winclone now available

Over the summer, there were a handful of new software licenses made available in addition to some specific upgrades. Please share this information in your area however you think is appropriate.

New Software

EndNote – citation managementsoftware (some similarity to RefWorks). Available on Windows and Mac. All students, faculty, staff, and retirees are eligible. Funded by University Libraries, College of Arts & Sciences, College of Engineering, Capstone College of Nursing, and Culverhouse College of Commerce & Business Administration. More information: https://oit.ua.edu/software/endnote/

NVivo – A tool designed for analyzing unstructured data using search, query and visualization tools. Available on Windows and Mac. All students, faculty, and staff are eligible. Funding provided by the School of Social Work, College of Education, College of Arts and Sciences, and University Libraries. More information: https://oit.ua.edu/software/nvivo/

Updates

ChemBioDraw Ultra – upgraded to version 15. More information: https://oit.ua.edu/software/chembiodraw-ultra-15/

JMP – upgraded to version 12. More information: https://oit.ua.edu/software/jmp-12/

For Labs

Boot Runner – manages startup control for labs, enterprises and classrooms, providing a seamless experience for users and easy management of hosts on Macs. Unlimited use on University-owned machines. Funded by the College of Arts and Sciences, University Libraries, and the Office of Disability Services. More information: https://oit.ua.edu/software/boot-runner-2/

Winclone – Winclone 5 is a complete solution for protecting your Boot Camp Windows system against data loss and a cloning solution when migrating Boot Camp to a new Mac. Unlimited use on University-owned machines. The license was funded by the College of Arts and Sciences, University Libraries, the Office of Disability Services, and AV Solutions. More information:https://oit.ua.edu/software/winclone//

Windows 10 Rollback Information

If you’ve recently upgraded to Windows 10 and would like to revert to Windows 7 or 8, you should be able to do so within thirty days of upgrading.

Before Getting Started

  • Backup important files.
  • You only have 30 days to do a rollback if you choose to do so. Windows 10 will delete the Windows.old file after 30 days.
  • Only upgrades can be reverted, clean installs can not be reversed.
  • Click any of the images below to make them larger.

Windows 10 Rollback Steps

Note: If you are not able to access your Windows Desktop, there is a second method below.

Start by opening Settings – Click Start > Settings or type Settings in the search bar and click it or press Windows key + i.

Click Update and Security.

 

Click Recovery then click Get started under Go back to Windows 7 or Windows 8/8.1 (depending on the previous version you running).

 

Here you can make multiple selections why are going back to your previous version of Windows along with additional details or you can choose just one and click Next.

 

As noted, any configurations made to Windows 10 since upgrading will be lost, so if you installed new programs or hardware drivers or made personal settings, those will be deleted.

 

Click Next.

 

Make sure you have your password ready to sign into your old version if you had been using one. Click Next.

 

The process can take a while depending on the amount data, applications and settings. Click Next.

 

Click Go Back to begin the process.

 

Windows 10 will Restart.

 

This will be your screen throughout the recovery process.

 

When the process is complete, you will be booted into your previous version of Windows environment.

If you cannot load the Windows Desktop, you can initiate a Rollback using the following method:

 

1) Log out and go to the sign in screen. 2) Hold down the shift key on your keyboard while clicking the Power button on the screen 3) Continue to hold down the shift key while clicking Restart 4) Continue to hold down the shift key until the Advanced Recovery Options menu appears

 

Click Troubleshoot.

 

Click Advanced options

 

Click Go back to the previous version of Windows.

Windows 10

On July 29th, Microsoft is releasing Windows 10 to consumers. The Office of Information Technology is strongly discouraging users from updating to Windows 10 in these first few months.

At this time, some essential products like McAfee Virus Scan are confirmed to be incompatible with the new operating system, and a number of administrative and security functions may not work until further updates are made. Using Windows 10 without proper anti-virus support may expose both your machine and others in the network to security risks.

OIT anticipates that Windows 10 is likely to be safe to use in a few months, and further communication will be made at that time.

eduroam Wireless Network Now Available

The Office of Information Technology is now providing a new wireless service called eduroam to the UA campus. Students, faculty, and staff are now able to use their myBama credentials to obtain Internet access while visiting over 250 participating institutions in the United States and hundreds more abroad. Visitors from participating institutions also have the ability to use eduroam on the UA campus. For further information, visit http://oit.ua.edu/oit/services/eduroam/.

Roaming WiFi Service eduroam Now Available for Students, Faculty and Staff

The Office of Information Technology is now providing a new wireless service called eduroam to the UA campus. Students, faculty, and staff are now able to use their myBama credentials to obtain Internet access while visiting over 250 participating institutions in the United States and hundreds more abroad. Visitors from participating institutions also have the ability to use eduroam on the UA campus. For further information, visit http://oit.ua.edu/oit/services/eduroam/.

PrinterLogic Now Being Used for Easy Printer Management

As we continue the work transitioning all network services to the new campus network, OIT is implementing a new method to administer and install network printers. We have tested a product called PrinterLogic that allows printers to be installed via direct IP and removes the need for print servers. There is a small client that will be installed on all OIT supported workstations (via group policy) that will ultimately enable the end user to find and install their own network printer, bypassing the need for a technician visit. You may notice a new icon in your system tray (a small printer with a + sign) when OIT rolls out the product in preparation for implementation.

The client rollout will not impact your current printing. When OIT is ready to move printers to the new network we will use this client to reconnect network printers. OIT will communicate and be on site for each OIT-supported area when we perform this final step.

Also, OIT would like to extend this application to all campus departments. Interested Technical support staff can submit a request to ITSD@ua.edu.