Planned Outage

myBama Patch Upgrade

The Office of Information Technology will be performing an upgrade to myBama Saturday, Sept. 14 from 6am – 8am. myBama will be unavailable during the upgrade, but channels that connect to Banner will be accessible, including self-service and administrative systems. For questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

Server Patching – July 14

OIT will install a server patch on Sunday, July 14, from 5:00 a.m. until 10:00 a.m. The following services will be unavailable during the installation period: Appworx, BITPRD, Banner, CEME, CENSUS, Crystal Report Server, Degree Works, myBama, OIRA, PCR and SiteFile. If you have any questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

Blackboard Data Center Maintenance – June 28

Friday, June 28 Blackboard will be performing data center maintenance from 1:00 a.m. until 5:00 a.m.. While they anticipate no interruption in service as a result of the work, they cannot entirely rule out brief periods of intermittent connectivity. They will make all efforts to keep service disruption, if any, within the window to a minimum.

Blackboard Data Center Maintenance – June 21

Friday, June 21 Blackboard will be performing data center maintenance from 1:00 a.m. until 5:00 a.m.. While they anticipate no interruption in service as a result of the work, they cannot entirely rule out brief periods of intermittent connectivity. They will make all efforts to keep service disruption, if any, within the window to a minimum.

myBama, Banner and Other Services Unavailable Sunday, June 23

The Office of Information Technology will install the quarterly Oracle patch on Sunday, June 23, 2019, from 5:00 a.m. until 10:00 a.m. The following services will be unavailable during the installation period: Appworx, BITPRD, Banner, CEME, CENSUS, Crystal Report Server, Degree Works, myBama, OIRA, PCR and SiteFile. If you have any questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

myBama Planned Outage

Saturday, June 1, 2019, OIT will perform a routine upgrade for myBama from 6:00 a.m. until 8:00 a.m. myBama itself will be unavailable during the upgrade; however, Blackboard Learn, DegreeWorks, and channels that connect to Banner will be available.


*Update – After the upgrade, OIT received reports of students not being able to add or drop classes in myBama. The issue occurred due to a change in settings caused by the patch upgrade. Settings were corrected and myBama was restarted.

Banner Bundle – Sunday, June 9

OIT will be implementing a Banner Bundle upgrade on Sunday, June 9, 2019 from 5:00 a.m. – 10:00 a.m.  myBama will be available during the upgrade, but channels that connect to Banner will not be accessible, including self-service and administrative systems. For questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.