Planned Outage

Kivuto Webstore Upgrade

Friday, Feb. 15, 2019 the UA Kivuto webstore will be upgraded causing it to be unavailable from 7:00 a.m. until 7:30 a.m. This will only impact new downloads of VMware’s Academic Program. The download service will resume by 7:30 a.m.

Planned VPN Outage

The Virtual Private Network (VPN) will be unavailable during a DUO two-factor authentication upgrade. The upgrade will begin Feb. 11 at 11:00 p.m. and will services will resume by Feb. 12 at 12:30 a.m. The upgrade will not cause any impact for DUO. If users experience any issue, please contact the IT Service Desk at 205-348-5555.

myBama, Banner and Other Services Unavailable Sunday, Feb. 17

The Office of Information Technology will install the quarterly Oracle patch on Sunday, Feb. 17, 2019, from 5:00 a.m. until 10:00 a.m. The following services will be unavailable during the installation period: Appworx, BITPRD, Banner, CEME, CENSUS, Crystal Report Server, Degree Works, myBama, OIRA, PCR and SiteFile. If you have any questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

Blackboard Data Center Maintenance

Blackboard and Blackboard Collaborate will be unavailable Friday, Feb. 1, 2019 from 1:00 a.m. until 5:00 a.m. Blackboard will be conducting maintenance on their data center. Users should be aware that intermittent connectivity is possible during this infrastructure maintenance window.

Banner Services Unavailable Sunday, Jan. 27 from 6:00 a.m. – 10:00 a.m.

The Office of Information Technology will be implementing a Banner Bundle upgrade on Sunday, Jan. 27, 2019 from 6:00 a.m. – 10:00 a.m.  myBama will be available during the upgrade, but channels that connect to Banner will not be accessible, including self-service and administrative systems. For questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

Banner Services Unavailable Sunday, Dec. 2 from 5 a.m. – 10 a.m.

The Office of Information Technology will be implementing a Banner Bundle upgrade on Sunday, Dec. 2, 2018 from 5:00 a.m. – 10:00 a.m.  myBama will be available during the upgrade, but channels that connect to Banner will not be accessible, including self-service and administrative systems. For questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

Banner Services Unavailable Sunday, Sept. 30 from 5:00 a.m. – 10:00 a.m.

The Office of Information Technology will be implementing a Banner Bundle upgrade on Sunday, Sept. 30, 2018 from 5:00 a.m. – 10:00 a.m.  myBama will be available during the upgrade, but channels that connect to Banner will not be accessible, including self-service and administrative systems. For questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.