Planned Outage

Banner and myBama Unavailable October 11th

The Office of Information Technology will be implementing a Banner Bundle upgrade on Sunday, October 11th from 8:00 a.m. to 1:30 p.m. Please note that this upgrade will extend slightly pass the usual maintenance window. myBama will be available during the upgrade, but channels that connect to Banner will not be accessible, including self-service and administrative systems.
In case of an emergency, The University of Alabama Police Department will have continuous access to Banner information during the scheduled down time.
For questions or concerns, contact the IT Service Desk at 348-5555 or itsd@ua.edu.

Some Web Services Unavailable Morning of Sunday, September 27th

On Sunday, September 27th from 8am to 10am, OIT will be implementing datacenter network changes that will result in a brief outage of many web-connected services including myBama, StarRez, and others. The Internet will be available during this time except on a small number of departmental workstations. Questions or concerns should be sent to the IT Service Desk at (205) 348-5555 or itsd@ua.edu.

Full Network Outage – August 2nd

OIT will implement a full network outage on August 2nd from 7 a.m. to 11 a.m. in order to replace outdated routers. Access to the Internet and other network-dependent services will be unavailable during the outage for both on-campus and off-campus users. For more information, contact the IT Service Desk at itsd@ua.edu or 348-5555.

Banner, myBama and other services unavailable during July 26 upgrade

The Office of Information Technology will upgrade an Oracle system database and install the latest patches for it on Sunday, July 26, from 8 a.m. to noon. No databases affecting applications are being updated, however, the following services will not be available during the installation period: Appworx, Astra, Banner, Degree Works, myBama, Pinnacle and Tidebytes. In case of an emergency, contact the IT Service Desk at 348-5555 or itsd@ua.edu.

July 6th, 2015: ORACLE PATCH TO BE INSTALLED JULY 12 — The Office of Information Technology will install the quarterly Oracle patch on Sunday, July 12, from 8 a.m. to noon. The following services will not be available during the installation period: Appworx, Astra, Banner, Degree Works, myBama, Pinnacle, Tidebytes. In case of an emergency, contact the IT Service Desk at 348-5555 or itsd@ua.edu.

 

June 10th, 2015- The Office of Information Technology will implement a Banner Bundle Upgrade to Production on Sunday, June 14th during the normal maintenance window. During the upgrade, myBama will be available but the channels within myBama that access Banner will not be available. For most users, these channels include the self-service and administrative systems.

In case of an emergency, The University of Alabama Police Department will have continuous access to Banner information during the scheduled down time.

If additional emergency access is needed, contact the IT Service Desk at 348-5555 or itsd@ua.edu.

May 19th, 2015- On Saturday, May 30, the myBama portal will be down for systems work from 8AM to 12PM. If you have any issues after noon on Saturday, please contact the IT Service Desk at ITSD@ua.edu.