Planned Outage

Banner Bundle – Sunday, April 19

OIT will be implementing a Banner Bundle upgrade on Sunday, April 19 from 4:00 a.m. – 10:00 a.m.  myBama will be available during the upgrade, but channels that connect to Banner will not be accessible, including self-service and administrative systems. For questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

OIT to Perform Wireless Upgrades

Tuesday, April 7, Wednesday, April 8 and Thursday April 9, OIT will be performing wireless network upgrades at 6am. Buildings across campus may experience a disconnection in wireless internet service from 6am – 8am. All connectivity will resume by 8am. This maintenance will not impact wired internet connections or phone service.

Kace Upgrade – Jan. 31

Beginning Friday, Jan. 31 at 12pm OIT will be performing a Kace upgrade. The upgrade is expected to last through the weekend.

During the upgrade, customers will not be able to view the status of their ticket in myBama. The IT Service Desk will be triaging tickets directly from the IT Service Desk email account, so requests emailed into the Service Desk will be received and triaged appropriately.  

Oracle Patch – Jan. 26

OIT will install the quarterly Oracle patch on Sunday, Jan. 26, from 5:00 a.m. until 10:00 a.m. The following services will be unavailable during the installation period: Appworx, BITPRD, Banner, CEME, CENSUS, Crystal Report Server, Degree Works, myBama, OIRA, PCR360 and SiteFile. If you have any questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

Banner Bundle – Sunday, Nov. 24

OIT will be implementing a Banner Bundle upgrade on Sunday, Nov. 24, 2019 from 6:00 a.m. – 10:00 a.m.  myBama will be available during the upgrade, but channels that connect to Banner will not be accessible, including self-service and administrative systems. For questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

myBama, Banner and Other Services Unavailable Sunday, Oct. 27

OIT will install the quarterly Oracle patch on Sunday, Oct. 27, from 5:00 a.m. until 10:00 a.m. The following services will be unavailable during the installation period: Appworx, BITPRD, Banner, CEME, CENSUS, Crystal Report Server, Degree Works, myBama, OIRA, PCR360 and SiteFile. If you have any questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

Banner Bundle – Sunday Oct. 6

OIT will be implementing a Banner Bundle upgrade on Sunday, October 6, 2019 from 4:00 a.m. – 10:00 a.m.  myBama will be available during the upgrade, but channels that connect to Banner will not be accessible, including self-service and administrative systems. For questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.