From new employee orientation to retirement, the Office of Information Technology is here to help you every step of the way. Review a few of our services below, and contact our IT Service Desk for immediate help.


New Employees

A few things you should know about technology at UA.


Current Employees

We are here to help. Check out our free software downloads and tech support.


Past Employees & Retirees

The perks continue even after you retire.
Can we get a Roll Tide?

Learn More

Need tech help?

Call the IT Service Desk at 205-348-5555 or 877-340-4437 after hours.

UA Box

Take advantage of UA Box, our free and unlimited cloud storage system available to UA faculty and staff. Simply visit, enter your myBama username and password, and you’re in. Easily sync and access files anywhere, anytime from any device – desktop, laptop, tablet or smartphone.

Wifi Tips & Tricks

Eduroam is our secure, encrypted wifi network. We require your email address and password to log on.

Change Your Password
If you have not updated your password in the last 90 days, we’ll ask you to change your password in order to get connected.

Turn wireless off & back on.
This will reset your connection, and reconnect you to the nearest wireless access point.

All devices are not created equal
Certain devices like smart tvs and wireless printers may require a wired connection.

We have over 6,000 wifi access points.
And we’re constantly adding more!

Got a poor connection?
We want to know about it. Call our IT Service Desk with the details.

Keep your myBama and Webmail account safe by utilizing DUO.

DUO is UA’s two-factor authentication system. DUO uses an “Approve” or “Deny” process that utilizes cellphones, landlines, and smartphone apps. By activating DUO Two-Factor Authentication, you can protect your myBama credentials, and make sure no one else can access your accounts, even if your password has been compromised. Get started with DUO today.