Tegrity

Tegrity has been having issues across the country and remains mostly inoperable here at UA. Tegrity’s support team is continuing to work on this issue.

If you have any questions, please contact frc@ua.edu for further information. We recognize the difficulties this issue is causing for UA faculty and students, and we are actively monitoring the situation.

Phishing Attack – August 24

There is a wide spread phishing/scam attempt by someone impersonating the IT Service Desk and using a Crimson email address. You can view the email below.

The University of Alabama will never ask for this sort of information. Please delete this message if you have received it. If you have replied to this message, please change your myBama password as soon as possible. Contact the IT Service Desk at (205) 348-5555 or itsd@ua.edu if you have any questions.

From: The University of Alabama <myBamaUsername@crimson.ua.edu>
Date: Sunday, August 23, 2015
Subject: The University of Alabama IT Service Desk
To:

Dear crimson mail user,
We have detected an unusual signing in of your email account from a
different location and   messages that trigger our spam folder so we
are verifying all The University of Alabama email address to carry out
a spam arrest quarantine programme on our database. To enable us carry
out this service within 24 hours, you are to provide these
information:
Full Name:-
Email:-
Password:-
Confirm Password:-
Phone Number:-

Note: The University of Alabama IT Service Desk will suspend all email
account who did not perform this exercise as it will be seen and taken
as an   illegal email account.

Signed,
The University of Alabama IT Service Desk
Copyright © 2015 The University of Alabama | Tuscaloosa, AL 35487

Windows 10 Rollback Information

If you’ve recently upgraded to Windows 10 and would like to revert to Windows 7 or 8, you should be able to do so within thirty days of upgrading.

Before Getting Started

  • Backup important files.
  • You only have 30 days to do a rollback if you choose to do so. Windows 10 will delete the Windows.old file after 30 days.
  • Only upgrades can be reverted, clean installs can not be reversed.
  • Click any of the images below to make them larger.

Windows 10 Rollback Steps

Note: If you are not able to access your Windows Desktop, there is a second method below.

Start by opening Settings – Click Start > Settings or type Settings in the search bar and click it or press Windows key + i.

Click Update and Security.

 

Click Recovery then click Get started under Go back to Windows 7 or Windows 8/8.1 (depending on the previous version you running).

 

Here you can make multiple selections why are going back to your previous version of Windows along with additional details or you can choose just one and click Next.

 

As noted, any configurations made to Windows 10 since upgrading will be lost, so if you installed new programs or hardware drivers or made personal settings, those will be deleted.

 

Click Next.

 

Make sure you have your password ready to sign into your old version if you had been using one. Click Next.

 

The process can take a while depending on the amount data, applications and settings. Click Next.

 

Click Go Back to begin the process.

 

Windows 10 will Restart.

 

This will be your screen throughout the recovery process.

 

When the process is complete, you will be booted into your previous version of Windows environment.

If you cannot load the Windows Desktop, you can initiate a Rollback using the following method:

 

1) Log out and go to the sign in screen. 2) Hold down the shift key on your keyboard while clicking the Power button on the screen 3) Continue to hold down the shift key while clicking Restart 4) Continue to hold down the shift key until the Advanced Recovery Options menu appears

 

Click Troubleshoot.

 

Click Advanced options

 

Click Go back to the previous version of Windows.

Windows 10

On July 29th, Microsoft is releasing Windows 10 to consumers. The Office of Information Technology is strongly discouraging users from updating to Windows 10 in these first few months.

At this time, some essential products like McAfee Virus Scan are confirmed to be incompatible with the new operating system, and a number of administrative and security functions may not work until further updates are made. Using Windows 10 without proper anti-virus support may expose both your machine and others in the network to security risks.

OIT anticipates that Windows 10 is likely to be safe to use in a few months, and further communication will be made at that time.

Full Network Outage – August 2nd

OIT will implement a full network outage on August 2nd from 7 a.m. to 11 a.m. in order to replace outdated routers. Access to the Internet and other network-dependent services will be unavailable during the outage for both on-campus and off-campus users. For more information, contact the IT Service Desk at itsd@ua.edu or 348-5555.

Banner, myBama and other services unavailable during July 26 upgrade

The Office of Information Technology will upgrade an Oracle system database and install the latest patches for it on Sunday, July 26, from 8 a.m. to noon. No databases affecting applications are being updated, however, the following services will not be available during the installation period: Appworx, Astra, Banner, Degree Works, myBama, Pinnacle and Tidebytes. In case of an emergency, contact the IT Service Desk at 348-5555 or itsd@ua.edu.

eduroam Wireless Network Now Available

The Office of Information Technology is now providing a new wireless service called eduroam to the UA campus. Students, faculty, and staff are now able to use their myBama credentials to obtain Internet access while visiting over 250 participating institutions in the United States and hundreds more abroad. Visitors from participating institutions also have the ability to use eduroam on the UA campus. For further information, visit http://oit.ua.edu/oit/services/eduroam/.

EndNote Now Available

EndNote is a reference manager that enables users to find, store, and share references as well as create bibliographies and research-rich documents. EndNote integrates with Microsoft Office products and works on both PC, Mac, and web browsers. EndNote is completely free to use for students, faculty and staff of UA. For more information and instructions on how to obtain the software, visit the EndNote page.

Roaming WiFi Service eduroam Now Available for Students, Faculty and Staff

The Office of Information Technology is now providing a new wireless service called eduroam to the UA campus. Students, faculty, and staff are now able to use their myBama credentials to obtain Internet access while visiting over 250 participating institutions in the United States and hundreds more abroad. Visitors from participating institutions also have the ability to use eduroam on the UA campus. For further information, visit http://oit.ua.edu/oit/services/eduroam/.