Wireless internet is available in all residence halls.
Eduroam is the primary network for students at UA. Students can connect to eduroam with their crimson email address and myBama password. Laptops, smartphones and tablets should connect to eduroam.
The PSK network provides internet service to gaming, streaming and media devices that do not support enterprise encrypted networks such as Eduroam. To connect a device to PSK, first select UA-WPA-PSK as the network from your device. You will then be prompted for a password. To obtain the password, visit the Tech Tab on myBama. We store this password on the Tech Tab of myBama so that only UA community members can utilize the network.
When connecting to PSK with the given password, the network will automatically detect the device type. If you are prompted with a web page requesting a second login, students should fill in your myBama username and password. After successful authentication, you will receive a green checkbox indicating your successful connection to the network. If you experience any issues please contact the IT Service Desk at 205-348-5555 with your IP address and device type.
Visit our main wifi page for instructions on how to get connected. To make the most of the internet available in your residence hall, please follow the tips below.
Do not use personal wireless routers or hotspots.
Personal routers and hotspots cloud the network and cause interference with the UA network. By using a personal router or hotspot, you interfere with others’ connections, not just your own.
Disable the network created by wireless printers.
Similar to a hotspot, wireless printers can cause interference and cloud the network. Disable your printer’s “Direct Print” feature, and connect your printer to your computer with a USB cable. UA Libraries have printers available for students if you prefer not to bring a printer to campus.
Remember that other devices can interfere with the wireless network.
Microwaves, gaming consoles, and bluetooth connections can all interfere with the UA network. If you experience issues with the UA network, try disabling or physically moving these devices and then restarting your connection.
Gaming systems, TVs, and other media devices may connect through PSK.
Some consumer-focused products are not compatible with enterprise-level secured networks like eduroam. Follow the instructions above to connect to UA-WPA-PSK. Because of the large number of device types and products, OIT cannot provide support service to each internet-connected device on campus.
Contact us for help!
If you’ve followed the tips above, and you are still experiencing connection issues, give us a call at 205-348-5555! Our team is happy to serve you.