Housing & Residential Communities Internet Services
Wireless internet is available in all on-campus residence halls.
We understand that in a residence hall you may have several devices that you want to connect to the UA wireless network. Most devices should be able to connect to the eduroam with your crimson email address and password. Visit our main wifi page for instructions on getting connected. Additional devices, such as gaming systems, smart TVs and printers may work best with a wired connection or through our PSK network. To make the most of the internet available in your residence hall, please follow the tips below.
Do not use personal wireless routers or hotspots.
Personal routers and hotspots cloud the network and cause interference with the UA network. By using a personal router or hotspot, you interfere with others’ connections, not just your own.
Disable the network created by wireless printers.
Similar to a hotspot, wireless printers can cause interference and cloud the network. Disable your printer’s “Direct Print” feature, and connect your printer to your computer with a USB cable. UA Libraries have printers available for students if you prefer not to bring a printer to campus.
Remember that other devices can interfere with the wireless network.
Microwaves, gaming consoles, and bluetooth connections can all interfere with the UA network. If you experience issues with the UA network, try disabling or physically moving these devices and then restarting your connection.
When possible, use a wired connection.
To ensure a solid connection, use a wired connection with an Ethernet cable. Ethernet cables are available for less than $10 at most major retailers.
Gaming systems, TVs, and other streaming devices can connect through PSK.
Some consumer-focused products are not compatible with enterprise-level secured networks like eduroam. You can contact our service desk, and we can register the device to connect to the UA-WPA-PSK network.
Contact us for help!
If you’ve followed the tips above, and you are still experiencing connection issues, give us a call at 205-348-5555! Our team is happy to serve you.