Connect to the Virtual Private Network (VPN) to access UA resources while away from campus.
All remote desktop access (RDP) from off-campus requires a VPN connection. On campus, RDP connections generally do not require a VPN unless regulatory compliance such as the Payment Card Industry (PCI) or other University policy states otherwise.
Accessing the VPN
Accessing the UA VPN requires use of the Cisco AnyConnect application which can be found in the Tech tab of myBama. Use one of the guides below for further instruction.
Cisco AnyConnect is compatible with Windows XP-SP3 and above, Linux, and Mac OS 10.7 and above. It is also available from the App Store for Android, iPhone, and iPad.
DUO & VPN
DUO is required to access the campus VPN. This includes UA students, faculty and staff; anyone using VPN. Activate your DUO account today! When you activate DUO, it will be applied to all DUO-enabled systems. Meaning DUO will be activated not only for VPN access, but also for your myBama access.
When you connect to the campus VPN, you will be prompted for your username, password and second password. In the second password field, you can enter the word “push” to receive a push notification to your smartphone, you can enter “phone” to receive a phone call, or you can enter a passcode. Additional instructions for using DUO with VPN is available above under your operating system.
Courses Requiring VPN Access
Courses can be “VPN Enabled” in Banner by departmental or college staff, granting VPN access to all students enrolled in that course.
Who Can Access the VPN?
Students enrolled in a non-VPN Enabled course will need to have a faculty member or department head send a request to the IT Service Desk. Additionally, students needing VPN for research also requires approval from a faculty member or department head. Access will be approved from July 1 of the current year until June 30 of the following year. Approval requests should be emailed to the IT Service Desk.
Faculty and Staff
Access to the VPN is provided to all faculty and staff automatically. Most users will connect to the Campus VPN; however, check with your IT support team, or the IT Service Desk to determine the appropriate network.
Access to the VPN requires Dean approval six months after separation from the University. The Dean may provide a written explanation for the need for VPN access to the IT Service Desk, ATTN: Felita Winn. Access to VPN will begin July 1 of the current year, and last until June 30 of the following year, regardless of when the access is requested. The same process must be completed each year to renew access.
Access to the VPN requires Human Resources approval. The retiree may contact Human Resources for additional information.
Vendors and Contractors
IT representatives need to request VPN access for any non-UA employees through our VPN Request Form. Please be sure to include the specific server access that is needed, including DR access if necessary. OIT will assign the account name based on the company/individual name. A link to download the VPN client will be sent to the requestor. Access to VPN will begin July 1 of the current year, and last until June 30 of the following year, regardless of when the access is requested. The same process must be completed each year to renew access.