Connect to the Virtual Private Network (VPN) to access critical UA resources while away from campus.
VPN is required for accessing critical applications on campus because it creates a secure pathway back to the UA campus network. All remote desktop access (RDP) from off-campus requires a VPN connection. On campus, RDP connections generally do not require a VPN unless regulatory compliance such as the Payment Card Industry (PCI) or other University policy states otherwise. The VPN is only required to access certain applications, it is not needed for access to Banner, O365, Webmail, Box or other common work tools.
Accessing the VPN
Accessing the UA VPN requires use of the Cisco AnyConnect application which can be found in the Tech tab of myBama. Use one of the guides below for further instruction. Upgrade to the latest version of the software for your operating system to ensure the best experience.
Remember to disconnect from the UA VPN when you are done with your session, this will free up your session for another user.
Due to unprecedented traffic, OIT has implemented a second VPN for The University of Alabama. This environment has been merged in with UAVPN. When connecting to VPN, users can type in UAVPN or UAVPN2. They will direct to the same location.
DUO & VPN
DUO is required to access the campus VPN. This includes UA students, faculty and staff; anyone using VPN. Activate your DUO account today! When you activate DUO, it will be applied to all DUO-enabled systems. Meaning DUO will be activated not only for VPN access, but also for your myBama access.
When you connect to the campus VPN, you will be prompted for your username, password and second password. In the second password field, you can enter the word “push” to receive a push notification to your smartphone, you can enter “phone” to receive a phone call, or you can enter a passcode. The passcode option is considered the fastest option for connecting to VPN. On your DUO mobile app, click the Capstone A to retrieve a passcode.
Additional instructions for using DUO with VPN is available above under each operating system.
Courses Requiring VPN Access
Courses can be “VPN Enabled” in Banner by departmental or college staff, granting VPN access to all students enrolled in that course.
Who Can Access the VPN?
Students who are not enrolled in a non-VPN enabled course but need VPN access must have a faculty member or department head submit the VPN request form on the student’s behalf. Students in UA-funded research positions are automatically assigned VPN access. Student access to VPN is assigned on a semester basis. Access terms: Jan. 4-May 30, May 31-Aug. 14, Aug. 15-Jan. 3.
Faculty and Staff
Access to the VPN is provided to all faculty and staff automatically. Most users will connect to the Campus VPN; however, check with your IT support team, or the IT Service Desk to determine the appropriate network.
Faculty Retirees and Faculty Emeritus who need VPN access requires approval from the dean or school from which the user retired. The department must submit the VPN request form to request access. Access is limited to one year.
Please note that faculty retirees/emeritus will automatically have VPN access for 6 months after the end date of their last assignment. Additional VPN access time beyond the 6 months will need to be requested through the VPN request form.
Access to the VPN requires Human Resources approval. The retiree may contact Human Resources for additional information.
Vendors and Contractors
IT representatives need to request VPN access for any non-UA employees through our VPN Request Form. Please be sure to include the specific server access that is needed, including DR access if necessary. OIT will assign the account name based on the company/individual name. A link to download the VPN client will be sent to the requestor. Access to VPN will begin July 1 of the current year, and last until June 30 of the following year, regardless of when the access is requested. The same process must be completed each year to renew access.