GOT A TECHNICAL PROBLEM?

Get in touch with the IT Service Desk at (205) 348-5555 or itsd@ua.edu

TECHNOLOGY SERVICES

Accounts and ID Management

Includes information about myBama and other accounts.

Help and User Services

Includes information on where to get help with technical problems.

Research

Includes research data management, high-speed computing, and Internet2 resources.

Telecommunications

Includes voice over IP (VoIP), traditional phones, and voicemail.

Departmental Support

Includes computer repair and maintainence in addition to printer support.

Instructional Technology

The Center for Instructional Technology provides an umbrella of related instructional technology tools and services.

Security

Includes information on current security alerts and how to protect your information.

Email and Collaboration

Includes student and faculty/staff email instructions in addition to collaboration tools.

Internet and Networking

Includes WiFi (UA-WPA2), VPN, and ResNet information and instructions.

Software and Licensing

Includes software catalog and information on software licensing.

Systems and Infrastructure

Includes application and database hosting, data storage and backup, and server hosting.

IT for Students

Learn more about IT services specifically for students at The University of Alabama.

IT for Faculty and Staff

Learn more about IT services specifically for faculty and staff at The University of Alabama.

News and Announcements

Qualtrics – New Platform, New Look

March 22, 2016

Qualtrics users might have received an email directly from Qualtrics about “The New Qualtrics Insight Platform” (see the end of this post... Read More

Changes to IT Maintenance Window
February 10, 2016

Printer “Spam” and Printer Logic
February 4, 2016

Windows 10 (update)
February 1, 2016

Outages

myBama, Banner, and Services Unavailable April 24

April 15, 2016

The Office of Information Technology will be installing the quarterly Oracle patch on Sunday, Apr. 24, from 6 a.m. until 10 a.m. The following service... Read More

Banner Unavailable on Sunday, April 17
April 14, 2016

myBama and Other Services Unavailable March 26
March 23, 2016

Wireless Issues
March 8, 2016

Security Alerts

Badlock Bug

April 12, 2016

A crucial security bug was revealed today involving Samba and Windows called the “Badlock Bug.” Security vulnerabilities of this bug can be mostly... Read More

Phishing Attempt: “WARNING! Authenticate Your Outlook Web Application
April 1, 2016

Phishing Attempt: Job Opportunities
January 12, 2016

Phishing Attack: “Library Services”
January 8, 2016