GOT A TECHNICAL PROBLEM?

Get in touch with the IT Service Desk at (205) 348-5555 or itsd@ua.edu

TECHNOLOGY SERVICES

Accounts and ID Management

Includes information about myBama and other accounts.

Help and User Services

Includes information on where to get help with technical problems.

Research

Includes research data management, high-speed computing, and Internet2 resources.

Telecommunications

Includes voice over IP (VoIP), traditional phones, and voicemail.

Departmental Support

Includes computer repair and maintainence in addition to printer support.

Instructional Technology

The Center for Instructional Technology provides an umbrella of related instructional technology tools and services.

Security

Includes information on current security alerts and how to protect your information.

Email and Collaboration

Includes student and faculty/staff email instructions in addition to collaboration tools.

Internet and Networking

Includes WiFi (UA-WPA2), VPN, and ResNet information and instructions.

Software and Licensing

Includes software catalog and information on software licensing.

Systems and Infrastructure

Includes application and database hosting, data storage and backup, and server hosting.

IT for Students

Learn more about IT services specifically for students at The University of Alabama.

IT for Faculty and Staff

Learn more about IT services specifically for faculty and staff at The University of Alabama.

News and Announcements

SAS and JMP Renewal

June 13, 2016

Licenses for SAS and JMP (Teaching and Research) expire on 6/30/2016. Users of these programs will need to download the latest SID file to extend the ... Read More

SPSS 24 Licensing Bug
May 20, 2016

Qualtrics – New Platform, New Look
March 22, 2016

Changes to IT Maintenance Window
February 10, 2016

Outages

Disaster Recovery Exercise May 15 – 22

May 6, 2016

The University of Alabama has an off-campus, disaster-recovery data center in a secure facility in Atlanta. On May 15th, the Office of Information Tec... Read More

myBama, Banner, and Services Unavailable April 24
April 15, 2016

Banner Unavailable on Sunday, April 17
April 14, 2016

myBama and Other Services Unavailable March 26
March 23, 2016

Security Alerts

Extortion Email Schemes

June 7, 2016

The FBI has released a public service announcement regarding extortion attempts via email. From the PSA: The recipients are told that personal informa... Read More

Phishing Email: “IT DESK”
May 17, 2016

Phishing Attack Titled “RE: PASSWORD MANAGER”
May 12, 2016

Badlock Bug
April 12, 2016