OIT

Software Licensing Feature

Software Licensing

Information about enterprise level program and application software for research, education, and campus administration use.
IT Service Desk

IT Service Desk

Formerly known as the HelpDesk, the IT Service Desk is OIT’s single point of contact for all IT issues across campus.
Information Security Feature

Information Security

Our mission is to protect UA’s information assets and promote cybersafety.

Technology News

UA to Host Technology Leadership Conference for Students

April 25, 2012 – The University of Alabama will host the 33rd Annual Alabama Technology Student Association State Conference involving competition for middle and high-school students Tuesday and Wednesday, May... Read More

Microsoft Tech Support Phone Social Engineer Attempt

April 19, 2012 – ISSUE: OIT received a question concerning an old fashion phone social engineering attempt. Social engineering is an old technique that usually involved a phone call to... Read More

New Mac Trojan Discovered

April 16, 2012 – A new Mac trojan has be detected called SabPub. It looks like it is spreading through Word documents and Java. For more information , please visit:... Read More

CIO Blog

OIT Continuity of Operations

A Bottom-Up Approach to Weathering the Worst The events of April, 27th, 2011 left an indelible mark on most of us. While the city of Tuscaloosa suffered terribly along with so... Read More

Emerging Technologies Make Learning Easier

From generation to generation, parents feel compelled to tell the rising youth personal reflections from their old school days. These struggles, whether embellished or endured, often involve comments like, “Back... Read More

Cyber Security Awareness Month in Full Swing

October marks the 8th Annual Cyber Security Awareness Month founded by the Department of Homeland Security, National Cyber Security Alliance, and Multi-State Information Sharing and Analysis Center. This will be... Read More

Routine Maintenance

OIT performs routine maintenance on servers and systems every Sunday from 8 a.m. to noon. Many IT services may be offline intermittently during this time. Network access and computing resources availability (Banner, E-Learning, Exchange server, etc.) may also be affected. Since this is a low-usage period, fewer UA customers will be impacted. For questions, contact the IT Service Desk at (205) 348-5555 or itsd@ua.edu.

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.

Software Licensing Feature

Software Licensing

IT Service Desk