Services Provided by the Office of Information Technology

OIT provides a number of services for students, faculty, and staff of The University of Alabama. Scroll down or click any one of the boxes below for more information about service areas.

Help and User Services

Includes information about myBama and other accounts.

Instructional Technology

Includes computer repair and maintainence in addition to printer support.

Internet and Networking

Includes student and faculty/staff email instructions in addition to collaboration tools.

Project Management

Includes information about myBama and other accounts.


Includes computer repair and maintainence in addition to printer support.


Your information is valuable, and someone’s always after it. Be safe online with tips and tools from OIT.


The University provides a number of software products for little or no cost to students, faculty, and staff.

Systems and Infrastructure

OIT maintains a large, modern data center in which many servers, applications, and databases are hosted.


With both phone and voicemail services, OIT provides faculty and staff with the right tools for telecommunication.

To be successful at The University of Alabama, you’ll need access to a variety of technical tools. Your myBama ID and password are essential to utilizing email, registering for classes, and connecting to WiFi.


Hub for UA students and employees.

Crimson Mail

Email by Google for students at UA.


Email for faculty and staff at UA.
Forgot Your Password?
Most UA services use your myBama credentials to login, and changing your myBama password will change the password for all of those services.
Recover Your myBama Password

In addition to user support, OIT provides fee-based services to University departments for hardware, software, and printer support.

Desktop and Laptop Support Services

OIT provides fee-based services to University departments for hardware, software, and printer support.

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Printer Networking

OIT mantains PrinterLogic, a product that allows printers to be installed via direct IP and removes the need for print servers.

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Students, faculty, and staff have access to email and other collaboration tools. Learn more about these tools and how to access them.

Crimson Mail

Students have access to Crimson Mail, a Google-supported email system that works like Gmail.

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Most UA faculty and staff email via Exchange, which also powers calendars, contacts, to-do lists, and more.

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Unlimited cloud storage service provided for free to students, faculty, and staff.

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Mailing lists appropriate for use by organizations, classes, departments, committees.

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A Microsoft Sharepoint service for team collaboration and communication.

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Having technical problems, issues, or just need a question answered? Find information about getting things done with OIT and related departments.

IT Service Desk

The IT Service Desk is the support desk for all OIT-related services including computer hardware/software, networking and internet, printers, user accounts and email.

More about the IT Service Desk

Campus Computer Lab Directory

Computer labs are scattered across The University's campus, but you can find a directory of them here.

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The Center for Instructional Technology provides an umbrella of related instructional technology tools and services.

Visit the CIT website

OIT provides Internet access and networking services to the UA campus. Learn more about how to connect and use the network.

UA-WPA2 Wireless

UA-WPA2 is the primary wireless network for students, faculty, and staff at The University.

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The Virtual Private Network allows you to access resources at home as though you were on campus.

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Resnet is the high-speed wired connection for on-campus residence halls.

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Use your myBama credentials to access resources while visiting other institutions.

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The Office of Information Technology (OIT) Project Management Office provides a unified methodology standard for managing a project at The University of Alabama.

Go to the Project Management page

OIT supports UA research projects and initiatives and individual researchers through technology platforms, tools, and services.

High Performance Computing

OIT operates UAHPC, an 84-node, 1400 core cluster with around 21.8 Teraflops of sustainted performance.

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Research Data Management Plans

Find tools to facilitate the development of appropriate research data management plans for research grant proposals.

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The Security Team at UA is dedicated to student and organizational information safe.

Go to the Security page

The University of Alabama has a number of free or low-cost software options for students, faculty, staff, and UA departments. In addition, OIT works with University academic and administrative departments to provide campus-wide and volume licensing agreements for commonly used software programs and applications.

Go to the software catalog

OIT maintains a large, modern data center in which many servers, applications, and databases are hosted.

Application Hosting

OIT hosts servers, databases, and storage for campus departments and their applications.

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Data Storage

OIT offers data storage and backup services for departments and groups on campus.

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Server Hosting

OIT's data center is a large, multi-row data center with modern servers and networking equipment.

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OIT maintains the information for the primary UA directory. It's publicly accessible on the UA home page.

Visit the directory

Telecommunications provides access to telephone services, including VoIP and TDM phones and digital voicemail.

More information on Telecommunications