Duo Mobile Launching App Update

Beginning this month, Duo will be rolling out an updated version of the Duo Mobile app! Once the app is updated, users will notice a new, clean design. Push notifications, passcodes and phone calls will continue to work as usual, the update is only a design change. Duo’s biggest change will be swapping the position of the green “Approve” and red “Deny” buttons.


duo mobile on iOS


What is changing?

  • The position of the Approve/Deny buttons will change so that Approve is on the right, a “thumb-friendly” location.
  • Duo is improving the accessibility of the app, including adding a landscape view, variable font sizes, and improved color contrast.
  • The new app provides clear guidance on restoring accounts if you get a new device.
  • Duo is making it easier to find and manage your accounts with a simpler interface.

What is not changing?

The core functionality of Duo Mobile is not changing. You will continue to be able to:

  • Receive a Duo Push.
  • Use passcodes, which don’t require an internet connection.
  • Add, edit, reorder, and remove accounts.
  • Backup and restore accounts.
  • Use dark mode.
  • And anything else you can do in the current version of the app.

When the redesigned Duo Mobile launches, will I need to do anything?

It depends. If you have enabled automatic app updates on your device, Duo Mobile will update automatically. You can also manually update Duo Mobile on your device.

Will I need to restore my accounts or settings once Duo Mobile is updated?

No. All of your protected accounts will be automatically present in Duo Mobile after the update. You do not need to re-add anything. In addition, all of your existing settings, such as settings for Duo Restore for third-party accounts such as Instagram or Facebook, will also carry over automatically.

Banner Upgrade – Oct. 10

OIT will be implementing a Banner bundle upgrade on Sunday, Oct. 10 from 4:00 a.m. – 9:00 a.m.  myBama will be available during the upgrade, but channels that connect to Banner will not be accessible, including self-service and administrative systems. For questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

Cybersecurity Town Hall Event

Join the OIT Security Team Wednesday, Oct. 20 at 2pm for a virtual Town Hall Meeting.

Ransomware is a term you’ve seen a lot in the news lately, but do you know how to protect yourself, your computer and your sensitive information from a ransomware attack? Join the OIT Security Team Wednesday, Oct. 20 at 2pm for a virtual Town Hall Meeting to ask questions of the team and learn how to be cyber secure.

UA CISO Ashley Ewing will provide a brief presentation on cybersecurity practices at UA and offer tips on how you can protect sensitive information. The team will then answer questions from the audience! Email meg@ua.edu to submit a question to the team in advance! More information about the event is available on the UA Events Calendar.

The Town Hall will be held on Microsoft Teams.

cybersecurity town hall

September 2021 Software Spotlight – Adobe Creative Cloud

This month’s software spotlight is Adobe Creative Cloud! creative cloud

Earlier this month we hosted Adobe Day which featured UA students, faculty and staff showcasing their use of Adobe tools. Adobe is often thought of as a tool for “creatives” and while that may be true, Adobe offers many tools that we can all use to enhance work.

Adobe Spark is one of our favorite tools to use instead of a PowerPoint presentation, Adobe Premiere Rush is a great tool for basic video creation/editing, and Adobe Spark Mobile can be used to create animated images for social media. Good news – we have upcoming trainings on all of these tools! Check out our OIT Events Calendar for details.

Visit the OIT software catalog to learn more about Adobe Creative Cloud. Plus, join the Adobe Creatives Microsoft Team to join a community of Creative Cloud users.

Update Apple Products and Google Chrome

Apple Updates

Apple has released security updates for a zero-day vulnerability that affects all iPhones, iPads, Macs and Apple Watches. Users are urged to update operating systems as soon as possible. More information about the vulnerability and update is available through various news sources, including Tech Crunch.

Google Chrome Updates

Additionally, Google Chrome has released updates to combat a vulnerability. Please update Google Chrome browsers as soon as possible. More information about the vulnerability and update is available through various news sources, including Forbes.

August 2021 Software Spotlight – LastPass

LastPassOne of our favorites in OIT is LastPass. LastPass is a secure password management tool that can create and store passwords in an encrypted environment. LastPass is available as a browser tool and a mobile device app. Get to know LastPass through their YouTube channel.

Bonus! Recently LastPass rolled out a “Family as a Benefit” perk that allows LastPass users to share the service with up to 5 friends and family members.

Learn more about LastPass in the OIT Software Catalog and start using it today!

Adobe Day – Sept. 17

Make plans to attend Adobe Day, Friday, Sept. 17 in Gorgas Library. We’ll feature guest presenters and panelists who share how they use Adobe Creative Cloud software.

At Adobe Day 2021, we’ll dive into new Adobe offerings that utilize some of the most exciting trends in emerging technology: interactive design, on-the-go video storytelling, and more. As a reminder, Adobe Creative Cloud is available to all UA students, faculty and staff. This event is designed to spur creativity and encourage the use of Adobe Creative Cloud software across campus. We hope you’ll join us!

Learn more at adobe.ua.edu.

Adobe Day

Audio/Visual Solutions Implements Record Number of Classroom Technology Upgrades

While many students and faculty depart campus for the summer, the teams in the Office of Information Technology are busier than ever. The Office of Information Technology’s Audio/Visual Solutions (AVS) team was hard at work this summer upgrading technology in a record-breaking number of classrooms and meeting spaces.

In a typical summer, AVS upgrades 12 classrooms. This summer they upgraded a total of 38 spaces with audio/visual equipment including 25 classrooms, 4 conference rooms and 9 additional spaces.

“We strive to provide cutting-edge technology and tools to create a modern learning environment,” said Greg McDonald, manager of AVS. “We want to compliment traditional learning with tech-based solutions.”

The AVS team works to create flexible spaces that foster a collaborative environment and maximize communication.

“When designing modern classrooms, we’re thinking about instructors first,” said Josh Adams, assistant manager of AVS. “Their needs are always at the forefront of our discussion and continue to be a driving factor in the functionality, layout and the hardware and software provided in classrooms.”

Instructors can look forward to new, user-friendly technology in several classrooms on campus. The AVS team upgraded one classroom in each of the following halls: BB Comer, Capital Hall, Gorgas Library and the Old Capstone Medical Building. Upgrades were completed in two classrooms in Farrah Hall, Garland Hall, Gordon Palmer Hall and SERC, three in Rowand Johnson, four in Reese Phifer and six in Graves Hall for a total of 25 classrooms.

The COVID-19 pandemic had a role to play in the selection of certain upgraded equipment in a few classrooms.

“The pandemic influenced the technology upgraded in some spaces such as cameras, web cameras and in-ceiling microphones in classrooms,” said McDonald. “Where possible, these tools help provide a more seamless learning experience for students.”

AVS strives to enable real-time classroom participation through hardware and software in classrooms equipped with tools for interactive video conferencing. In classrooms with this equipment, students and instructors can look forward to interactive and largely automated technology that provides almost immediate feedback.

A few equipment highlights include new technology that promotes interaction from smartphones and laptops, improved audio for lecture capture, larger desktop monitors with annotation capabilities, height adjustable podiums, as well as projector improvements for a high-resolution viewing experience. In Reese Phifer Hall, AVS was able to implement new pan/tilt/zoom (PTZ) cameras in some rooms capable of capturing both instructor and audience participation.

“This technology provides students with interactive resources during and after lectures through Panapto, promoting engagement and keeping them connected to the course material,” said Adams. “Our detail-oriented team has worked tirelessly to make the Fall 2021 semester a great experience for UA students and instructors.”

Along with upgrading equipment in classrooms, AVS provides support and maintenance, consultation, design, installation, and training for a variety of audio/visual resources. Visit the OIT website to learn more.