Adobe Creative Cloud Now Available to UA Faculty and Staff

The Office of Information Technology is pleased to announce that Adobe Creative Cloud is now available to UA faculty and staff at no cost! Adobe Creative Cloud is a design suite that includes apps like Photoshop, InDesign, Illustrator and more! Faculty and staff can sign up for an Adobe Enterprise account by visiting the Tech Tab on myBama. There are a few steps to the account creation and download process, so please follow our guidelines to ensure a successful installation.

If you currently have an Adobe Account with your ua.edu email address, we ask that you move to the new enterprise account in order to obtain the same great creative cloud applications at no cost!

Check out our frequently asked questions, and contact the IT Service Desk at 205-348-5555 or itsd@ua.edu with additional questions.

 

OIT Maintenance – myBama Unavailable Sunday, March 5 from 6am – 10am

The Office of Information Technology will install the quarterly Oracle patch on Sunday, March 5 from 6 a.m. to 10 a.m. The following services will be unavailable during the installation period: Appworx, Banner, Crystal Report Server, Degree Works, myBama, PCR360 and Sitefile. If you have any questions, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

Check oit.ua.edu/news to stay up-to-date on upcoming planned outages and other OIT news.

 

Feb. 9 Phishing Attempt

Thursday, Feb. 9, 2017 many UA students received emails with the subject title “Important Update” The email “from name” appeared to be IT Service Desk; however, the email address was unfortunately a compromised student account.

This email is a phishing attempt to usernames and passwords, and to possibly infect your system with malicious code. Please remember that The University of Alabama does not send out these types of messages. If you haven’t already, please delete the email.

If you did receive the email, and you did click on the link to provide your username and password, please promptly change your myBama password and activate DUO at duo.ua.edu. Please contact the IT Service Desk with questions and concerns 205-348-5555 or itsd@ua.edu.

Below is a screenshot of the email.

 

Feb. 7 Phishing Attempt

Tuesday, Feb. 7, 2017 many UA employees, students and alumni received emails with the subject title “Important Announcement from President Dr. Stuart R. Bell” The email “from name” appeared to be Dr. Stuart R. Bell; however, the email address was from a compromised usc.edu account.

This email is a phishing attempt to usernames and passwords through a PDF and link. Please remember that The University of Alabama does not send out these types of messages. If you haven’t already, please delete the email.

If you did receive the email, and you did respond to the email to provide your username, password or other sensitive data, please promptly change your myBama password and install DUO at duo.ua.edu. Please contact the IT Service Desk with questions and concerns 205-348-5555 or itsd@ua.edu.

Below is a screenshot of the email.

 

IMG_0038

Change in Microsoft Licensing Requirement for Visiting Scholars/Faculty

Last fall OIT introduced new licensing requirements for faculty, staff and non-employees. Since then, we have another change in our Microsoft Exchange Licensing for non-employees. The new policies are detailed below.

Rules & Procedures for Visiting Scholars and Visiting Faculty

  • Email account automatically created when New Faculty/Staff Setup Form is submitted to UA’s Human Resources Payroll Department.
  • No sponsorship or recertification required.
  • No fee charged.

Rules & Procedures for Volunteers and Contractors (no changes from original policy)

  • A New Faculty/Staff Setup Form must be submitted to UA’s Human Resources Payroll Department.
  • An AD/Exchange Request Form must be submitted to OIT.
  • A dean or department head must sponsor the user, and the account will be recertified annually with the sponsor.
  • An annual fee of $10 per account is assessed to cover the cost of the license.

For more information on UA Exchange Mailbox Licensing, please visit www.oit.ua.edu/service/exchangewebmail/. If you have any questions or concerns, please contact our IT Service Desk at 205-348-5555 or itsd@ua.edu.

OIT Announces Wireless Network Maintenance

Saturday, Jan. 28 from 7:00 a.m. until 9:30 a.m. The Office of Information Technology will be performing routine maintenance of UA’s wireless network in order to enhance network security. Wireless service may not be available for some areas of campus during this maintenance period.

OIT is proud to continue to provide superior and secure technology services to the entire UA campus. If you have any questions, or experience extreme connectivity issues, please contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.  

OIT Launches DUO Two-Factor Authentication for myBama

The UA Office of Information Technology and the UA Student Government Association have partnered to introduce a new program to protect the myBama credentials of students, faculty and staff.

DUO, a two-factor authentication program, adds a second layer of security to a user’s login. It requires two factors to verify identity. These factors include something you know – your username and password, and something you have – a smartphone app, to authenticate and gain access to an account.

DUOAsset-02 (1)

“How it works is that you would login to your myBama like you typically would,” said SGA Senate Chief of Staff Michael Cervino. “And then you would receive the DUO prompt. You can then have DUO send a notification to your phone and alert you that someone (hopefully you) is attempting to login to your myBama account. From there you either approve or deny the login.”

By activating DUO two-factor authentication, students, faculty and staff can better protect their myBama accounts from remote attackers and ensure account safety.

“Passwords no longer provide adequate protection for our sensitive data,” said Ashley Ewing, UA’s chief information security officer. “Malicious actors are compromising large numbers of user IDs and passwords from systems in hopes that the same ID and password are used on other systems.”

College students, as well as faculty and staff, are a top target for cyber hackers.

UA’s Office of Information Technology expects to see an extreme decrease in, and near elimination of compromised accounts after individuals install DUO.

“College students are attacked constantly,” said Ewing. “We’ve seen over 6,400 compromised accounts in the last couple of years. Students should be concerned about the protection of their sensitive data.”

More than 100 major universities use DUO including The University of Georgia, The University of Miami, and Duke University.

To get started, visit www.duo.ua.edu. You can then follow the screen prompts and download the DUO Mobile App on your smartphone to setup your DUO account. For more information and a complete tutorial, visit www.oit.ua.edu/duo.

Phishing Alert – Jan. 18, 2017

Wednesday evening, Jan. 18, 2017 many UA employees and students received emails with the subject title “Instruction.”  The email “from name” appeared to be UA ALERT; however, the email address was unfortunately a compromised account.

This email is a phishing attempt to usernames and passwords, and to possibly infect your system with malicious code. Please remember that The University of Alabama does not send out these types of messages. If you haven’t already, please delete the email.

If you did receive the email, and you did respond to the email to provide your username, password or other sensitive data, please promptly change your myBama password. Please contact the IT Service Desk with questions and concerns 205-348-5555 or itsd@ua.edu.

Below is a screenshot of the email.

20170118

Jan. 17 Phishing Attempt

Tuesday, Jan. 17, 2017 many UA employees and students received emails with the subject title “Space Full” The email “from name” appeared to be a ua.edu email address; however, the email address was unfortunately a compromised account.

This email is a phishing attempt to usernames and passwords, and to possibly infect your system with malicious code. Please remember that The University of Alabama does not send out these types of messages. If you haven’t already, please delete the email.

If you did receive the email, and you did respond to the email to provide your username, password or other sensitive data, please promptly change your myBama password. Please contact the IT Service Desk with questions and concerns 205-348-5555 or itsd@ua.edu.

Below is a screenshot of the email.

 

20170117-Phishing-Attempt

OIT Updates Box Cloud Storage

The Office of Information Technology is excited to announce the launch of a new Box experience. The enterprise-wide Box upgrade will occur Friday, Jan. 13. Don’t worry, your existing files and folders will not change, your Box account will simply feature a lighter design and a new set of tools. Here are a few key features you’ll notice in the new Box experience.

See File & Folder Details  

Thanks to a new right panel, users can easily see details about files and folders. Click to see who a folder is shared with, whether or not it is synced to your desktop, and more.

See Who Has Viewed Your Files

Click on a file to see who’s viewed or downloaded it. You can also retrieve prior copies of files.

Better Syncing Capabilities

Easily sync your desktop for offline access.

New Copy & Paste Feature

Easily organize files in Box the way you need them with copy and paste.

Pick Your Favorites

Favorite a file or folder for quick access. You can set your Favorites page as your home page in Account Settings.

Fresh, Modern Look

The new, sleek design and fonts now match the progressive Box technology!

Learn more about Box on our website. Have questions about the new Box experience? Contact our IT Service Desk at itsd@ua.edu or call 205-348-5555.

 

New-Box-Experience-4x3