Showcasing Progress, Achieving Goals
OIT enables UA to reach new goals by helping UA students, faculty and staff report achievements and efforts. OIT’s dedicated team of programmers and developers support collaboration and reporting by providing key reporting tools.
OIT offers collaboration building block tools and reporting infrastructure through applications including, but not limited to: Argos, Tableau, SSRS, Crystal Server, Microsoft 365, Microsoft Power Platform, Big Pulse, Kace/Jira, OnGuard, PCR360, M5, and Flex. In addition to supporting applications and software, OIT can provide IT consultation and guidance to help ideas become reality.
“In order to increase transparency and accountability in state government, each state of Alabama institution is required to post monthly expenditures openly via a website. Because of OIT’s help and intervention in creating open.ua.edu, the UA System Office is now compliant with this requirement. Andrew Beeson provided us with exceptional customer service! Not only did he quickly deliver results, but also he took time to thoroughly explain and document the process. Because of his attention to our needs, we now have an understanding of how to execute the program and why each step is important. In many cases we’re handed a program with instructions to click this and then that, but never fully understand the entirety of the process. Andrew answered all of our questions promptly and patiently. He definitely went above and beyond, and we could not be more satisfied with the end result.”
- Erica Williams, Financial Operations & Reporting Manager, UA System Office
EDAS Services and Policies
“I came to OIT with a question regarding the help desk system. When assigning a ticket to myself I wanted the ticket to flow in a way where I could then assign tickets to my team. Latonya worked diligently to create a solution. The staff, especially Latonya, was easy to talk to and was very knowledgeable of the system. I am thankful for all her work! We now have a more efficient and productive workflow.”
- Mona Hahn, Team Lead Business Analyst, Office of Advancement Services