Have tech questions? We have answers. Reach out to the IT Service Desk for help.


Email Us

itsd@ua.edu


Give us a call

205-348-5555

Book an Appointment

125 Gordon Palmer 8:00 am – 4:30 pm.



Helpful Contacts

The IT Service Desk is your go-to for most tech questions; however, one of our teams may be able to assist you directly.

Audio/Visual Solutions

Looking for help with classroom A/V equipment? Contact AVS at 205-348-3453 or avsolutions@ua.edu.
students learning on laptoop

Instructional Technology

Have questions about Blackboard, Panopto or Turnitin? Contact the CIT at 205-348-3532 or cit@ua.edu.
gordon palmer hall

Telecommunications

Need help with voicemail, Jabber or request a phone service change? Contact our Telecom office at 205-348-9555 or telecom@ua.edu.
student studying outside

OIT Security Team

Receive a phishing email? Have a cybersecurity concern? We’re here to help. Contact our security team directly at security@ua.edu.

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Gordon Palmer Hall

Mailing Address

Want to get in touch with us the old-fashioned way?

A300 Gordon Palmer Hall
Box 870346
Tuscaloosa, AL 35487