OIT has found a large increase in the number of phishing attempts and compromised student accounts over the 24 hours. To avoid becoming a victim of phishing and to keep your email account safe, use the checklist below to determine if an email is suspicious or not.
- Is the email “From:” address appropriate? If the email appears to be coming from The University of Alabama, does the “from” address have ua.edu in it, and is it a Crimson student account trying to represent a University account?
- If you know the person the email is from, does it make sense for them to be sending you this kind of link?
- If the message has a URL link, use the mouse hover trick to determine the ultimate destination of the link. Without clicking, hover your mouse pointer over the URL and a box will appear with the destination of the link. Again, if this appears to be coming from the University, does the URL address have ua.edu in it?
- Does the content of the message contain a lot of unusual spelling and grammar errors?
- Is there contact information for any questions? Again, if the email appears to be from the University, is there a contact number that begins with 348-xxxx or an email address that contains ua.edu.?
- Crimson mail accounts have very large quotas or limits, but any alerts would come from Google.
- Never share your password with anyone.
- If you have any concerns that your account is being used to send spam or your password has been compromised, contact the IT Service Desk at 348-5555 as soon as possible. The service desk can assist with unlocking your account and resetting your password.
- If you are unsure whether or not an email is a legitimate email from The University of Alabama contact the IT Service Desk.