June 24 Phishing Attempt

Saturday, June 24, 2017, many UA students, faculty and staff received a phishing email with the subject title “RE: URGENT NOTIFICATION FROM FAFSA”

This is a phishing attempt designed to obtain sensitive user data, including social security numbers. If you haven’t already, please delete the email.

If you did receive this email, and you did click on the link in the email to provide any sensitive information, please promptly change your myBama password and activate DUO at duo.ua.edu. Please contact the IT Service Desk with questions and concerns 205-348-5555 or itsd@ua.edu.

Below is a screenshot of the email.

 

June 18 Phishing Attempt

Sunday, June 18, 2017, many UA employees received a phishing email with the subject title “Urgent-Important Campus Alert”

This email appeared to come from the “University of Alabama” however, it did not originate from a legitimate UA account, it is a phishing attempt. If you haven’t already, please delete the email.

If you did receive this email, and you did click on the link in the email to provide any information, please promptly change your myBama password and activate DUO at duo.ua.edu. Please contact the IT Service Desk with questions and concerns 205-348-5555 or itsd@ua.edu.

Below is a screenshot of the email.

VPN Upgrade – June 17

Saturday, June 17, The Office of Information Technology will be performing an upgrade to the UA Virtual Private Network (VPN). The VPN will be unavailable during the upgrade, which will occur from 7:00 am until 7:30 p.m.  If you have any questions, please contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

June 14 Phishing Attempt

Wednesday, June 14, 2017, many UA employees received a phishing email with the subject title “Kindly Verify The Identity of your Account!!”

This email appeared to come from the “University of Alabama” email address its@ua.edu; however, it did not originate from a legitimate UA account, it is a phishing attempt. If you haven’t already, please delete the email.

If you did receive this email, and you did click on the link in the email to provide any information, please promptly change your myBama password and activate DUO at duo.ua.edu. Please contact the IT Service Desk with questions and concerns 205-348-5555 or itsd@ua.edu.

Below is a screenshot of the email.

June 13 Phishing Attempt

Tuesday, June 13, 2017, many UA employees received a phishing email with the subject title “Request closed”.

This email appeared to come from the “Information Technology Service” which was posing as the IT Service Desk. This email did not originate from the IT Service Desk, it is a phishing attempt. If you haven’t already, please delete the email.

If you did receive this email, and you did click on the link in the email to provide any information, please promptly change your myBama password and activate DUO at duo.ua.edu. Please contact the IT Service Desk with questions and concerns 205-348-5555 or itsd@ua.edu.

Below is a screenshot of the email.

DUO Now Applied to Crimson Mail

Good news UA students, your Crimson Mail account is now secured under the same DUO protection as your myBama account!

If you are an active DUO user, DUO is now applied to your Crimson Mail account.

What does this mean for you?
Your email is better protected under the same two-factor authentication that your myBama account currently receives.

How does it work?
When you go to mail.crimson.ua.edu to check your email, you will now see the standard DUO prompt that you see when logging into myBama. You will follow the same procedure as you typically would when logging into myBama. You can even use the Remember Me for 30 Days feature!

If you use a smart phone mail app (like outlook or your device’s standard Mail App) for your Crimson Mail, you will not notice any change. You will be able to use your Crimson Mail as you typically would.

Enjoy the perks of free DUO Two Factor Authentication as a UA Student!
We are happy to help protect your accounts and keep UA Cyber Aware. If you have any questions about DUO, like what to do if you get a new smartphone, please check out the frequently asked questions on our website. You can also call our IT Service Desk at 205-348-5555 for additional questions.

Help Accessing Blackboard

*Update 6/14/17 – All links to Blackboard are now functional, the issue reported below is resolved.


Due to the Blackboard system upgrades performed June 4 – 6, several direct links to Blackboard on myBama are currently unavailable. Our team is working diligently to restore these links. However, Blackboard can be accessed through myBama.ua.edu by clicking the More tab at the top right, and then clicking the Blackboard icon. If you have any questions, please contact the Faculty Resource Center at 205-348-3532.

OIT Updates Box Cloud Storage

The Office of Information Technology is excited to announce the launch of a new Box experience. The enterprise-wide Box upgrade will occur Tuesday, June 13. Don’t worry, your existing files and folders will not change, your Box account will simply feature a lighter design and a new set of tools. Here are a few key features you’ll notice in the new Box experience.

See File & Folder Details  

Thanks to a new right panel, users can easily see details about files and folders. Click to see who a folder is shared with, whether or not it is synced to your desktop, and more.

See Who Has Viewed Your Files

Click on a file to see who’s viewed or downloaded it. You can also retrieve prior copies of files.

Better Syncing Capabilities

Easily sync your desktop for offline access.

New Copy & Paste Feature

Easily organize files in Box the way you need them with copy and paste.

Pick Your Favorites

Favorite a file or folder for quick access. You can set your Favorites page as your home page in Account Settings.

Fresh, Modern Look

The new, sleek design and fonts now match the progressive Box technology!

Learn more about Box on our website. Have questions about the new Box experience? Contact our IT Service Desk at itsd@ua.edu or call 205-348-5555.

 

New-Box-Experience-4x3

OIT to Require DUO for VPN Access

Beginning Monday, August 21, 2017, The Office of Information Technology will require DUO two-factor authentication to allow access to the UA Campus VPN. This includes UA students, faculty and staff; anyone using VPN.

Users can activate their DUO account today by visiting duo.ua.edu. When a user activates DUO, it will be applied to all DUO-enabled systems. Meaning DUO will be activated not only for VPN access, but also for the user’s myBama access. If the user is a student, then it will also be applied to their Crimson mail account.

After the August 21 date, when users connect to the campus VPN, they will be prompted for their username, password and second password.

In the second password field, the user can there enter the word “push” to receive a push notification to their smartphone, or they can enter a passcode received through the DUO app, via SMS or through the self-service feature on oit.ua.edu.

By requiring DUO for VPN access, OIT can better secure individual myBama user accounts, as well as the entire UA network.  Please review OIT’s website to see both VPN and DUO tutorials, as well as answers to frequently asked questions. Users can learn more about UA’s VPN on our website.

Please contact the IT Service Desk at 205-348-5555 or itsd@ua.edu with any questions or concerns.

Crimson Mail to be Protected with DUO

Beginning Monday, June 12, 2017, OIT will add DUO protection to Crimson mail accounts.

What does this mean for you?
If you are an active DUO user, DUO will be applied to your Crimson Mail account. Your email will be better protected under the same two-factor authentication that your myBama account currently receives.

How will it work?
When you go to mail.crimson.ua.edu to check your email, you will see the standard DUO prompt that you see when logging into myBama. You will follow the same procedure as you typically would when logging into myBama. You can even use the Remember Me for 30 Days feature!

If you use a smart phone mail app (like outlook or your device’s standard Mail App) for your Crimson Mail, you will not notice any change. You will be able to use your Crimson Mail as you typically would.

Where can I go for help?
We are happy to help protect your accounts and keep UA Cyber Aware. If you have any questions about DUO, like what to do if you get a new smartphone, please check out the frequently asked questions at oit.ua.edu/duo.

You can also contact the IT Service Desk at 205-348-5555 for additional questions.