April 24, 2018 Phishing Attempt

Tuesday, April 24, 2018, many UA employees received a phishing email with the subject title “Della Lorenzen sent you “file 3231””

This email is a phishing attempt designed to steal credentials such as a myBama username or password.  If you haven’t already, please delete the email. Additionally, if you are not a DUO user, please activate your DUO account at duo.ua.edu.

If you did receive this email, and you did provide any sensitive information, please contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

Below is a screenshot of the email.

Phishing Attempt

April 23, 2018 Phishing Attempt

Monday, April 23, 2018, many UA employees received a phishing email with the subject title “Microsoft: Action Required”

This email is a phishing attempt designed to steal credentials such as a myBama username or password.  If you haven’t already, please delete the email. Additionally, if you are not a DUO user, please activate your DUO account at duo.ua.edu.

If you did receive this email, and you did provide any sensitive information, please contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

Below is a screenshot of the email.

Phishing attempt

Banner Services Unavailable Sunday, April 22 from 5:00 a.m. – 10:00 a.m.

The Office of Information Technology will be implementing a Banner Bundle upgrade on Sunday, April 22, 2018 from 5:00 a.m. – 10:00 a.m.  myBama will be available during the upgrade, but channels that connect to Banner will not be accessible, including self-service and administrative systems. For questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

NVivo 12 Now Available

NVivo 12 is now available to UA students, faculty and staff. Users can download the software on the OIT website – https://oit.ua.edu/software/nvivo. Users can click the Download NVivo button, accept the terms and conditions, and then they will receive the download link and current license keys. If you have any questions, please contact the IT Service Desk at 205-348-5555.

Spirion Now Available

Spirion data security software is now available to all UA faculty and staff. Spirion is a proactive cyber security tool that searches University owned machines and storage for sensitive data such as social security numbers, credit card numbers, and a variety of other data elements. Faculty and staff can download and install the software on the OIT website.

Texthelp Now Available

OIT is excited to share that TextHelp tools are now available to UA students, faculty, staff and departments. Texthelp offers a collection of Mac and PC desktop software, Google Chrome apps and extensions, and iOS and Android apps that support reading, writing, language learning, and STEM subjects. Texthelp tools include Read&Write, EquatIO and Snapverter.

Texthelp software is licensed for use on both personal and University-owned machines and devices. Students, faculty and staff can download and install programs at https://oit.ua.edu/software/texthelp.

Avoid Tax Identity Fraud

Tax season is upon us. February, March and April serve as the prime time for tax scammers to act as the IRS or other reputable institutions to attempt to steal your sensitive data.

The Associated Press reports that in the past five years there has been a 400 percent rise in tax scams. Since 2013, the IRS has seen over 5,000 victims pay over $26.5 million as a result of a scam.

Tax scams can originate over the phone or email. Scammers use technology to disguise a call using your local area code, so it’s not just 1-800 numbers anymore. Hackers may use urgent or threatening language such as “late payment” or “everything under your name will be seized unless you pay.”

If you receive a call like this, hang up. Do not trust the caller ID. If you have questions about a call, and believe that it might be real, call the IRS directly to confirm. Hackers communicate via email, but the IRS does not. The IRS only sends postal mail. Hackers regularly pose as the IRS or DocuSign to attempt to get users to click on a link in an email to provide sensitive data. Do not ever submit personal information via email, and if you do receive an email like this, delete it.

If you do provide sensitive information over the phone or through email, please contact your local authorities. The IRS works aggressively to prevent and detect tax-related identity theft. Visit irs.gov for more information. OIT also warns UA employees of known phishing attempts. Always check oit.ua.edu/news for updates and phishing attempt alerts.

myBama, Banner and Other Services Unavailable March 25

The Office of Information Technology will install the quarterly Oracle patch on Sunday, March 25, 2018, from 5 a.m. to 10 a.m. The following services will be unavailable during the installation period: Appworx, BITPRD, Banner, CEME, CENSUS, Crystal Report Server, Degree Works, myBama, OIRA, PCR and SiteFile. For questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.