June 4 Planned Upgrades to myBama Features

Sunday, June 4 at 7:00 am, OIT will be performing minor upgrades that will impact functionality on the student, faculty and employee tabs of myBama. Most services will be available; however, all services will resume at 8:00 am once the upgrade is complete.

June 2 Print Logic Update

Friday, June 2 from 6:00 pm – 8:00 pm, OIT will be performing an upgrade to the Print Logic server. Printers will be functional during the upgrade; however, users will not be able to add new printers during the 2-hour upgrade. Users will not notice any change after the upgrade is complete. This upgrade will also see the end of Print Logic support of the Mac OS Lion and Windows XP.

If you have any questions or concerns, please contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

Wanna Cry Ransonware Virus – What You Need to Know

Last Friday, a ransomware virus entitled “Wanna Cry” made its appearance on the internet, and has been rapidly infecting systems across the globe.

This virus targets Microsoft Windows Operating Systems XP through 2012, and it can spread virally among vulnerable machines without requiring a user to open emails, click on links, or take any other action.

OIT encourages all UA faculty and staff to ensure your machines are up to date with Microsoft patches, especially the recently released MS17-010 patch that was distributed in March.

Also, please take advantage of OIT’s free McAfee Antivirus software which is available for immediate download and installation at https://oit.ua.edu/software/mcafee-virus-protection/. Although this particular virus “Wanna Cry” targets Windows operating systems, OIT encourages both PC and Mac users to utilize McAfee Antivirus Software.

Additionally, OIT encourages that if you have any data stored locally on your machine, that you back it up to Box, UA’s free, unlimited cloud storage system.

If you have any questions about the virus, think you might be a victim, or if you need help downloading McAfee Antivirus software to your machine, please contact the IT Service Desk at 205-348-5555.

May 14 Unplanned Network Outage

Sunday, May 14 from 8:00 pm until 10:00 pm, the UA campus network experienced intermittent service outages due to an unexpected error during the continuity of operations work in Atlanta. All services are now functional, and users should experience no issues upon resume of business. If users do experience any connectivity issues, please contact the service desk at 205-348-5555. 

May 2017 Network Upgrades

Beginning Monday, May 15, Office of Information Technology will be performing upgrades to the UA campus network and UA’s continuity of operations center. Monday, May 15 and Wednesday, May 17, users may experience network outages from 6:00 a.m. until 6:30 a.m. The Office of Information Technology is proud to perform these upgrades to continue to provide superior networking services to the UA community.

If you experience any connection issues after 6:30 a.m. please contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

May 2, 2017 – Phishing Attempt

Wednesday, May 2, 2017, many UA employees received a phishing email with the subject title “Tatum (Lexi) Mcculley has shared a document on Google Docs with you”.

This email is a phishing attempt that asks you to click on a link to Google Docs.  When users click on the file, the fake Google Docs will seek permission to access your account. Users who click on the link and follow through with the process should go to Google’s account permissions to deny access.

If you haven’t already, please delete the email.

If you did receive this email, and you did click on the attachment, please promptly change your myBama password and activate DUO at duo.ua.edu. Please contact the IT Service Desk with questions and concerns 205-348-5555 or itsd@ua.edu.

Below is a screenshot of the email.

April 27, 2017 – Phishing Attempt

Thursday, April 27, 2017, many UA employees received a phishing email that appeared to come from UA Provost Dr. Kevin Whitaker with the subject title “UA: Update From The Office of the Provost”.

This email is not from Dr. Kevin Whittaker, it is a phishing attempt designed to steal usernames and passwords, and to possibly infect your system with malicious code.  Please remember that The University of Alabama does not send out these types of messages. If you haven’t already, please delete the email.

If you did receive this email, and you did click on the attachment, please promptly change your myBama password and activate DUO at duo.ua.edu. Please contact the IT Service Desk with questions and concerns 205-348-5555 or itsd@ua.edu.

Below is a screenshot of the email.