VPN Client Upgrade

Monday, Jan. 13, OIT will be updating the Cisco Any Connect VPN Client. Installed VPN clients will update automatically when the application is launched and will require no further action.

Newly installed clients will need to insert the domain and network in the Ready to Connect box. For most users, this will be “uavpn.ua.edu/campus”.

The new VPN client will work on all supported systems. If you are currently using an unsupported operating system, you will need to upgrade the OS to a supported version to be able to use VPN. If you have any questions or concerns, please contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

Phishing Alert – Jan. 7

Tuesday, Jan. 7, 2019, many UA students received a phishing email with the subject “ALABAMA PART TIME JOB OFFER FOR STUDENTS” This email is a scam attempt, not a legitimate job opportunity. 

Remember to notice the red flags of phishing emails. Look at the from email address of the email, and hover over links before you click to see the web address.

If you did receive an email like this, and you did provide any sensitive information, please contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

Jan. 7, 2020 Service Outage

Tuesday, Jan. 7 OIT experienced a vendor-acknowledged bug in firmware that caused some UA services to be unavailable. These services included myBama, DegreeWorks, Banner and other services. The 29-minute outage was remediated, and additional measures were put in place later that evening to mitigate the risk of future outages.

Meet Panopto – UA’s New Lecture Capture Software

The Center for Instructional Technology now offers Panopto as the University’s lecture capture software. Tegrity has been used for recording lectures at the University since 2007; however, the software will be discontinued in 2020. UA’s Center for Instructional Technology selected Panopto as its replacement.

Like Tegrity, Panopto is a lecture capture software that enables students, faculty and staff to record and share videos. The more robust feature set is an easy trade-off for the inconvenience of switching systems. Now with Panopto, users can combine recordings for easy storage and then download those recordings as MP4 files. Panopto also offers non-destructive editing so users will never lose valuable information again.

Panopto is replacing tegrity

Many faculty and staff have already started using Panopto during the Fall 2019 semester and are reaping the benefits.

“It’s quick and easy to start at the beginning of each class and then easy to post to a folder on my Blackboard course home page,” said Jil Chambless, a math instructor referring to MATH 121 lectures she recorded this semester. “Several students have told me they find these helpful, not only if they miss class, but also for reviewing after a class they attended. This semester’s videos will be helpful in case of the need for academic continuity in the future.”

CIT is working to migrate 10,000 hours of Tegrity content to Panopto. Once this process is complete, instructors will have the opportunity to request the inclusion of content that was not transferred during this initial migration. The CIT will continue to have access to Tegrity content through 2020.

The CIT encourages instructors to start using Panopto on the first day of class as a “record day one” initiative. Not only does this allow instructors to become familiar with the new software, but recording the first day of class allows instructors a way to share critical information with students who may not be in attendance on the first day.

“Students often sign up for additional classes after the first day of class begins,” said Rachel Thompson, director of the CIT. “Students who are not yet enrolled or do not attend the first day of class miss out on important information such as course requirements, expectations and schedules. Recording the first day of class allows instructors to have this information readily available to share with students.”

Panopto has been installed in classrooms across campus. Instructors can access Panopto via the desktop icon, or by visiting the application menu. Step-by-step guides and tutorials for using Panopto are now available on the CIT website. Additionally, workshops on Panopto best practices will be offered throughout the semester, check out the UA events calendar to see workshop dates and to register.

Phishing Alert – Dec. 25

Wednesday, Dec. 25, 2019, many UA students received a phishing email with the subject “PART TIME JOB VACANCY!!” This email is a scam attempt, not a legitimate job opportunity.  

Remember to notice the red flags of phishing emails. Look at the from email address of the email, and hover over links before you click to see the web address.

If you did receive an email like this, and you did provide any sensitive information, please contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

Phishing Alert – Nov. 18

Monday, Nov. 18, 2019, many UA students received phishing emails with the subject lines “UA Internship 2019” “FEW OPENINGS AVAILABLE” and “Student Internship OR WORK-STUDY EMPLOYMENT OPPORTUNITY” These emails are scam attempts designed to steal myBama usernames and passwords.

Remember to notice the red flags of phishing emails.

  1. Look at the from email address of the email. All official UA emails should derive from an @ua.edu email address.
  2. Hover over links and attachments in emails before you click. When hovering, a bubble will appear showing you the address of the link or attachment. This works on your mobile device too. Simply hold your finger on the link to see the URL.
  3. Watch out for grammar and spelling errors. Official correspondence should be free of mistakes.   

Learn additional security tips on the OIT website.

Banner Bundle – Sunday, Nov. 24

OIT will be implementing a Banner Bundle upgrade on Sunday, Nov. 24, 2019 from 6:00 a.m. – 10:00 a.m.  myBama will be available during the upgrade, but channels that connect to Banner will not be accessible, including self-service and administrative systems. For questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

Phishing Alert – Nov. 14

Thursday, Nov. 14, 2019, many UA students received a phishing email with the subject “Important Midterm Progress Rating”. This email is a scam attempt designed to steal myBama usernames and passwords.

Remember to notice the red flags of phishing emails. Look at the from email address of the email, and hover over links before you click to see the web address.

If you did receive an email like this, and you did provide any sensitive information, please contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

Phishing Alert – Nov. 13

Wednesday, Nov. 13, many UA employees received phishing emails from a compromised UA account. Emails had various subject lines including “need to earn some extra money”, “Job Notice”, “Announcement”, and “Offer”.

This email derived from a compromised UA account. Please remember that The University of Alabama does not send out these types of messages. If you haven’t already, please delete the email.

If you did receive the email, and you did click on the link in the email to provide your username, password or other sensitive data, please please promptly change your myBama password. Please contact the IT Service Desk with questions and concerns 205-348-5555 or itsd@ua.edu.