Phishing Alert – June 21, 2018

Thursday, June 21, 2018, many UA students received a phishing email from the email address

This email is a phishing attempt designed to steal credentials such as a myBama username or password.  If you haven’t already, please delete the email. Additionally, if you are not a DUO user, please activate your DUO account at

If you did receive this email, and you did provide any sensitive information, please contact the IT Service Desk at 205-348-5555 or

Box Drive Update

This week, Box is pushing out a security update to Box Drive for Windows (version 1.13.84). The update will be rolled out automatically; however, users must accept the Box Drive update for it to be installed. Box has provided instructions on how to accept the Box Drive update –

Previous versions may stop working by June 26, so please accept the update when you receive notification that it is available.  Contact the IT Service Desk with any questions 205-348-5555.


VMware Academic Program

UA now has a subscription to the VMware Academic Program! VMware Academic Program offers students and faculty in STEM programs to access virtualization technology and resources for teaching and research. The software can be downloaded at Use of the software is limited to students and faculty in STEM programs and courses. Lab administrators can request access from the IT Service Desk. Please email to request access.

June 17, 2018 – Network Upgrades

Sunday, June 17, 2018 OIT will be performing upgrades to the network. Users may notice a brief drop in network connections during the maintenance window from 7:00 a.m. until 8:00 a.m. If you experience any connection issue after 8:00 a.m., please contact the IT Service Desk at 205-348-5555.

Turning Technologies Maintenance – June 16, 2018

Turning Technologies will undergo necessary maintenance Saturday, June 16, 2018 beginning at 9:00 a.m. This maintenance is expected to run throughout the day, and it may cause intermittent outages. During any outages, access to both TurningPoint accounts and TurningPoint mobile responding will be unavailable. Students will be notified that an update to the TurningPoint app is required upon opening the app.  If you have any questions or concerns, please contact the Faculty Resource Center at 205-348-3532 or

myBama, Banner and Other Services Unavailable Sunday, June 24, 2018

The Office of Information Technology will install a quarterly Oracle patch on Sunday, June 24, 2018, from 5:00 a.m. until 10:00 a.m. The following services will be unavailable during the installation period: Appworx, BITPRD, Banner, CEME, CENSUS, Crystal Report Server, Degree Works, myBama, OIRA, PCR and SiteFile. If you have any questions or concerns, please contact the IT Service Desk at 205-348-5555 or

Security Alert – Update Google Chrome

Multiple vulnerabilities have been discovered in the web browser Google Chrome. These vulnerabilities can be exploited if a user visits, or is redirected to, a specially crafted web page. The most severe of these vulnerabilities could allow an attacker to execute arbitrary code in the context of the browser, obtain sensitive information, bypass security restrictions and perform unauthorized actions, or cause denial-of-service conditions.

All Google Chrome versions prior to 67.0.3396.62 are vulnerable and should be updated.  If you have any questions, please contact the IT Service Desk at 205-348-5555 or