OIT Continues Student Email and Other Services to UA Graduates

The Office of Information Technology offers tech benefits to UA students after graduation.

Crimson for Life

UA students and graduates keep crimson email accounts for life. Crimson email accounts will not expire, and graduates can always visit mail.crimson.ua.edu to check email. Because Crimson mail is hosted by Google, students and alumni have all the benefits of using Gmail including chat, calendar, address book and docs applications.

Box Account Conversion

Additionally, UA student box accounts are not deleted after graduation. The accounts are converted to personal box.com accounts where students’ files will remain safe and secure. Graduates will receive correspondence directly from Box with more information.

Microsoft Office 365

Upon graduation, UA students’ Microsoft Office 365 subscriptions will come to an end. If students have any files stored in Office One Drive, OIT encourages that students migrate these files to a personal account.

DUO Users

Finally, if graduates are using DUO two-factor authentication, their DUO account will automatically be deactivated from the UA DUO system after graduation.

Transcripts

If graduates need to request a transcript, alumni may do so by contacting the Registrar’s office.

 

If you have any questions or concerns, please reach out to the IT Service Desk at 205-348-5555 or itsd@ua.edu, where OIT is happy to assist graduates in this transition.

Graduates can learn more at oit.ua.edu/alumni.

April 22 Phishing Attempt

Saturday, April 22, 2017, several UA employees received a phishing email with the subject title “Urgent: Webmail Quota”.

This email is a phishing attempt designed to steal usernames and passwords, and to possibly infect your system with malicious code.  Please remember that The University of Alabama does not send out these types of messages. If you haven’t already, please delete the email.

If you did receive this email, and you did click on the links to provide your username and password, please promptly change your myBama password and activate DUO at duo.ua.edu. Please contact the IT Service Desk with questions and concerns 205-348-5555 or itsd@ua.edu.

Banner Unavailable Sunday April 23

The Office of Information Technology will be implementing a Banner Bundle upgrade Sunday, April 23 at at 5a.m. All work will be completed by 10:30 a.m. myBama will be available during the upgrade, but channels that connect to Banner will not be accessible, including self-service and administrative systems.

For questions or concerns, contact the IT Service Desk at 348-5555 or itsd@ua.edu.

Student Phishing Attempt April 21

Friday, April 21, 2017, many UA students received a phishing email from a compromised crimson email account. 

This email is a phishing attempt designed to steal usernames, passwords, credit card information and to possibly infect your system with malicious code. Please remember that The University of Alabama does not send out these types of messages. If you haven’t already, please delete the email.

If you did receive this email, and you did click on the links to provide your username and password, please promptly change your myBama password and activate DUO at duo.ua.edu. Please contact the ITService Desk with questions and concerns 205-348-5555or itsd@ua.edu.

April 19 Phishing Attempt

Wednesday, April 19, 2017, many UA employees received a phishing email with the subject title “Unusual Login Attempt.”

This email is a phishing attempt designed to steal usernames and passwords, and to possibly infect your system with malicious code.  Please remember that The University of Alabama does not send out these types of messages. If you haven’t already, please delete the email.

If you did receive this email, and you did click on the links to provide your username and password, please promptly change your myBama password and activate DUO at duo.ua.edu. Please contact the IT Service Desk with questions and concerns 205-348-5555 or itsd@ua.edu.

Below is a screenshot of the email.

April 17 Phishing Attempt

Monday, April 17, 2017, many UA employees received a phishing email with the subject title “Your Account Profile Has Been Changed.” The email appeared to be from the HR Service Center; however, it was from an account outside of The Univeristy.

This email is a phishing attempt designed to steal usernames and passwords, and to possibly infect your system with malicious code.  Please remember that The University of Alabama does not send out these types of messages. If you haven’t already, please delete the email.

If you did receive this email, and you did click on the links to provide your username and password, please promptly change your myBama password and activate DUO at duo.ua.edu. Please contact the IT Service Desk with questions and concerns 205-348-5555 or itsd@ua.edu.

Below is a screenshot of the email.

OIT to Perform Wireless Network Updates

Next week, beginning April 18, The Office of Information Technology will be performing updates to the wireless network. All updates will be performed between 6:30 a.m. and 7:00 a.m. If you experience any intermittent connectivity after 8:00 a.m., please contact the IT Service Desk at 205-348-5555.

April 10 Phishing Attempt

Monday, April 10, 2017, many UA employees received a phishing email with the subject title “The University of Alabama New Upgrading”

This email is a phishing attempt designed to steal usernames and passwords, and to possibly infect your system with malicious code.  Please remember that The University of Alabama does not send out these types of messages. If you haven’t already, please delete the email.

If you did receive this email, and you did click on the links to provide your username and password, please promptly change your myBama password and activate DUO at duo.ua.edu. Please contact the IT Service Desk with questions and concerns 205-348-5555 or itsd@ua.edu.

Below is a screenshot of the email.

Exchange 2016 Upgrades to Occur

Over the next six weeks, The Office of Information Technology will be upgrading all OIT supported mailboxes to Exchange 2016. The only action required of the user is to restart their Outlook application. OIT will be performing these updates on Sunday evenings beginning Sunday, April 9 through Sunday, May 14.

Once a user’s account has been moved by OIT, the user will receive a message in Outlook stating “The Administrator has made a change that requires you to quit and restart Outlook.” At this time, users may restart Outlook, and begin to use the new Exchange 2016.

IMAP Users
IMAP users will need to change their IMAP server name to “imap.ua.edu”.

Calendar Sharing
Please note that calendar sharing with users outside of Exchange 2016 (i.e. mailbox still exists on Exchange 2010) may not be functional. Once all groups are using Exchange 2016, calendar sharing will be seamless across OIT supported mailboxes.

We’re Here to Help
As always, users may contact the IT Service Desk at 205-348-5555 or itsd@ua.edu with any questions or concerns. If you immediately need to access email, and you are having difficulty with the Outlook application, please use Webmail at webmail.ua.edu until the IT Service Desk can resolve your issue.

April 1 Phishing Attempt

Not an April Fool’s joke. Saturday, April 1, 2017, many UA employees received phishing emails with the subject titles “Dear UA User” and “Ua.edu New Upgrading”

These emails are phishing attempts designed to steal usernames and passwords, and to possibly infect your system with malicious code.  Please remember that The University of Alabama does not send out these types of messages. If you haven’t already, please delete the emails.

If you did receive one or both of these emails, and you did click on the links to provide your username and password, please promptly change your myBama password and activate DUO at duo.ua.edu. Please contact the IT Service Desk with questions and concerns 205-348-5555 or itsd@ua.edu.

Below are screenshots of the emails.