Mail + MyBama Password Change

One less password to remember? We’re in. OIT is making strides in both cyber security and usability.

Mail + myBama

If you have an OIT-supported email address, you can now link your AD/Exchange email account password to your myBama account password. This means when logging into Webmail or myBama you can now use the same password.

To link the passwords, all you have to do is reset your myBama password, and it will be applied to your AD/Exchange account. Worried about cyber security? Don’t be. By using DUO two-factor authentication you can ensure your myBama and Webmail accounts are secure. If you’re not yet a DUO user, activate your account today at

Visit the OIT website today to reset your myBama password.

This password sharing capability is only applied to OIT-supported email addresses and does not include CBA, Financial Affairs, Law School or Athletics which are hosted separately. If you have any questions, please contact the IT Service Desk at 205-348-5555 or

Cable Damage – Phone Service Impact

During utility work on Hackberry Lane, a phone cable was damaged making phone service unavailable in several on campus buildings. The Office of Information Technology is working with contractors to resolve the issue.  If you are unable to reach an individual or office via phone, please use email. Buildings utilizing VOIP are not impacted.  OIT will continue to provide updates at as to when the issue will be resolved.

Planned Network Outage, Jan. 4 and Jan. 5, 2018

The Office of Information Technology will be performing equipment software upgrades on Thursday, January 4, 2018 and Friday, January 5, 2018 at 6:00 a.m. This maintenance will result in fifteen-minute Internet outages both days, and a simultaneous fifteen-minute outage of on-campus network services (i.e. Banner, myBama) on Friday. All services should resume by 6:15 a.m.

Beware of the Modern Holiday Grinch – the Phish

In 1957 Dr. Seuss wrote of a villain who stole holiday boxes and packages, but today villains are out for more than precious gifts and who-pudding. Cyber hackers take advantage of holiday shoppers and see the holiday season as an ideal time to steal credit card information and sensitive data. This holiday season, follow these tips from The Office of Information Technology to keep your information safe online.

Holiday Cyber Tips

Shopping Tips

Use credit cards rather than debit cards when shopping online. If your information is compromised, a credit card company may be quicker to refund your credit than a bank would be to issue a refund from your checking account.

When you’re shopping online, make sure you are shopping on a secure site. The URL should include “https.” The “s” stands for secure. It should also have a lock icon in the URL bar.

Use a personal email for shopping online. Use your Gmail, Yahoo or other personal account for your online shopping. Do not open up your or account to unnecessary threats.

If your bank or credit card company offers two-factor authentication, like DUO, use it! Many online banking sites offer two-factor verification. Bank of America, Capital One, Chase, Discover, Wells Fargo all offer two-factor. Check your bank’s website to learn more.

Keep an Eye Out for Phishy Emails

Check the from email address. If you receive a purchase confirmation or tracking number via email, it should have the company’s name in the “from” email address. For example, if you receive an email from UPS alerting you that your package has shipped, it should come from

Hover before you click. When you do get a confirmation or tracking email, hover over a link before clicking it. This will show you where a link is taking you before you go. This also works on your phone or tablet – just hold your thumb on the link and a bubble will appear with the URL.

Add DUO to a New Device

If you made the nice list, and receive a new smartphone or tablet over the holiday break, be sure to add the device to your DUO account to enable it for two-factor authentication. Step-by-step instructions are available at

Stay smart and safe online this holiday season. The IT Service Desk will be closed Dec. 21, 2016, through Jan. 2, 2017. For more information, visit


Banner Planned Outage – Dec. 17

The Office of Information Technology will be implementing a Banner upgrade on Sunday, Dec. 17, 2017 from 4:30 a.m. – 7 a.m.  myBama will be available during the upgrade, but channels that connect to Banner will not be accessible, including self-service and administrative systems. For questions or concerns, contact the IT Service Desk at 205-348-5555 or

OIT Introduces Guest WiFi Network

The Office of Information Technology has implemented a guest wireless network, UA-Guest, to allow UA visitors to connect to a UA wireless internet network. This network provides internet-only access to non-UA personnel. It does not provide access to servers or applications. Once a visitor establishes the guest connection, the connection will be valid for 24 hours.

More information and instructions for connecting to the UA-Guest network are available at  Please contact the IT Service Desk at 205-348-5555 or with any questions.