On Saturday, Aug. 6, Zoom will be ending support for versions below 5.3.0. OIT encourages all Zoom users to stay upgraded to the latest version of Zoom available. More information is available on Zoom’s website.
Some UA faculty and staff may have received a message on Monday, Aug. 1 from Opsgenie that your session has been terminated.
On Aug. 1, OIT renamed our ticketing system URL from jirauaedu.atlassian.net to bama.atlassian.net. This name change logged all users out of the system. No action is required of you. The email you received was only a notification from Jira that you had been logged out. Below is a screenshot of the email. This is not a phishing email.
This fall, OIT will begin sending simulated phishing emails to UA students, faculty and staff. The simulated phishing emails will imitate real phishing emails to better equip UA community members to recognize phishing attacks. Learn more on the OIT website.
On Monday, July 18, many UA students, faculty and staff received a scam email. The subject of the message was “NOTICE BY ADMIN VERIFY YOUR OFFICE 365”. This is not a message from UA or Microsoft Office 365. If you received this message, please mark it as spam in Outlook. If you have any questions, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.
Box has made the decision to end support for the Box Capture app on September 15, 2022 with the intent to end of life (EOL) the product in August 2023. The official Box Mobile app now includes Capture Mode. Box encourages all Box Capture users to transition to the Box Mobile app. Learn more on the Box Support website.
On Saturday, July 16, many UA students, faculty and staff received a scam email. The subject of the message was “MEMO FROM HR”. This is not a message from UA Human Resources or Microsoft Office 365. If you received this message, please mark it as spam in Outlook. If you have any questions, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.
Starting in July, OIT will be transitioning campus machines from McAfee antivirus to Microsoft Defender. OIT will be performing this software update remotely. Faculty and staff may notice a logo change in the toolbar; however, no action is required of end users. If machines are off campus, they will receive the new software when they return to campus or connect to VPN.
If you experience any issues please contact the IT Service Desk at itsd@ua.edu or 205-348-5555.
Esri will soon be rolling out the latest version of Arc GIS Pro. This latest version, 3.0, will bring changes to the software. OIT recommends that users continue to use versions 2.x as anything newly created in 3.0 cannot be opened or used with ArcGIS Pro 2.x. Please visit the ArcGIS Education Blog for more information.
OIT has made it easy to for faculty and staff to upgrade computer operating systems. Beginning in June, faculty and staff with OIT-supported Windows computers will begin receiving announcements on their computers to upgrade Windows 10 to the newest supported version, 10 21H2. Visit the OIT website for more information.
Effective May 16, 2022 UA no longer supports Crimson Google account services for UA students + alumni. Microsoft 365 is now the provider of email + collaboration tools for UA students, faculty and staff. Get to know Microsoft 365 and the collaboration tools available to UA students, faculty and staff.
