We’ve got you covered.
From Bama Bound to graduation, the Office of Information Technology is here to help you every step of the way! Visit the pages below to learn what’s available to you in your current stage at UA.
Current Students
Duo
Duo is our two-factor authentication system. It requires multiple authentication methods in order to grant access to your account. First your username and password, second a notification to your smartphone, a call, an email or a text! By activating Duo, you can protect your myBama credentials, and make sure no one else can access your accounts. Duo is required for all UA students.
Wi-Fi & Networking
Having trouble staying connected? Browse our site for wireless tips and tricks. We have over 8,900 wireless access points across UA to provide you with superior service. Let us know if there’s a certain spot on campus where you’re having trouble.
Blackboard
Blackboard Learn is where you can communicate with instructors, find course information, assignments, test grades and more! Instructors may choose to disable courses at the end of a semester. If there is any content you wish to save from a course, be sure to download it and save it before a semester ends.
Software
We offer several different free software packages for students at UA. Before you purchase a new software package, be sure to check out our website first! We offer Microsoft Office 365, Keeper and Adobe Creative Cloud just to name a few.
Research
OIT supports UA research projects and initiatives through high performance technology platforms. Ready to take the next step in your research career at UA? Learn more on our website.
Computer Labs
The University of Alabama offers computer labs for student use. Some are open to all students, while others are restricted to students of that respective college. Please check the websites below for more information.
IT Service Desk
Before going to the Geek Squad or Genuis Bar, stop by the IT Service Desk at 125 Gordon Palmer Hall for technical support. The Service Desk offers some technical maintenance and services free of charge! You do not need an appointment, just swing by with your Action Card, and we’ll be happy to help!
UA Alumni
Congratulations! Shortly after graduation, your access to UA IT services and resources will expire. This page provides guidance for file storage, software access and email use after graduation.
Software & Storage
Access to UA-licensed software will expire soon after graduation. Some of our software partners offer discounted service to recent graduates.
- Microsoft 365 — Student access to Microsoft O365 apps (including Microsoft OneDrive) will end shortly after graduation. Students should export all content that they wish to keep out of OneDrive and into a personal cloud storage platform.
Microsoft offers discounted 365 subscriptions to recent graduates. This includes apps like Word, PowerPoint and Excel, as well as Microsoft Teams and OneDrive. Visit Microsoft’s website to purchase a 365 license. Once you’ve established the license, migrate content from your UA O365 account to your new personal account. Microsoft offers a step-by-step guide for moving files.
- Adobe Creative Cloud — Access to your Enterprise Adobe Creative Cloud will expire immediately after graduation. Please migrate any Creative Cloud assets to a personal Creative Cloud account before commencement. Instructions for doing so are available on Adobe’s website.
- Cloud Storage — Graduating students should export content stored in Adobe Creative Cloud, Box, Microsoft Teams or OneDrive and move any assets you wish to keep to a personal storage account or platform. Any remaining content will be deleted.
Blackboard Learn
Courses in Blackboard will expire two years after the semester in which they are completed; however, it is an instructor’s choice as to whether course content expires sooner. If there is specific content or assignments you wish to save from a course in Blackboard, we recommend you save it apart from the Blackboard system.
Crimson Email
Graduating students have the option to keep Crimson email accounts. In order to keep your Crimson email account, access it regularly through an email app, or on the web at mail.crimson.ua.edu. Accounts that go one year without access will be deactivated.
Multi-Factor Authentication
Soon after graduation, your Duo account will be deactivated and removed from your myBama and Crimson email accounts. Microsoft multi-factor authentication is required for alumni to access Crimson email. Once Duo is removed from your account, you will receive a prompt to activate Microsoft multi-factor authentication.
Non-Graduates
Non-graduates will lose access to all IT benefits upon withdrawing from The University.
Student IT Forum
Want to get involved in IT at UA? Sign up to participate in the Student IT Forum!
The Office of Information Technology hosts a monthly open forum for students to share technology experiences, provide feedback on tech tools and ask questions of UA technology leaders.
Student IT Forum meetings begin with updates on current IT projects, such as the student email migration from Gmail to the Microsoft Office 365 cloud environment. Students are encouraged to ask questions and offer feedback. The second half of the meeting includes a special guest or presentation.
UA’s Chief Information Security Officer Taylor Anderson, met with the forum recently to share information on cybersecurity practices at UA. Other presenters include UA’s Executive Director of Systems and Networking D Jay Cervino who shared information about the campus network and UA disaster recovery procedures. Representatives from the Center for Instructional Technology are also present at all Student IT Forum meetings to answer questions for Blackboard, Panopto, Zoom and other instructional technologies.
Any student can sign up to join the Student IT Forum. To get involved, join our Team in Microsoft Teams through the link below.