exclamationImportant Notice
UA will be transitioning from Duo to Okta Verify on September 14, 2026
About Duo
Eligibility
Faculty, Staff, Students
Two-Factor Authentication
Duo two-factor authentication adds a second layer of security to your myBama and email accounts. It requires two factors to verify identity. These factors include something you know – your username and password, and something you have – a phone or passcode, to authenticate and allow access to an account. Duo is required for all UA students and applicants. Duo is also required for most current UA faculty and staff. When Duo detects an anomaly in your login pattern, it will display a code on the screen the person is using to log in.
We offer step-by-step instructions, videos and guides to help you activate and use Duo daily.
How can you receive Duo notifications on your new device? We’ve got the answer to that question, and others.
Don’t have your Duo registered device? No biggie. Retrieve Duo passcodes through our self-service portal.
Authentication Options
There are several ways you can use Duo.
Push Notification
Once you’ve installed the Duo mobile app on your smartphone or tablet, you can select to receive a Duo notification. Open the notification, and you’ll see a green checkmark, and a red x. Simply tap the green checkmark to gain access. This is the easiest way to use Duo, and it’s the preferred option.
Passcodes
You can use the same Duo mobile app to generate passcodes. This option does not require wifi or data, so this is a great option if you’re traveling or if you have limited or no cell/internet service. Open your Duo mobile app, tap The University of Alabama logo and it will reveal a passcode. You can enter this passcode when you receive the Duo prompt. If you do not have your device with you, don’t worry. You can use our self-service page to generate temporary access codes to get into your myBama account. These passcodes can be entered in the Duo prompt on your computer.
Phone Call
Choose this option to receive a phone call on your mobile or landline phone. When you choose this option, Duo will call your phone, and you can press a key to gain access.
UA Retirees, Past Employees & Alumni
Duo is available to future and current UA students, faculty and staff. Duo is not available to UA retirees, past employees or alumni. Retirees and alumni should use Microsoft multi-factor to protect their email accounts.
Get Started
Follow this link to learn how to get started with Duo!
ELIGIBILITY AND COST
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LICENSING INFORMATION
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