The University of Alabama has a policy in place to ensure the security of its digital communications and data. The policy requires adherence to the minimum security standards, which state employees, contractors, and non-student affiliates are explicitly prohibited from configuring mail clients to automatically forward UA email to personal accounts or other companies or institutions without prior,…
Box is currently investigating an issue with Logins, Uploads, Downloads, All Files page, API calls. Users attempting to use these services may see errors or timeouts. Please check the Box Status Page for updates as Box resolves this issue.
OIT will briefly shut down both on-campus data centers on Friday, December 22 at 7:30 a.m. until 9:30 a.m. for maintenance. Along with intermittent internet outages, the following services will be unavailable during the maintenance period: all on-premise servers, such as Banner, Action Card, myBama, etc. If you have any questions or concerns, contact the…
The Office of Information Technology (OIT) would like to inform all Mac users within our university community about an important matter concerning the latest operating system, MacOS Sonoma. We strongly advise against upgrading to Mac OS Sonoma at this time. Preliminary testing has revealed that this update may remove certain Adobe products, and there could…
To enhance the digital security of its student community, the Office of Information Technology is partnering with Keeper Security, an industry leader in password management and data protection. As part of this collaboration, OIT will be offering Keeper’s Unlimited plan for free to all students. This initiative reaffirms OIT’s commitment to safeguarding the online identities…
The local Microsoft Account Team will be providing an AZ-900 (Azure Fundamentals) class at the University of Alabama on November 9th from 9:00am – 4:00 pm. The cost of the training is FREE. Room for this event will be limited to 40 participants. The agenda and Registration link are below. Additional general details will be forthcoming to registered attendees. …
OIT will perform updates to platforms Banner and related applications run on starting Friday, October 27, 7:00 a.m. and will remain unavailable until Saturday, October 28, 10 p.m. The following services will be unavailable during the update period: If you have any questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.
Please be advised that there is a known issue with Teams Dialing phone integration with the “New Teams” version where calls to external numbers connect but have no audio. Individuals who are part of the Teams voice dialing (using Teams as a softphone client for their 348 phone number) should use the classic version of…
UA-Xfinity residential wireless internet experienced an outage in Paty Hall and Ridgecrest South on Friday, Oct. 13, that began at 5:00 PM and ended at 7:30 PM. Paty Hall recovered as of 5:30 PM and Ridgecrest South recovered at 7:30 PM. If you have any questions or concerns, contact Xfinity at 833-455-2678. You can track…
The Cisco Umbrella Roaming Client was unintentionally deployed to UA-managed devices Oct. 5. The plan was for the application to be deployed to the Office of Information Technology (OIT) exclusively before a full campus roll-out during the Spring semester. It was not OIT’s intention to install the client without warning. Cisco Umbrella is a cloud-based…
