News


Network Upgrades Saturday, Dec. 17

OIT will be performing necessary network upgrades Saturday, Dec. 17 from 8am – 11am. The wired and wireless campus network will experience intermittent outages during the maintenance window. Services will resume normal operations by 11am.


Banner Upgrade – Sunday, Dec. 4

OIT will be implementing a Banner bundle upgrade on Sunday, Dec. 4 from 5:30am – 10 am. myBama and channels that connect to Banner will not be accessible, including self-service and administrative systems. For questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.


Banner Upgrade – Sunday, Dec. 18

OIT will be implementing a Banner bundle upgrade on Sunday, Dec. 18 from 4:00am – 10 am.  myBama and channels that connect to Banner will not be accessible, including self-service and administrative systems. For questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.


SAS 9.3 Reaching Limited Support

The analytics software SAS 9.3 will be moving to limited support in February 2023. As always, we encourage users to utilize the current version of software. Visit https://oit.ua.edu/software/sas-9-4/ to access the latest version and learn more about SAS.


Nov. 28 Service Outage Root Cause

On Monday, Nov. 28 at 1:45pm, a critical component supplying power to the Gordon Palmer data center failed.  All services within the data center abruptly shut down causing a widespread network and system outage. OIT implemented mitigation efforts to restore core services by 5:45pm. OIT reactivated equipment on Tuesday, Nov. 29 at 9am to provide…


Windows 7 to be Restricted from UA Network

Beginning Monday, Jan. 16, Windows 7 devices will no longer be permitted to connect to the UA campus network. As a reminder, Windows 7 reached end of life on Jan. 14, 2020. All Windows devices should be running Windows 10 or Windows 11.


Cybersecurity Town Hall Event

Join the OIT Security Team Thursday, Oct. 20 at 12:00pm for a virtual Town Hall Meeting. Ransomware is a term you’ve seen a lot in the news lately, but do you know how to protect yourself, your computer and your sensitive information from a ransomware attack? Join the OIT Security Team Thursday, Oct. 20 at…


Patch Management for OIT Supported Windows Workstations

Effective Monday, October 10, the Office of Information Technology will begin automated patch management for OIT Supported Windows Workstations using PatchMyPC (PMPC). Using PMPC, OIT can update supported applications on UA machines, preventing applications from sitting dormant and possibly leaving vulnerabilities open. Updates will be automated and will run as computers detect available updates. User’s applications that…


Duo Required to Remote Access Windows Workstations

Effective September 19,  Duo two-factor authentication will be required for remote desktop connections to all OIT managed Windows workstations. Users logging in to a Windows computer in-person will not be affected by this change, only those who are accessing their workstation remotely will be required to use Duo to log in.


Adobe Sign Tool No Longer Available to UA Users

UA users no longer have access to Adobe Sign Individual via the Adobe Sign tool in Acrobat DC. Adobe removed Adobe Sign Individual from campus license agreements renewed after 2020. UA users should use DocuSign as an alternative e-signature solution. Request for DocuSign should be made to the IT Service Desk at itsd@ua.edu.