News


Cybersecurity Town Hall Event

Join the OIT Security Team Thursday, Oct. 20 at 12:00pm for a virtual Town Hall Meeting. Ransomware is a term you’ve seen a lot in the news lately, but do you know how to protect yourself, your computer and your sensitive information from a ransomware attack? Join the OIT Security Team Thursday, Oct. 20 at…


Patch Management for OIT Supported Windows Workstations

Effective Monday, October 10, the Office of Information Technology will begin automated patch management for OIT Supported Windows Workstations using PatchMyPC (PMPC). Using PMPC, OIT can update supported applications on UA machines, preventing applications from sitting dormant and possibly leaving vulnerabilities open. Updates will be automated and will run as computers detect available updates. User’s applications that…


Duo Required to Remote Access Windows Workstations

Effective September 19,  Duo two-factor authentication will be required for remote desktop connections to all OIT managed Windows workstations. Users logging in to a Windows computer in-person will not be affected by this change, only those who are accessing their workstation remotely will be required to use Duo to log in.


Adobe Sign Tool No Longer Available to UA Users

UA users no longer have access to Adobe Sign Individual via the Adobe Sign tool in Acrobat DC. Adobe removed Adobe Sign Individual from campus license agreements renewed after 2020. UA users should use DocuSign as an alternative e-signature solution. Request for DocuSign should be made to the IT Service Desk at itsd@ua.edu.


Creative Cloud License Now Includes Adobe Stock Content

Effective August 29, 2022, UA Adobe Creative Cloud accounts will include 85% of Adobe Stock content! UA students, faculty and staff can now use Adobe Stock content including images, videos, templates and more! Some users may receive emails or pop-ups within their Adobe product regarding upgrading or renewing their license; UA students, faculty and staff…


2022 Adobe Celebration Week – Sept. 12-16

Join OIT for a kick-off event on the Quad Sept. 12 from 12:00 – 4:00 pm. as part of the 2022 Adobe Celebration Week, Sept. 12-16. All week we’ll feature guest presenters and host workshops focused around the Adobe Creative Cloud Tools. During the 2022 Adobe Celebration Week, we’ll dive into new Adobe offerings that utilize some of…


Ticketing System Issue – Aug. 19

OIT’s ticketing system is currently unavailable. There will be a delay in responses to email and voicemail requests.


Fall 2022 myBama Enhancements

Saturday, Aug. 13, OIT made a few enhancements to the myBama portal. Login to see the following changes. UA students, faculty and staff can log into myBama at myBama.ua.edu.


K2 System Upgrade – Email Change

On Sunday, Aug. 21 OIT will be making a change to the K2 process automation system. K2 is used for many UA processes including electronic personnel action forms, MVR forms, the UA educational benefit form, and others. Currently, K2 emails are sent from K2usrp@fa.ua.edu. After Sunday Aug. 21, K2 emails will be sent from k2prod@ua.edu. If users…


OpsGenie Email

Some UA faculty and staff may have received a message on Monday, Aug. 1 from Opsgenie that your session has been terminated. On Aug. 1, OIT renamed our ticketing system URL from jirauaedu.atlassian.net to bama.atlassian.net. This name change logged all users out of the system. No action is required of you. The email you received…