On June 14, the Office of Information Technology (OIT) successfully migrated the University’s Voice over Internet Protocol (VoIP) system to a cloud-hosted Cisco Dedicated Instance platform. This strategic upgrade marks a significant step toward modernizing campus communications, improving reliability, and future-proofing infrastructure. How the Migration Happened The migration began at 7:00 AM and continued through…
In a proactive move to bolster cybersecurity, the Office of Information Technology (OIT) recently completed a Red Team/Blue Team (RTBT) exercise in collaboration with industry leader CrowdStrike. UA’s Chief Information Security Officer, Taylor Anderson, explained the exercise is “designed to enhance the team’s readiness for real-world cyber threats by pitting a CrowdStrike Red Team, emulating…
In this month’s edition of We Are IT, we meet Jonathan Bogardus, an Audio Video Specialist at the University of Alabama. Bogardus began his academic journey in 1991 at Shelton State Community College. He later transferred to the University of Alabama in 1995, where he studied Telecommunications and Film, then moved to Urban and Economic Planning.…
On Tuesday, August 12, 2025, we will be deploying Zscaler Internet Access (ZIA) back to OIT user devices. What to Expect: If you recall using ZIA in the past, the user experience remains unchanged. Optional: You may verify the status of the Zscaler Client Connector (ZCC) to ensure it is communicating properly. The icon will be…
OIT will perform upgrades to the Banner platform starting Sunday, July 27, 5:00 a.m. until 10 a.m. The following related services will be unavailable during the upgrade period: If you have any questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu
Starting July 30, Box accounts will no longer be automatically created for all University of Alabama students, faculty, and staff. Individuals can opt-in to receiving a Box account. What’s Not Changing: If you already have a Box license, you will not be impacted by the provisioning change. There is no need to request an account. Please see the…
The Office of Information Technology (OIT) will be performing critical maintenance on all core routers on Sunday, July 13, between 7:00 AM and 10:00 AM. This will be a rolling outage, meaning different areas of campus will experience up to 30 minutes of network disruption during this window. This includes internet and vpn. Thank you…
This month for We Are IT, we meet Jenna Hall (McCown), a User Services Technician for Telecom at the University of Alabama. Hall has worked with the Office of Information Technology (OIT) since 2021. Hall discussed her journey as a student employee at the University of Alabama. Hall is currently a student employee at The…
On June 22, 2025, we will be upgrading to Version 5.7 to enhance system performance, security, and functionality. Key Upgrade Details: Important Notes for Users: We understand the importance of uninterrupted access to our systems, and we assure you that every effort will be made to complete the upgrade process efficiently and minimize any disruptions.…
The Office of Information Technology is migrating Voice over Internet Protocol (VOIP) to a cloud-hosted Cisco Dedicated Instance platform on June 14 from 7:00 AM – 5:00 PM. During this time, phones will experience a brief reboot, and voicemail delivery/access will be restricted and slow. If you receive voicemail notifications via email, we expect you…
