On Tuesday, August 12, 2025, we will be deploying Zscaler Internet Access (ZIA) back to OIT user devices. What to Expect: If you recall using ZIA in the past, the user experience remains unchanged. Optional: You may verify the status of the Zscaler Client Connector (ZCC) to ensure it is communicating properly. The icon will be…
OIT will perform upgrades to the Banner platform starting Sunday, July 27, 5:00 a.m. until 10 a.m. The following related services will be unavailable during the upgrade period: If you have any questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu
Starting July 30, Box accounts will no longer be automatically created for all University of Alabama students, faculty, and staff. Individuals can opt-in to receiving a Box account. What’s Not Changing: If you already have a Box license, you will not be impacted by the provisioning change. There is no need to request an account. Please see the…
The Office of Information Technology (OIT) will be performing critical maintenance on all core routers on Sunday, July 13, between 7:00 AM and 10:00 AM. This will be a rolling outage, meaning different areas of campus will experience up to 30 minutes of network disruption during this window. This includes internet and vpn. Thank you…
This month for We Are IT, we meet Jenna Hall (McCown), a User Services Technician for Telecom at the University of Alabama. Hall has worked with the Office of Information Technology (OIT) since 2021. Hall discussed her journey as a student employee at the University of Alabama. Hall is currently a student employee at The…
On June 22, 2025, we will be upgrading to Version 5.7 to enhance system performance, security, and functionality. Key Upgrade Details: Important Notes for Users: We understand the importance of uninterrupted access to our systems, and we assure you that every effort will be made to complete the upgrade process efficiently and minimize any disruptions.…
The Office of Information Technology is migrating Voice over Internet Protocol (VOIP) to a cloud-hosted Cisco Dedicated Instance platform on June 14 from 7:00 AM – 5:00 PM. During this time, phones will experience a brief reboot, and voicemail delivery/access will be restricted and slow. If you receive voicemail notifications via email, we expect you…
Effective May 29, 2025, Microsoft is implementing a change that will impact how personal Microsoft OneDrive accounts interact with UA-managed Windows devices (ua-net). OIT will block this capability to prevent potential security issues with personal data being “mixed” with UA data. What’s Not Affected? Why This MattersThis change helps protect both personal and institutional data by…
Our latest edition of “We Are IT” features Allegra Adams, an Information Security Engineer with OIT. Allegra plays a crucial role in ensuring the security of our campus’s digital infrastructure. Her work protects the university’s data and safeguards the personal information of students, faculty, and staff. Allegra’s journey into cybersecurity began at the IT service desk in…
The current Eduroam certificate expires on Monday, June 2, and must be replaced. Historically, most devices deal with the certificate replacement fairly smoothly, but some devices will prompt the user to accept/trust the new certificate. If your computer prompts you to accept a new Eduroam certificate on Thursday, May 29, please accept/trust the new certification…
