News


Banner and Related Apps Unavailable August 18

OIT will perform upgrades to the Banner platform starting Sunday, August 18, 4:00 a.m. until 10 a.m. The following related services will be unavailable during the upgrade period: If you have any questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.


How OIT Resolved a Critical Incident with Crowdstrike and Enhanced Security Protocols

On July 19, 2024, at 4:09 UTC, The University of Alabama’s Office of Information Technology (OIT) faced a significant challenge when a defective Crowdstrike update caused a widespread disruption across campus systems. Crowdstrike, an industry-leading platform used by UA to protect servers from cyber threats, had released a Rapid Response Content update for Windows systems, which inadvertently caused many…


New DUO Operation System Requirements

DUO is the two-factor security authentication that the University of Alabama requires students and faculty to use in order to access myBama accounts. DUO now has new operation system requirements that students and faculty need review for their devices.   iOS The current version of DUO Mobile supports iOS 15.0 and greater, but we cannot…


Outage – CrowdStrike cybersecurity software

A global CrowdStrike outage early Friday morning is affecting the University of Alabama network. The current known impact is network connectivity in some areas of campus and OnBase management platform. A security incident or cyberattack did not cause this outage. CrowdStrike’s cybersecurity software detects and blocks hacking threats. Like other cybersecurity products, it requires deep-level…


Mobile Application Management Deploying to UA Staff

OIT will deploy security enhancements to protect UA data on Microsoft mobile device applications starting September 3.  OIT will use Mobile Application Management (MAM) to protect UA data in University email addresses connected to Microsoft applications on mobile devices.  Security enhancements include:  These MAM security enhancements do not apply to any personal accounts in Microsoft…


Beware: Smishing Scams Impersonating UA Leadership

We want to bring to your attention a concerning trend that has been on the rise recently: smishing scams impersonating UA leadership. “Smishing” is a term used to describe phishing scams that occur via SMS or text messages. These fraudulent messages may appear to be from President Bell or another university official, and they often…


AI Approved List

Current listing available here: https://oit.ua.edu/software/artificial-intelligence/ai-approved-list/


Eduroam Certificate Expiring

The current Eduroam certificate expires on Thursday, May 2, and must be replaced. Historically, most devices deal with the certificate replacement fairly smoothly, but some devices will prompt the user to accept/trust the new certificate. If your computer prompts you to accept a new Eduroam certificate on Thursday regarding Eduroam, please accept/trust the new certification…


OIT to Perform Disaster Recovery Exercise

The Office of Information Technology (OIT) is performing a disaster recovery exercise from Saturday, May 18, at 7:00 a.m. to Sunday, May 19, at 7:00 p.m. The exercise will involve shutting down the Gordon Palmer data center network and restoring services at the Ridgecrest data center. We do not anticipate this exercise affecting email, Office 365 or…