Generic accounts can be created for classes, departments and student organizations. Please note, use of any UA email account is subject to these terms of use.


Faculty and staff can request departmental and/or class accounts for departmental or teaching purposes. The person who submits the online request form is responsible for all activity on that account and is referred to as the owner of the account. Submit the account request form to the IT Service Desk to get started.

Student Organizations

Student organization accounts are managed through the Office of the Dean of Students. An organization’s faculty/staff advisor should request the account, manage account access through requests for new passwords, and supervise all activity on that account. Submit the account request form to the IT Service Desk to get started.


Listserv is a mass email applications that allows users to email a large number of users at once without running the risk of your email being blocked on other email systems as a spammer.  It allows you to email tens, hundreds or thousands of users in just a few minutes. This may be what you need rather than a generic email account. Learn more about listserv and how to request a listserv.