The current Eduroam certificate is being replaced on Wednesday, August 13, after business hours. Historically, most devices deal with certificate replacement fairly smoothly, but some devices will prompt the user to accept/trust the new certificate. You may also need to re-enter your credentials to log into the network. If your computer prompts you to accept…
The Center for Instructional Technology (CIT) at The University of Alabama successfully transitioned over 750 faculty websites from the Weebly platform to CampusPress, a WordPress-powered solution designed specifically for higher education Why the Move? The migration was driven by two key factors: accessibility and cost. Weebly, while widely used, did not meet UA’s technology accessibility…
The University of Alabama is excited to announce that all courses are transitioning to Ultra, the latest version of Blackboard. Starting in Spring 2026, Ultra will be the default for all courses. Fully online academic courses offered through the Office of Teaching Innovation and Digital Education will be in Ultra for Fall 2025. In total,…
On June 14, the Office of Information Technology (OIT) successfully migrated the University’s Voice over Internet Protocol (VoIP) system to a cloud-hosted Cisco Dedicated Instance platform. This strategic upgrade marks a significant step toward modernizing campus communications, improving reliability, and future-proofing infrastructure. How the Migration Happened The migration began at 7:00 AM and continued through…
On Tuesday, August 12, 2025, we will be deploying Zscaler Internet Access (ZIA) back to OIT user devices. What to Expect: If you recall using ZIA in the past, the user experience remains unchanged. Optional: You may verify the status of the Zscaler Client Connector (ZCC) to ensure it is communicating properly. The icon will be…
OIT will perform upgrades to the Banner platform starting Sunday, July 27, 5:00 a.m. until 10 a.m. The following related services will be unavailable during the upgrade period: If you have any questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu
Starting July 30, Box accounts will no longer be automatically created for all University of Alabama students, faculty, and staff. Individuals can opt-in to receiving a Box account. What’s Not Changing: If you already have a Box license, you will not be impacted by the provisioning change. There is no need to request an account. Please see the…
The Office of Information Technology (OIT) will be performing critical maintenance on all core routers on Sunday, July 13, between 7:00 AM and 10:00 AM. This will be a rolling outage, meaning different areas of campus will experience up to 30 minutes of network disruption during this window. This includes internet and vpn. Thank you…
On June 22, 2025, we will be upgrading to Version 5.7 to enhance system performance, security, and functionality. Key Upgrade Details: Important Notes for Users: We understand the importance of uninterrupted access to our systems, and we assure you that every effort will be made to complete the upgrade process efficiently and minimize any disruptions.…
The Office of Information Technology is migrating Voice over Internet Protocol (VOIP) to a cloud-hosted Cisco Dedicated Instance platform on June 14 from 7:00 AM – 5:00 PM. During this time, phones will experience a brief reboot, and voicemail delivery/access will be restricted and slow. If you receive voicemail notifications via email, we expect you…
