Fall 2022 myBama Enhancements

Saturday, Aug. 13, OIT made a few enhancements to the myBama portal. Login to see the following changes.

  • Welcome Back section for quick access to frequently visited links during the first few weeks of classes.
  • New Recently Searched feature that appears when users click in the search bar.
  • New Where Legends Are Made heading.

UA students, faculty and staff can log into myBama at myBama.ua.edu.

OpsGenie Email

Some UA faculty and staff may have received a message on Monday, Aug. 1 from Opsgenie that your session has been terminated.

On Aug. 1, OIT renamed our ticketing system URL from jirauaedu.atlassian.net to bama.atlassian.net. This name change logged all users out of the system. No action is required of you. The email you received was only a notification from Jira that you had been logged out. Below is a screenshot of the email. This is not a phishing email.

ops genie not phishing

myBama 2.0 – Sunday, May 15

OIT will be introducing feature upgrades to myBama on Sunday, May 15! Upgrades include the addition of campus photography, a prominent search bar and quick links to transition to dark mode. Content has also been rearranged to help UA students, faculty and staff quickly find content relevant to you! Visit the myBama User Guide within myBama for more information.

myBama homescreen

Dark Mode Now Available in New myBama

The new myBama is now available in dark mode! After receiving many requests from UA students, OIT developers created a dark mode version of myBama.

The new myBama automatically detects a user’s default device settings and provides a myBama experience consistent with users’ preferred settings. If dark mode is not selected as your default settings but you want to see and use dark mode myBama, log into the new myBama, click your username at the top right, then select User Settings. From there you can select Light, Dark or Default OS settings.

The new myBama will replace the “old” myBama on Sunday, Jan. 23! Learn more about the new myBama and its search features on the OIT website.

New myBama Launches Jan. 23

The new myBama, which has been available for beta testing since Nov. 15, will replace the current myBama portal on Sunday, Jan. 23. The new myBama has a clean, bright and modern design. It also features several new functional elements that make the site user-friendly and mobile-first.


UA students, faculty and staff can search for links.

Pinned Links

Pinned Links provides the opportunity for each user to customize their own myBama homepage. Pin your most frequently visited links to quickly access the content you need.

Popular Links

Popular Links refreshes regularly with the most frequently used links by others in your role. What’s at the top for students may be different than faculty and staff.

Learn more about each of these features in the promo video below!

New Ticketing System

Effective Dec. 15, Jira will replace Kace as OIT’s ticketing system.

Jira Service Management will provide a smoother experience for UA students, faculty and staff, as well as better internal systems for the OIT organization. Jira Service Management will serve as the ticketing solution for OIT, AVS and CIT.

Beginning Dec. 15, users who submit tickets to the IT Service Desk, AVS and CIT will receive new, streamlined communication from Jira. Please note that communications may appear different than previous experiences.

Employee Learning Week 2022

OIT has partnered with Human Resources for Employee Learning Week 2022!

Employee Learning Week, held Dec. 6 – 10, highlights the many learning resources available on campus. Visit the HR Events Calendar to register for Employee Learning Week events. Below is a list of sessions that will hosted by OIT.

Meet the New myBama

OIT has developed a new, streamlined and searchable version of the myBama portal.

The new portal will be released for beta testing November 15, and will be released to all of campus in the spring 2022 semester. Beginning Nov. 15, users can log in at myBama.ua.edu and select the option to try the “new myBama.” In January 2022, the previous version of myBama will be decommissioned and all users will transition to use the new myBama.

“We’re excited to provide the opportunity for users to poke around and test out the new myBama before making a permanent change,” said Meagan Bennett, director of customer relations for OIT.

Before developing the new site, OIT met with its Student IT Forum to hear from students how myBama could be improved.

“The Student IT Forum is incredibly helpful for us when considering changes to services,” said Bennett. “We meet with them once a month to ask questions, test out projects and get immediate feedback. The Student IT Forum provided several things for us to consider when designing a new version of myBama.”

The new myBama has a clean, bright and modern design. It also features several new functional elements that make the site user-friendly and mobile-first. One key feature that students specifically asked for in the new myBama: search.

“When OIT started talking with the Student IT Forum about designing a new myBama, my top request was that they incorporate a search bar,” said Sarah Liang, a senior majoring in computer science. “The new myBama has search functionality (and keyboard shortcuts) that even power users will love. students will be able to use MyBama to get to what they need faster and easier than ever before.”

Users can search for links by keyword. For example, if a student is looking for the MyTickets link, they can search football, tickets, or even Nick Saban to find the MyTickets link.

The new myBama also offers a “Pinned Links” section that allows users to customize their own homepage of myBama.

“We’ve found that most students, faculty and staff visit myBama for a handful of routine things, but those things may be different for each user,” said Joey Stowe, director of software and application development in OIT.  “Staff may visit myBama to enter vacation or sick time. Students may visit myBama to view their class schedule. The Pinned Links section allows you to customize myBama for your needs.”

The site also provides a “Popular Links” section. This section is custom for each type of user. Once a week, this section will refresh to show the most popular links based on a user’s primary affiliation: student, faculty or staff. This time of year, you can expect to see MyTickets at the top for students, and BenefitFocus for faculty and staff.

“Our goal is to provide elements on the homepage of myBama to get users the content they need,” said Stowe.

If users prefer to scan content on pages, that option is still available in the new my

Bama. Content is available in the legacy format by visiting the pages listed on the left menu.

Along with a sleek design, the new myBama is also designed to be mobile-first. Users can visit myBama on their mobile device and access the same functionality.

Check out myBama.ua.edu on November 15 to see the new version of myBama.