Category Software News


Notice: Important Information Regarding MacOS Golden Gate

The Office of Information Technology (OIT) would like to inform all Mac users within our university community about an important matter concerning the latest operating system, MacOS Golden Gate. We strongly advise against upgrading to Mac OS Golden Gate at this time. Preliminary testing has revealed that Intel-only apps still run through Rosetta 2 and…


Banner and Related Apps Unavailable August 30

OIT will perform upgrades to the Banner platform starting Sunday, August 30, 4:00 a.m. until 10:00 a.m. The following related services will be unavailable during the upgrade period: If you have any questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu


Use this Student Tech Checklist as your guide for essential tech at UA

Are you starting your academic journey at The University of Alabama? To help you navigate your tech needs, UA OIT has compiled a comprehensive Student Tech Checklist. This guide is designed to ensure you have all the essential technology tools in place before you step into the classroom. Here’s a list of what you need and…


OnBase Upgrade & Downtime

OIT will upgrade OnBase to version 25 beginning Friday, July 24 at 5:00 p.m. CT. At this time, OnBase is unavailable and will remain so until the upgrade is complete on Sunday. It is suggested that you save any work and log out no later than 5:00 p.m. on Friday, July 24. If you have any questions or concerns, contact the IT Service Desk…


Okta Verify Now Live Across Campus: A Simpler, More Secure Way to Sign In

The way you sign in to campus systems just got an upgrade, and it’s designed to make your experience both easier and more secure. Okta Verify is now officially available for campus-wide use anywhere you see the new Okta Single Sign-On (SSO) login page. Over the past several months, many campus systems have transitioned to…


Important: Action Required – University Alumni & Retirees to Transfer to Okta Verify Immediately

The Office of Information Technology (OIT) is enhancing account security by transitioning to Okta Single Sign-On (SSO) and Okta Verify as the University’s primary authentication and multi-factor authentication (2FA) solution. As part of this transition, Microsoft Authenticator will no longer be supported. All alumni and retirees who currently use Microsoft Authenticator must migrate to Okta…


Upgrade Notice: K2/Everest Production Environment Update to Version 5.9

On Saturday, May 16, 2026, we will be upgrading to Version 5.9 to enhance system performance, security, and functionality. Key Upgrade Details: Important Notes for Users: We understand the importance of uninterrupted access to our systems, and we assure you that every effort will be made to complete the upgrade process efficiently and minimize any…


Artificial Intelligence with OIT: Innovation, Education, and Responsible Use

Artificial intelligence is rapidly transforming higher education, research, and the workforce, along with The Office of Information Technology (OIT) is taking a comprehensive, coordinated approach to ensure students, faculty, and staff are prepared to thrive in an AI-driven world. Through campus-wide initiatives, academic programs, research centers, and secure technology services, The University of Alabama (UA)…


Upgrade Notice: K2/Everest Upgrade to SQL Server 2022 and Windows Server 2025

On April 26, 2026, we will be upgrading to SQL Server 2022 and Windows Server 2025 to enhance system performance, security, and functionality. Key Upgrade Details: Important Notes for Users: We understand the importance of uninterrupted access to our systems, and we assure you that every effort will be made to complete the upgrade process…


Upcoming Changes to University Login Experience

The Office of Information Technology (OIT) is transitioning The University of Alabama to a new single sign-on (SSO) provider: Okta. This effort will consolidate all university login experiences into one secure, consistent system. Phase 1 of this project focuses on changes to how users sign in to university systems. The first place you will notice…