OIT will briefly shut down both on-campus data centers on Friday, December 22, at 8:00 a.m. for maintenance. The following services will be unavailable for one hour during the maintenance period: all on-premise hosted servers, such as Banner, Action Card, myBama, etc. If you have any questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.
OIT will perform updates to platforms Banner and related applications run on starting Friday, October 27, 7:00 a.m. and will remain unavailable until Saturday, October 28, 10 p.m. The following services will be unavailable during the update period:
If you have any questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.
UA-Xfinity residential wireless internet is experiencing a campus-wide outage on Monday, Oct. 2 due to scheduled maintenance on ICX Switches that began at 5:45 AM and was resolved at 12 PM.
If you have any questions or concerns, contact Xfinity at 833-455-2678.
You can always track the status of outages here: oit-status-page.oitapps.ua.edu/issueHome
UA-Xfinity residential wireless internet is experiencing an outage in Ridgecrest West on Wednesday, Sept. 27, that began at 1:00 PM and ended at 3:00 PM.
If you have any questions or concerns, contact Xfinity at 833-455-2678.
You can track updates on this issue here: oit-status-page.oitapps.ua.edu/issueHome
VMware encountered a storage issue that is impacting some of the University’s VMWare hosts. VMware is responsible for running virtual machines and servers. The issue began at 3:00 a.m., and OIT is working to resolve the issue. Visit status.oit.ua.edu for updates.
UA-Xfinity residential wireless internet experienced an extended outage Saturday, Sept. 17 from 3:00 p.m. until 11:00 p.m. During that time, internet access was unavailable to many on-campus residents. If you have any questions or concerns, contact Xfinity at 833-455-2678.
UA-Xfinity residential wireless internet experienced an extended outage Friday, Sept. 8 from 11:00 a.m. until 7:00 p.m. During that time, internet access was unavailable to many on-campus residents. If you have any questions or concerns, contact Xfinity at 833-455-2678.
Update: The situation is improving with the Microsoft 365 outage. Access has returned to most users, but we have not received an official report from Microsoft. I will send a final update once the outage is resolved.
Original: Microsoft has identified an issue with users accessing and viewing web apps in Microsoft 365 at 6:30 PM on April 19. Microsoft has identified the initial cause and is working to repair the issue. At this time, individuals may be unable to access web apps for Microsoft 365, such as Excel Online, Word Online, Sharepoint Online, Planner, Outlook Online or other web-based versions of Microsoft Office applications. Locally installed applications, such as the desktop versions of Office, are working properly at this time. We are monitoring the situation.
OIT will be performing necessary network upgrades Saturday, Dec. 17 from 8am – 11am. The wired and wireless campus network will experience intermittent outages during the maintenance window. Services will resume normal operations by 11am.
OIT will be implementing a Banner bundle upgrade on Sunday, Dec. 18 from 4:00am – 10 am. myBama and channels that connect to Banner will not be accessible, including self-service and administrative systems. For questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.
