Crimson Email is Powered by Microsoft

The University of Alabama email is supported by Microsoft O365.

Accessing Crimson Email

Current students have three options for accessing email in the Microsoft O365 environment: on the web, desktop apps or mobile apps. Alumni may access their email on the web or through the Outlook mobile app. Note – two-factor authentication is required. (Duo for students, Microsoft multi-factor for alumni).

Web

Log into mail.crimson.ua.edu with a Crimson email address + password.

Mobile App

Use the Outlook app to access email on your mobile device.

Desktop App

Use the Outlook app on your laptop or desktop computer.

Change Your Password

If you experience any issues accessing your Crimson email account in O365, please change your password.


Outlook Best Practices

Get familiar with your email environment! View our tips, tricks and best practices for using the Outlook application.


Get to know O365!

O365 is more than Outlook. UA students have access to must-have apps like Word, PowerPoint and Excel, but also fun collaboration apps like Microsoft Teams and OneDrive. Check out the resources below to learn more.


Hosting email in Microsoft O365 presents many benefits.

  • Stronger Cybersecurity

    • Hosting mail in the Microsoft environment provides opportunities for enhanced cybersecurity measures. With Crimson email in the Microsoft cloud, OIT’s security team has better ability to block malicious activity, preventing a greater number of phishing emails from reaching student inboxes.
    • Multi-factor authentication is required for all Crimson O365 email accounts. For students and applicants, Duo is required to access student O365 mail accounts. Microsoft multi-factor is required for alumni accounts.
    • All emails external to UA are marked with [EXTERNAL] in the subject line to help UA students better spot phishing emails.
  • One Cohesive Directory

    • With student, faculty and staff email hosted within the same Microsoft environment, individuals can easily find the email address of fellow UA students, faculty and staff in a common directory.
  • Increased Collaboration

  • Prepare UA Students for Workforce

    • 95% of Fortune 500 companies use the Microsoft Cloud environment. Recent grads are faced with learning Outlook, Teams, OneDrive and other Microsoft tools when starting their careers. Introducing UA students to the Microsoft environment during their higher education experience will better equip students to be workforce ready.

FAQs

I am having issues logging in, what should I do?
If you experience any issues accessing your Crimson email account in O365, please change your password. After you’ve changed your password, refresh your browser then log in.

If I am a student and I used to have an alias @ua.edu email address, can I keep it?
No. Previously, students had unadvertised alias @ua.edu accounts that directed to @crimson.ua.edu. OIT removed alias @ua.edu email addresses for students. Students that use their @ua.edu alias email addresses for any accounts, memberships, email lists, etc. should change from @ua.edu to @crimson.ua.edu. This change is designed to simplify the mail environment for students and IT administrators, and also to allow the coexistence of student and employee email domains within the UA Microsoft O365 tenant.

What was migrated to O365?
All email in your Google Crimson account was migrated to your O365 Crimson account. Rules and settings applied to email accounts were not migrated. This includes automatic reply settings as well as filter/rules. Visit our Outlook Best Practices page for instructions on setting up new auto-reply settings and filters/rules.

How do I access my email?
Check out the three options listed above: web, mobile + desktop apps. To download Microsoft O365 software for free, visit the OIT software catalog. Because alumni are not licensed for O365 software, alumni can access mail on mobile devices or web browsers only.

Can I add my email to my phone?
Yes! View our instructions to add your Crimson email account to a mobile device.

Can I make my calendar items private in O365?
You sure can. We have instructions on how to change calendar permissions.

How can I migrate my Google Drive content to my new Microsoft environment?
View our guides on moving content from Google Drive to Microsoft OneDrive. Make sure you do this by May 2022!

Will I be able to keep my email account after graduation? 
Yes, upon graduation student accounts are converted to a 50 GB alumni account. You will keep access to your mail account online, but you will not be able to keep access to O365 applications, including information stored in OneDrive. You’ll want to move any content you wish to keep to another location. After graduation, you can continue to access your email account at outlook.office.com with Microsoft multi-factor authentication. Accounts that are not accessed at least once each calendar year will be suspended.

Can I forward my Crimson email to another email account?
Certainly. Graduating students may choose to forward their Crimson mail to another email account. You can do so by following these instructions. We encourage students that are current faculty or staff members to forward their Crimson mail to their UA mail to be sure you do not miss a message.