January 2024

Stay Sharp While Using AI 

As AI grows in popularity, staying aware of potential risks and challenges associated with these powerful technologies is essential. 

AI undoubtedly provides significant value to daily tasks and research, but it is crucial to exercise caution and diligence when leveraging AI products. The data input into these tools is often used to train future AI models. The saved data poses a risk of accidental release to external parties querying the same tool you are using or simply as a third-party breach risk. Some tools have lenient privacy or security policies that do not sufficiently protect The University’s data or users’ privacy. 

OIT would like to emphasize a few key considerations when using AI tools: 

Consult OIT for Guidance: 

  • In situations of uncertainty or when navigating the complexities of AI integration, please contact the Office of Information Technology (OIT) for guidance by emailing us at itsd@ua.edu. 

Exercise Caution with Your or Someone Else’s Personal Information 

  • Sensitive information should never be entered into AI tools. Examples include your email, CWID, Social Security Number, or medical records. 

Secure Evaluation of Communication Tools 

  • In the case of AI meeting, email, or calendar management tools, use test accounts that lack access to sensitive or restricted information. Third-party tools may utilize meeting recordings or other participant data to train their models or for other purposes, which is why it is important to limit these tools’ access to UA data. 
  • Avoid having meetings where confidential matters are discussed until the tool’s security and privacy features have been thoroughly vetted. 
  • Do not link AI tools to your work email account unless The University has a contract with and is providing that tool. This is crucial to prevent potential breaches of FERPA, HIPAA, and other regulatory requirements. 

Prioritize Software Solutions on OIT’s Website 

  • Before using AI tools online, ensure that The University does not already have a similar solution at oit.ua.edu/software. 

By sticking to these guidelines, we can proactively avoid or minimize risks associated with AI and keep The University of Alabama safe from cyber attacks or data breaches. Faculty should also consult the guidelines provided by Academic Affairs as a resource. As we collectively strive to leverage the benefits of AI, we must prioritize the security and privacy of our data. 

macOS Sonoma 14.3 is Now Available

The University of Alabama’s Office of Information Technology (OIT) is pleased to inform the faculty, staff, and students that macOS Sonoma 14.3 is now available for installation on all OIT-managed machines campus-wide. It is highly recommended to opt for the most recent version for improved performance and security. Before updating, please ensure that you have an up-to-date backup of your data. Users can easily install the update by navigating to “System Preferences,” selecting “Software Update,” and following the on-screen instructions. For any assistance or queries during the installation process, individuals are encouraged to reach out to the OIT Help Desk at ITSD@ua.edu or 205-348-5555.

Xfinity Outage – Tuesday, January 16

A letter from Xfinity –

Dear Residents:

We’re writing to apologize for the service slowdowns and disruptions that occurred last Tuesday on campus. This is definitely not the experience our customers should have. You deserve better, and together, in partnership with your university leadership team, we have put a plan in place to ensure this doesn’t happen again.

As you can appreciate, we continue to deal with irregular weather patterns which have a direct impact on utility services across the board – cable and internet included. The extreme cold temperatures we all saw over the past several weeks severely damaged our network and caused the issue. Again, we can do better…and we are!

We’re taking steps to prevent an issue like this from happening again and to make sure that even in  adverse weather or if there’s damage to our network, your Wi-Fi service will remain at full strength.

We’re committed to providing excellent service on campus and making sure you have what you need to meet your academic and personal connectivity needs.

If you have any issues regarding your WiFi, please contact us using the Xfinity Assistant Live Chat at xfinityoncampus.com. You will be connected with a real Xfinity representative. If you’re unable to use the real-time chat support, [please call 833-455-2678.

Email Forwarding

The University of Alabama has a policy in place to ensure the security of its digital communications and data. The policy requires adherence to the minimum security standards, which state employees, contractors, and non-student affiliates are explicitly prohibited from configuring mail clients to automatically forward UA email to personal accounts or other companies or institutions without prior, documented approval from OIT Information Security. Additionally, the use of personal or other external accounts or services to store or transmit official University data and communications or to conduct official University business is strictly forbidden. This policy aims to safeguard sensitive information, maintain data integrity, and mitigate the risks associated with unauthorized access or data breaches.

Please reach out to security@ua.edu if you have any questions.