Category Software News


Upcoming Changes to University Login Experience

The Office of Information Technology (OIT) is transitioning The University of Alabama to a new single sign-on (SSO) provider: Okta. This effort will consolidate all university login experiences into one secure, consistent system. Phase 1 of this project focuses on changes to how users sign in to university systems. The first place you will notice…


Teams Dialing Now Available for Campus Faculty and Staff

The Office of Information Technology made Teams Dialing available Summer 2025. This option is available upon request to all faculty and staff across campus. This new feature allows users to make and receive phone calls directly within the Microsoft Teams interface, eliminating the need for a traditional desk phone. By integrating voice calling into the…


Don’t Fly Solo – You Have a Copilot!

Artificial Intelligence is reshaping productivity, and Microsoft Copilot is at the forefront of this transformation. Integrated into Microsoft 365 apps, Copilot helps users work smarter by assisting with writing, data analysis, content organization, and more. However, not all Copilot experiences are the same. There are two main options available: Knowing the differences between these versions…


Employee H: Drives to be Removed

As part of the University of Alabama’s commitment to proper file management, data security, and compliance with the UA Records Retention Program, all employee H: drives will be permanently removed on February 27, 2026. This decision reinforces our strategic goals for operational efficiency and cost containment, especially as storage costs continue to increase. PLEASE NOTE:…


Upcoming AiM System Upgrade: What You Need to Know

The Office of Information Technology (OIT) will be performing an upgrade to the AiM servers beginning January 16 -19, 2026. Please take note of the following details to prepare for the scheduled downtime. Upgrade Schedule: Start: Friday, January 16, 2026, at 5:00 PM End: Sunday, January 19, 2026, at 9:00 PM During this window, the…


Eduroam Authentication Change – September 17

The eduroam certificate update, which took place on Wednesday, September 10, was not successful for all users. Because of this, we’ll be rolling back to the old authentication method on Wednesday, September 17, between 5 AM and 8 AM. If you are on campus, you may experience a brief outage as the new authentication process…


Banner and Related Apps Unavailable September 20

OIT will perform upgrades to the Banner platform starting Saturday, September 20, 7:00 a.m. until 7:30 a.m. The following related services will be unavailable during the upgrade period: If you have any questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.


Data Center Network Maintanence – September 12

The OIT network team will be replacing core routers in the data center on Friday, September 12, from 7 am to 12 pm. We do not expect any outages due to these updates.


Eduroam Authentication Change

The current Eduroam certificate is being updated on Wednesday, September 10, after business hours. Historically, most devices deal with certificate replacement fairly smoothly, but some devices will prompt the user to accept/trust the new certificate. You may also need to re-enter your credentials to log into the network. If your computer prompts you to accept…


Eduroam Authentication Change

The current Eduroam certificate is being replaced on Wednesday, August 13, after business hours. Historically, most devices deal with certificate replacement fairly smoothly, but some devices will prompt the user to accept/trust the new certificate. You may also need to re-enter your credentials to log into the network. If your computer prompts you to accept…