Category: Software News


Known Issue: “New Teams” with teams voice dialing

Please be advised that there is a known issue with Teams Dialing phone integration with the “New Teams” version where calls to external numbers connect but have no audio. Individuals who are part of the Teams voice dialing (using Teams as a softphone client for their 348 phone number) should use the classic version of…


Cisco Umbrella Roaming Client

The Cisco Umbrella Roaming Client was unintentionally deployed to UA-managed devices Oct. 5. The plan was for the application to be deployed to the Office of Information Technology (OIT) exclusively before a full campus roll-out during the Spring semester. It was not OIT’s intention to install the client without warning. Cisco Umbrella is a cloud-based…


Duo Verified Push

OIT is deploying a risk-based verified push feature in Duo that will help cut down on compromised accounts and improve cybersecurity all across campus. What is a DUO Verified Push? Examples Below Verified Push is a more secure version of Duo Push that requires users to enter a numeric code from the authentication prompt on their…


2023 Adobe Celebration Week – Sept. 11-15

Join OIT for a kick-off event on the Quad Sept. 12 from 12:00 – 4:00 pm. as part of the 2023 Adobe Celebration Week, Sept. 11-15. All week we’ll feature guest presenters and host workshops focused around the Adobe Creative Cloud Tools. During the 2023 Adobe Celebration Week, we’ll dive into new Adobe offerings that utilize some of…


Artificial Intelligence Increases Threat of Extortion

The Federal Bureau of Investigation (FBI) warns about a growing trend of malicious individuals using deep fake technology for explicit extortion attacks. This brand of extortion involves threatening victims with publicly releasing explicit images or videos unless they pay a ransom. Previously, the compromising content used in extortion was often fake, but now threat actors…


Upgrade Windows 10 – 22H2

Beginning in May 2023, faculty and staff with Windows computers will begin receiving announcements on their computers to upgrade Windows 10 to the newest supported version, 22H2. Faculty and staff have the option to upgrade when they receive the announcement or schedule the upgrade for another time. OIT recommends that faculty and staff perform the update at…


Microsoft to enable number match authentication for all UA alumni and retiree UA email accounts

Beginning February 27, 2023, Microsoft will enable number match authentication for all UA alumni and retirees who are currently using Microsoft Authenticator to access their UA email accounts. With number matching enabled, the Microsoft Authenticator app will prompt users with a number. Users will need to type that number into the app to complete the authentication process…


SAS 9.3 Reaching Limited Support

The analytics software SAS 9.3 will be moving to limited support in February 2023. As always, we encourage users to utilize the current version of software. Visit https://oit.ua.edu/software/sas-9-4/ to access the latest version and learn more about SAS.


Windows 7 to be Restricted from UA Network

Beginning Monday, Jan. 16, Windows 7 devices will no longer be permitted to connect to the UA campus network. As a reminder, Windows 7 reached end of life on Jan. 14, 2020. All Windows devices should be running Windows 10 or Windows 11.


Duo Required to Remote Access Windows Workstations

Effective September 19,  Duo two-factor authentication will be required for remote desktop connections to all OIT managed Windows workstations. Users logging in to a Windows computer in-person will not be affected by this change, only those who are accessing their workstation remotely will be required to use Duo to log in.