Category Software News


Mobile Application Management Deploying to UA Faculty

OIT will deploy security enhancements to protect UA data on Microsoft mobile device applications starting September 16.  OIT will use Mobile Application Management (MAM) to protect UA data in University email addresses connected to Microsoft applications on mobile devices.  Security enhancements include:  These MAM security enhancements do not apply to any personal accounts in Microsoft…


myBama Upgrades – August 10

myBama will be unavailable Saturday, August 10 from 7:00 a.m. until 8:00 a.m. for minor upgrades. A myBama maintenance page will be available with links to essential services during the maintenance timeframe, and all services will be restored upon completion of the upgrades. If you have any questions or concerns, contact the IT Service Desk…


Banner and Related Apps Unavailable August 18

OIT will perform upgrades to the Banner platform starting Sunday, August 18, 4:00 a.m. until 10 a.m. The following related services will be unavailable during the upgrade period: If you have any questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.


How OIT Resolved a Critical Incident with Crowdstrike and Enhanced Security Protocols

On July 19, 2024, at 4:09 UTC, The University of Alabama’s Office of Information Technology (OIT) faced a significant challenge when a defective Crowdstrike update caused a widespread disruption across campus systems. Crowdstrike, an industry-leading platform used by UA to protect servers from cyber threats, had released a Rapid Response Content update for Windows systems, which inadvertently caused many…


New DUO Operation System Requirements

DUO is the two-factor security authentication that the University of Alabama requires students and faculty to use in order to access myBama accounts. DUO now has new operation system requirements that students and faculty need review for their devices.   iOS The current version of DUO Mobile supports iOS 15.0 and greater, but we cannot…


Mobile Application Management Deploying to UA Staff

OIT will deploy security enhancements to protect UA data on Microsoft mobile device applications starting September 3.  OIT will use Mobile Application Management (MAM) to protect UA data in University email addresses connected to Microsoft applications on mobile devices.  Security enhancements include:  These MAM security enhancements do not apply to any personal accounts in Microsoft…


AI Approved List

Available Tools with No Restriction: Pending Review: Prohibited Tools: Q: What if the AI tool I wish to use is not something that is purchased, such as the free version of ChatGPT or Gemini? A: The University of Alabama has approved use of Microsoft Copilot with Data Protection, which is built on Open AI technology…


Eduroam Certificate Expiring

The current Eduroam certificate expires on Thursday, May 2, and must be replaced. Historically, most devices deal with the certificate replacement fairly smoothly, but some devices will prompt the user to accept/trust the new certificate. If your computer prompts you to accept a new Eduroam certificate on Thursday regarding Eduroam, please accept/trust the new certification…


Upgrade Windows 10 – 22H2

Beginning in April 2024, faculty and staff with Windows computers will begin receiving announcements on their computers to upgrade Windows 10 to the newest supported version, 22H2. Faculty and staff have the option to upgrade when they receive the announcement or schedule the upgrade for another time. OIT recommends that faculty and staff perform the update at…


Upgrade Notice: K2/Everest Production Environment Update to Version 5.6

On April 7, 2024, we will be upgrading to Version 5.6 to enhance system performance, security, and functionality. Key Upgrade Details: Important Notes for Users: We understand the importance of uninterrupted access to our systems, and we assure you that every effort will be made to complete the upgrade process efficiently and minimize any disruptions.…