OIT will perform upgrades to the Banner platform starting Sunday, August 18, 4:00 a.m. until 10 a.m. The following related services will be unavailable during the upgrade period: If you have any questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.
On July 19, 2024, at 4:09 UTC, The University of Alabama’s Office of Information Technology (OIT) faced a significant challenge when a defective Crowdstrike update caused a widespread disruption across campus systems. Crowdstrike, an industry-leading platform used by UA to protect servers from cyber threats, had released a Rapid Response Content update for Windows systems, which inadvertently caused many…
DUO is the two-factor security authentication that the University of Alabama requires students and faculty to use in order to access myBama accounts. DUO now has new operation system requirements that students and faculty need review for their devices. iOS The current version of DUO Mobile supports iOS 15.0 and greater, but we cannot…
OIT will deploy security enhancements to protect UA data on Microsoft mobile device applications starting September 3. OIT will use Mobile Application Management (MAM) to protect UA data in University email addresses connected to Microsoft applications on mobile devices. Security enhancements include: These MAM security enhancements do not apply to any personal accounts in Microsoft…
Available Tools with No Restriction: Pending Review: Prohibited Tools: Q: What if the AI tool I wish to use is not something that is purchased, such as the free version of ChatGPT or Gemini? A: The University of Alabama has approved use of Microsoft Copilot with Data Protection, which is built on Open AI technology…
The current Eduroam certificate expires on Thursday, May 2, and must be replaced. Historically, most devices deal with the certificate replacement fairly smoothly, but some devices will prompt the user to accept/trust the new certificate. If your computer prompts you to accept a new Eduroam certificate on Thursday regarding Eduroam, please accept/trust the new certification…
Beginning in April 2024, faculty and staff with Windows computers will begin receiving announcements on their computers to upgrade Windows 10 to the newest supported version, 22H2. Faculty and staff have the option to upgrade when they receive the announcement or schedule the upgrade for another time. OIT recommends that faculty and staff perform the update at…
On April 7, 2024, we will be upgrading to Version 5.6 to enhance system performance, security, and functionality. Key Upgrade Details: Important Notes for Users: We understand the importance of uninterrupted access to our systems, and we assure you that every effort will be made to complete the upgrade process efficiently and minimize any disruptions.…
In our ongoing commitment to maintaining the security and confidentiality of sensitive information, the IT Service Desk is implementing an enhanced identification verification process. Effective immediately, we will be utilizing IDVerse, a trusted digital identification company, to verify the identities of individuals requesting access to sensitive information or services. Once the service desk determines they…
The Office of Information Technology is phasing out the use of Lightweight Directory Access Protocol (LDAP) for authentication purposes by the end of 2024. Instead, we are transitioning to more secure and efficient solutions provided by Microsoft, specifically Azure Authentication and Microsoft Entra ID (formerly Azure AD). What does this mean for you? If you…
