Category Outage

OIT is investigating an issue causing instability to the eduroam network that is impacting connectivity in some buildings on campus.

A letter from Xfinity – Dear Residents: We’re writing to apologize for the service slowdowns and disruptions that occurred last Tuesday on campus. This is definitely not the experience our customers should have. You deserve better, and together, in partnership with your university leadership team, we have put a plan in place to ensure this…

Box is currently investigating an issue with Logins, Uploads, Downloads, All Files page, API calls. Users attempting to use these services may see errors or timeouts. Please check the Box Status Page for updates as Box resolves this issue.

OIT will briefly shut down both on-campus data centers on Friday, December 22 at 7:30 a.m. until 9:30 a.m. for maintenance. Along with intermittent internet outages, the following services will be unavailable during the maintenance period: all on-premise servers, such as Banner, Action Card, myBama, etc. If you have any questions or concerns, contact the…

OIT will perform updates to platforms Banner and related applications run on starting Friday, October 27, 7:00 a.m. and will remain unavailable until Saturday, October 28, 10 p.m. The following services will be unavailable during the update period:  If you have any questions or concerns, contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

UA-Xfinity residential wireless internet experienced an outage in Paty Hall and Ridgecrest South on Friday, Oct. 13, that began at 5:00 PM and ended at 7:30 PM. Paty Hall recovered as of 5:30 PM and Ridgecrest South recovered at 7:30 PM. If you have any questions or concerns, contact Xfinity at 833-455-2678. You can track…

UA-Xfinity residential wireless internet is experiencing a campus-wide outage on Monday, Oct. 2 due to scheduled maintenance on ICX Switches that began at 5:45 AM and was resolved at 12 PM. If you have any questions or concerns, contact Xfinity at 833-455-2678. You can always track the status of outages here: oit-status-page.oitapps.ua.edu/issueHome

UA-Xfinity residential wireless internet is experiencing an outage in Ridgecrest West on Wednesday, Sept. 27, that began at 1:00 PM and ended at 3:00 PM. If you have any questions or concerns, contact Xfinity at 833-455-2678. You can track updates on this issue here: oit-status-page.oitapps.ua.edu/issueHome

UA-Xfinity residential wireless internet experienced an outage in Paty Hall on Wednesday, Sept. 20 that began at 2:00 PM and ended at 7 PM. On Sept. 21 at 5 AM Xfinity replaced some equipment that supports your Wi-Fi network in your building to ensure a better experience moving forward. If you have any questions or…

VMware encountered a storage issue that is impacting some of the University’s VMWare hosts. VMware is responsible for running virtual machines and servers. The issue began at 3:00 a.m., and OIT is working to resolve the issue. Visit status.oit.ua.edu for updates.